Office, Support & Administration Jobs

Company

This is an excellent opportunity for an experienced Import / Export Co-ordinator, to work with a leading manufacturer of advanced process technology, who have a rich, well-established background. They have sites here in the UK and overseas.

The company's strength lies in its process expertise, engineering excellence and the ability to fully support customers worldwide. The service is complete - from design through installation and commissioning to lifetime support.

Role Overview

Reporting to the Shipping Manager, the Import / Export Co-ordinator will assist in the tracking and documentation support for consignments within the Export department to the EU and the ROW. Required to keep track of orders as they go through the logistics process (from warehouse through to delivery) and help ensure that they are on track to customer commitment dates.

Hours and Benefits

• Monday to Thursday, 8:30am – 4:45pm, 3:00pm Finish on Friday’s (with flexibility)
• 30 days holiday (inc statutory) plus an additional three days at Christmas
• Life Assurance
• 6% company pension
• Company and Private Healthcare Scheme
• Sick pay

Commutable From: Corby, Wisbech, Spalding, Stamford, Peterborough

Import / Export Co-ordinator Candidate Requirements

• Strong planning, organisational and administrative skills - able to prioritise workload and work under pressure to meet deadlines.
• Excellent PC skills - accurate data entry / keyboarding is essential, and a good working knowledge of MS Office (Excel, Word, PowerPoint).
• High level of attention to detail - able to maintain accuracy.
• Awareness of the need to maintain the confidentiality of sensitive information.
• Excellent communication and negotiation skills - written and verbal.
• Ability to work on own initiative but also as part of a team.
• Positive “Can Do” attitude – confident and decisive.
• Ability to be flexible.

Import / Export Co-ordinator Key Responsibilities 

• Obtain transport quotations and options to meet client or event delivery schedule – courier, road, air and sea freight.
• Work closely with freight forwarders and couriers to schedule and monitor shipments for all export / import consignments.
• Prepare and review shipping documents, including invoices, packing lists, certificates of origin, EUR1, carnets etc.
• A good knowledge of letters of credit.
• Track and report shipment status, providing timely updates to relevant departments to ensure smooth delivery and ensuring shipments arrive on time.
• Calculate load plans for container shipments and for full trailer shipments.
• Good knowledge of import procedures, both Home Use and IPR.
• Handle inquiries and concerns related to shipping and provide solutions promptly.
• To stay updated on changes in import / export regulations.
• Be aware of and follow all company Health & Safety policies and procedures including feeding back any H&S information to management also be aware of and demonstrate the company values and behaviours.

We have an exciting opportunity for a Logistics and Customer Analyst due to an internal promotion. 

This role offers a unique blend of responsibilities, encompassing both customer logistics activities and a sales/commercial component involving cost analysis and quotation preparation for customers. 

We are a fast paced, dynamic manufacturing environment, and we put a tremendous amount of value on our people, and always strive to develop and promote

Commutable from: Birmingham, Sutton Coldfield, West Bromwich, Dudley, Quinton, Stourbridge, Solihull, Walsall, Aldridge, Aston and Halesowen

BENEFITS FOR LOGISTICS / CUSTOMER ANALYST

• £27,000
• Work- place pension
• 1pm finish on Fridays
• Plenty of on-site parking
• Superb long-term prospects available
• Pleasant, friendly working environment

MAIN DUTIES

• Manage day-to-day customer logistics operations.
• Ensure timely and accurate order processing, shipment tracking, and delivery coordination.
• Address customer inquiries and resolve issues related to logistics and deliveries.
• Collaborate with cross-functional teams to optimize supply chain processes and improve customer satisfaction.
• Perform cost analysis and pricing calculations.
• Prepare and provide quotations to customers in a timely manner.
• Identify opportunities for cost savings and process improvements.
• Work closely with the sales team to support business development efforts.

REQURIEMENTS

• Previous experience in logistics and customer service is preferred.
• Strong analytical skills with the ability to perform cost analysis.
• Excellent communication and interpersonal skills.
• Detail-oriented with a focus on accuracy.
• Proficiency in relevant software and tools.
• Ability to work collaboratively in a dynamic team environment.

If you are a motivated and analytical professional who thrives in a dynamic work environment, we encourage you to apply for this challenging Logistics and Customer Analyst role. Join us,  and be part of a company dedicated to delivering top-notch service to our customers.

Please submit your resume to be considered for this position. We look forward to welcoming a new member to our team!