A fantastic opportunity exists for a experienced Customer Service Administrator to join a leading business.

The Customer Service Administrator is responsible for all administrative tasks in relation to customer services.

Essential Duties and Responsibilities:

Process customer orders, efficiently and in line with procedures, utilising systems and completing paperwork as necessary

• Work directly with customers to handle queries, take sales orders, and resolve issues
• Answer incoming calls efficiently and handle them accordingly
• Support and liaise with the UK/EU sales team and collaborate with US sales as required
• Be first point of contact for customers ordering and/or enquiring about products for purchase
• Liaise with relevant departments to ensure stock levels are available to fulfil customer orders
• Maintain the pricing database
• Process samples requests as required
• Collaborate with relevant departments on new print designs and print orders
• Liaise with the Quality department to maintain up to date technical data and provide this to customers upon request
• Deal with customer complaints or order anomalies to a satisfactory conclusion
• Collaborate with all departments as required to ensure customer service effectiveness
• Communicate effectively and pro-actively with customers
• Raising Credit or Goods Return Notes as required, liaising with the credit department when necessary

Education, Experience Knowledge, Skills and Abilities:

• Experience within a customer service role is essential
• Exceptional customer service skills, focusing on the needs of the customer
• Strong IT skills including Microsoft Office
• Excellent communication skills including telephone
• Ability to build relationships effectively
• Awareness & understanding of the company's product range
• Experience of using SAP is desirable

Introduction:

Are you an experienced Production Manager looking for a new challenge within a fast-paced, high-pressured assembly environment??

Enjoy a Challenge????

Thrive in motivating a team??

Self-driven & Target Orientated???

This is the position for you!!!

Company:

This is a fantastic opportunity for the Production Manager to be at the forefront of continuous improvement of an exciting fast-paced organisation who pride themselves with their technical excellence and outstanding customer service.  This company is committed and are growing from strength to strength.  They are in need of a strong, Production Manager to help steer this and continue the improvement and processes to deliver outstanding results.

Duties:

The Production Manager will be responsible for leading the production and interface with support functions to plan, develop and improve the systems and shop floor as well as:

• Plan departmental KPIs
• Ensure operations are within budgetary targets and always strive to exceed targets and control costs
• Implement Management Control Systems
• Implement adequate systems for control of scrap
• Ensure adequate manufacturing resources
• Review of quality performance for product delivery to the customer in compliance with the QMS

Skills & Experience:

The successful Production Manager will have:

• Ideally a degree in Manufacturing / Production
• At least 5years’ experience in the industry within a 1st tier supplier and JIT process
• Proven leadership skills including coaching, motivating and development of team
• Basic understanding of engineering & maintenance
• FMEAs
• Production Planning & Stock Control

I would be keen to speak with candidates who have experience as a Senior Production Managers, Production Managers, Production Leaders, Operations Managers or similar positions.

Benefits:

• Holiday
• Pension  
• Onsite Parking

The culture of the business is important and they certainly pride themselves in their investment to their employees, their welfare and how they can continually improve to be the irresistible organisation in which they are striving for.

This role is commutable from Telford, Wolverhampton, Stafford, Shropshire, Walsall, Cannock, Dudley, Birmingham and surrounding areas.

For an informal chat or to apply for this position or to discuss any further please send your CV complete with a cover letter ASAP.

Introduction:

As an Electrical Maintenance Engineer, you will be joining a Maintenance Engineering Team at a leading Manufacturing company based just outside of Kidderminster. You will be undertaking breakdown and preventative maintenance on plant machinery in this fast paced production facility.

Duties:

• In this Electrical Maintenance Engineer role you will be responsible for maintaining and improving all aspects of the equipment and plant on site in a fast paced manufacturing environment at a major manufacturing site.
• Working in a team you will be covering a Continental shift pattern of alternating Days and Nights 12 hours shifts on a 4on / 4off shift rota.

Requirements:

• To be successful in the role of Electrical Maintenance Engineer you will need to hold a recognised Electrical Engineering Qualification and will ideally be Apprentice trained.
• You will also need to have previous experience of supporting machinery in a manufacturing or production environment, have a good knowledge of AC motors, inverters + drives, and hold fault finding abilities on Siemens S7 PLC controls.
• I would be keen to hear from Maintenance Electricians, Multiskilled Engineers, or Maintenance Technicians who have experience of supporting plant machinery and have strong Electrical skills.

Benefits:

• In return, you will be joining a market leading company and will be paid on a weekly basis.
• The salary package including shift allowance is from £35,000 to £38,000 basic salary per annum, depending on skills and experience + excellent overtime opportunity bringing the total package up to £40,000.

This position is commutable from Kidderminster, Worcester, Redditch, South Birmingham and surrounding areas.

If you are interested in knowing more please send your CV ASAP.

Introduction:

Are you an experienced Production Controller looking for a new challenge within a highly modern, customer driven, reputable, technical organisation??

Enjoy a Challenge????

Self-motivated and enthusiastic??

This is the position for you!!!

Company:

Set in the heart of the country-side, this is an innovative, customer orientated organisation who pride themselves in their excellence and customer experience. They are an engineer – led business who are continually expanding and evolving in their industry and market place. They believe in their product so strongly they use it throughout their business, strengthening customer satisfaction. Due to their continual expansion, they are seeking an experienced Production Controller to join the Operations team.

Duties:

The Production Controller will be responsible for supporting the Operations Team to determine and maintain all sales demands and ensure customer requirements are met, as well as:

• Schedule and Expedite the production of a range of products to meet sales requirements
• Negotiate sales demands and any changes that meet customer requirements
• Expedite, audit and determine sales requirements from customers ensuring products are available as required to meet shipping requirements
• Plan, Co-ordinate and ensure the despatch of products to meet customer requirements
• Sales forecasts to support procurement and business analysis
• Create a daily production schedule
• Investigate and improve adherence to production schedule output
• Reduce supply chain costs
• Create sales, production and inventory forecasts for 12month periods
• Produce reports and promote effective improvement activities

Skills & Experience:

The successful Production Controller will have:

• HNC/HND / NVQ Level 4 or equivalent
• APICS would be beneficial
• 5years’ experience in a supply chain and production control position
• A great understanding of manufacturing and warehouse operations

I would be keen to speak with candidates who have experience as a Production Controller, Production Planner, Production Scheduler or similar positions  

Benefits:

• Flexitime
• Holiday
• Bonus
• Pension  
• Health Care
• Onsite Parking

The culture of the business is important and they certainly pride themselves in their investment to their employees, their welfare and how they can continually improve to be the irresistible organisation in which they are striving for.

This role is commutable from Telford, Wolverhampton, Stafford, Shropshire, Walsall, Cannock Shrewsbury

For an informal chat or to apply for this position or to discuss any further please send your CV complete with a cover letter ASAP.

We are seeking to recruit a Maintenance Engineer (Mechanical Technician) to join a company who are an engineering solution provider. The ideal candidate must have 3+ years of mechanical experience in an industrial, manufacturing or military environment.

Duties:

• Safely and efficiently troubleshoot, repair, maintain and install equipment in compliance with all plant policies and procedures with the highest standards of workmanship and professionalism
• Experience working with machinery and mechanical equipment such as: motors, pneumatic/hydraulic components, steam systems and production equipment; as well as experience reading diagrams, sketches, operation manuals and manufacturers specifications
• Using hand tools, power tools, precision-measuring and testing instruments
• Respond to all maintenance issues throughout the plant and perform other duties as required
• Introduction and installation of new equipment.
• Multi-tasking between projects and self-prioritization as required.
• Assistance in providing solutions to health and safety issues.
• CMM system management and sign off.
• Risk assessment take 5 and permit implementation.
• Mentoring of apprentices and trainees.

Skills and Requirements for Maintenance Engineer:  

You must be a time served Mechanical Engineer, electrical knowledge an advantage and must be willing to maintain a strict adherence to safety rules and regulations

• Experience with pressurised systems, steam, welding, hydraulics, pneumatics and fabrication
• Experience maintaining, troubleshooting, repairing and working with PLC’s, HMI’s, A/C & D/C motors, drives, encoders, resolvers, control systems, bearings, gearboxes, drive systems etc.
• Must be able to read maintenance schematics / blueprints
• Experience diagnosing mechanical systems using various tools
• Must be willing to work in high or confined spaces
• Ability to use computer-based systems and software

Benefits for a Maintenance Engineer:

• Overtime available most weekends
• Holidays: 25 plus bank holidays (maintenance usually work Easter weekend but get holidays back plus overtime rates)
• Pension: Matches up to 8%
• Life assurance: 2 x salary or 4x if in pension plan

This role is commutable from Grantham, Lincoln, Newark on Trent and Scunthorpe

Role / Company Overview:

This is a great opportunity for an experienced Design & Estimating Engineer with a leading UK business. The business has multiple sites, a 76 million turnover with aspirations of developing further.

Reporting to the Design & Estimating Manager, you will be responsible for the procurement of works through the preparation and submission of estimates for Piling and House Foundations projects within the Yorkshire Area. The role requires the interpretation of site investigations and producing pile designs and calculations as part of an effective tendering and negotiation process.

Key interfaces include; CST, Production, HF Design, Operations, Commercial, Rig allocation

Key Responsibilities:

• Review and appraisal of incoming enquiries for suitability to client’s products and services.
• Prepare and compile estimates and designs calculations for the submission of tenders in line with client requirements and timescales for both Piling and House Foundation enquiries.
• Maximise turnover and profit through effective tendering and negotiation. 
• Prepare formal pile designs to BS8004 and Eurocode 7 at both pre and post contract stage.
• Assist in developing the Yorkshire business in a pro-active manner through effective marketing, relationship building, identifying new market opportunities and value engineering.
• Attend pre contract meetings alongside operational and commercial colleagues to agree scope of works and all other issues pertaining to the contract.
• Provide technical support as work progresses on site including liaison with clients Engineers on technical and design matters.
• Ensure compliance with company QA procedures.
• Assist in the settlement of claims and disputes as required.
• Foster good working relationships with clients whilst maintaining and improving the professional and progressive image of the company.

Salary and Benefits:

• Salary negotiable dependent on experience
• Company car
• Private Healthcare Insurance
• Share scheme
• Discretionary bonus
• Pension scheme
• Life assurance
• 33 days holiday

Commutable From: Leeds, Wakefield, Huddersfield, Doncaster, Barnsley, Goole

Company:

APPLICATIONS ENGINEER

MANCHESTER

PERMANENT

£42,000 + HOLIDAYS + PENSION

MANUFACTURING

Are you an Applications Engineer who is planning your next career move? Maybe looking to join a market leading organisation who are continuing to expand their global presence? Then look no further!

One of our best clients are looking for a talented Applications Engineer to join their team. They specialise in Precision Engineering.

Duties:

• As Applications Engineer you will assist the sales team and customers
• You will support and deal with all technical issues
• Ensure production is scheduled to meet deadlines
• Liaise with all departments
• You will provide technical support to the after sales team

Requirements:

• As Applications Engineer you will have preiovus experience in a similar role
• As Applications Engineer you will have a Qualification in Mechanical Engineer or a similar discipline
• You will need to be experienced within Lifiting equipment, vehicle building, commerical bodbuilding or vehicle manufacturing
• You will have knowdlege of AUTOCAD so you can read technical drawings
• You will have experience with cranes, Hydraulics, Phnuematics and Electrics.
• Experience of using microsoft office

Benefits:

• £42,000
• Working hours: 8.30am-5pm Monday to Friday
• 25 days holiday in addition to bank holidays
• Death in Service
• Pension Scheme
• On-site Parking

Please feel free to have a confidential chat on the details below. What are you waiting for?

This vacancy is commutable from Manchester, Oldham, Blackburn, Wigan, Warrington, Burnley, Rochdale, Stockport, Bolton and other surrounding areas

This is not your normal Office Administrator role, this is a new position which you can really make your own!!  Flexible working Hours, Potential early finish on Fridays!  Working with a super, supportive team! 

As the Office Administrator you will play a key role in the team of this family owned, manufacturing organisation.  They manufacture bespoke products and have an unrivalled reputation within their sector for quality and excellence in their field, this gives the team great pride in what they do!  

Would you like to be part of such a super team?  And work flexible hours (between 28 and 35 hours to suit!)

Does this sound like the sort of role that would make you bounce out of bed on a Monday morning?  Then read on… 

Duties for the Office Administrator will include:

• Purchasing Administration – incl: obtaining quotes for goods / ordering / raising purchase orders
• Being proactive, keeping on top of orders and chasing to ensure they arrive on time
• Processing a small weekly payroll (training given if required)
• Managing time and attendance process – holidays and clocking in system
• Health and Safety Administration
• Arrange disposal of waste from site
• Some general Accounts Administration
• Answer telephone and meeting and greeting visitors
• Other general administration duties as required

I would be very keen to speak with you if you have:

• Previous experience as an Office Administrator (Purchasing / accounts or general admin) and experience in the duties detailed above
• Confident to chase orders
• Ability to work Proactively
• Flexible – willing to learn new skills and take on new duties as required, covering for colleagues when required
• Supportive team player – willing to help colleagues as required
• A “can do” attitude
• Excellent attention to detail is essential
• Strong organisational skills are essential
• Good IT skills and experience
• Experience of WINMAN would be advantageous
• Good communication skills
• You must possess a flexible approach and be a real team player!

Benefits package for the Office Administrator contract role:

• 33 days holiday (Pro-rata)
• Pension
• Free Parking
• Free refreshments daily
• Working with a wonderful, supportive team!

This is a fabulous opportunity.  To find out more about it, please send your CV ASAP.

QUALITY ENGINEER

£38,000 - £42,000 + ESTABLISHED BUSINESS + PENSION + OUTSTANDING PROSPECTS

PERMANENT

BIRMINGHAM / SOLIHULL

MANUFACTURING

Company:

Due to increased orders, a need has arisen for an experienced Quality Engineer to strengthen the Quality team.

This is a wonderful time to join, as not only is this an established business, but business will ensure they retain their Number 1 market leader for their products.

As their Quality Engineer, you will be given responsibility for customer quality and engineering issues, providing a swift support and response.

Duties:

• Lead team in preparation of Control Plans and support D/PFMEA reviews
• PPAP submissions and APQP activities
• 8D and other problem- solving techniques
• Support supplier APQP and supplier development and improvement
• Internal and external audits
• Support launch
• Provide support to Project Management for the manufacture and introduction of test and gauging equipment
• Capability studies and ISIR’S
• Support design reviews
• You will be the focal point for customer / internal and supplier for all quality and engineering issues
• Project manage product quality                                                                                                                                         

Requirements:

• Quality Engineering experience gained from within the automotive sector
• Degree / HND / HNC / IQA or equivalent
• Experience of customer and automotive industry systems
• Good working knowledge of PPAP,s ,APQP and Capability Studies
• Strong influencing and negotiation skills
• A customer focussed approach
• Supplier and customer liaison

This is a superb opportunity to join a global, well respected manufacturing business, where your long-term prospects will be very healthy.

This is a wonderful opportunity to join continue your successful career. Send your CV ASAP.

LEAD TOOLING ENGINEER

BARTON UNDER NEEDWOOD

CONTRACT – IMMEDIATE START 6 MONTHS MINIMUM

HIGH VOLUME MANUFACTURING

£30 / £40 PER HOUR

Company:

A PRESTIGIOUS global manufacturing organisation, have an immediate requirement for a Lead Tooling Engineer.

This is an exceptionally friendly organisation, and you will be welcomed and made to feel at home very quickly.

They are a high volume, busy production facility, with extensive order books.

Duties:

• Ensure tooling capability
• Provide tooling improvement solutions
• Upkeep of PM’s on Injection Mould Machine tooling
• Track tooling costs
• Provide hands-on support in the event of a failure / breakdown situation
• Organise support for weekend production
• Sign off of tooling
• Ensure tooling complies with company standards
• Track project timings
• Layout of storage of Injection Mould tooling
• Ensure CAD is up to date and assessible
• Maintain critical spares
• Support on -site trials
• Identification of obsolescence
• Follow up on quality alerts
• Promote 5S and H & S environment
• Identification of efficiency improvements

Requirements:

• Relevant experience gained from within plastic injection moulding
• Ideally, you will have gained your experience from within a fast- paced manufacturing environment
• Tool & Die mechanical engineering knowledge
• Tooling construction experience
• To be able to work safety and well under pressure
• Flexile and reliable
• Microsoft literate

You will be joining a well-established manufacturing organisation, and you will be supported by a strong management  team.

This is a wonderful opportunity to join continue your successful career. Send your CV ASAP.