Scott's Monthly Pick Of The Bunch - Design

QUALITY ENGINEER

We are seeking a Quality Engineer to support our internal quality systems, drive continuous improvement, and strengthen our supply chain quality performance. The successful candidate will collaborate across departments to resolve internal and external quality issues, ensure ISO compliance, and assist in new product introduction (NPI) activities.

We are a manufacturing organization based in the heart of Birmingham, with great transport links to the rest of the UK.

We are a stable busy business, and if you are a Quality Engineer who is looking for a pleasant working environment that can offer consistency and stability, then look no further!  

Commutable from Birmingham, Walsall, Dudley, Aldridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield, Minworth, Aston and Tyseley

KEY BENEFITS

• Salary: Up to £37,000 - £40,000
• Plenty of free parking on site
• Lunchtime Friday finish
• Very friendly supportive team
• Long term career stability and prospects

RESPONSIBILITIES for QUALITY ENGINEER

• Work closely with manufacturing and engineering teams to identify and eliminate sources of variation and improve processes.
• Contribute to maintaining ISO 9001 compliance, including participation in internal and external audit activities.
• Assist with the introduction of new tooling and manufacturing processes, including SPC and capability studies, during NPI projects.
• Conduct supplier development activities, including communicating quality requirements and offering technical support.
• Perform on-site supplier and customer visits as required to resolve quality issues and build relationships.
• Lead or support the resolution of customer concerns, ensuring effective implementation of corrective actions.
• Analyse problems using structured problem-solving techniques such as 8D and Six Sigma methodologies.
• Drive reduction in customer complaints, internal process variation, and external PPM.
• Perform process and compliance audits in line with internal and ISO standards.
• Support and develop departmental KPIs aligned with business-level objectives.
• Contribute to improving poka-yoke systems and error-proofing initiatives.
• Support environmental management systems (ISO 14001 experience desirable

REQUIREMENTS for QUALITY ENGINEER

• Proven experience in a Quality Engineering role within a manufacturing environment.
• Strong working knowledge of ISO 9001 (ISO 14001 desirable).
• Demonstrated experience in root cause analysis, corrective action systems, and continuous improvement tools.
• Experience with 8D problem-solving methodology and Six Sigma tools.
• Understanding of Statistical Process Control (SPC) and capability studies.
• Ability to read and interpret technical drawings and specifications.
• Excellent communication skills, with the ability to engage with suppliers, customers, and cross-functional teams.
• Full UK driving license required for supplier/customer site visits

Why Join Us?

We are a solid, stable busy manufacturing business in the heart of Birmingham, we are a thriving organisation with a team of motivated and committed people on board.  You would be joining a friendly, well-established business where you will be guaranteed to enjoy every day at work.  

This is your chance to join a global leader in heavy machinery design / bulk materials handling equipment, supplying innovative solutions to the mining and quarrying sectors for over four decades. With operations in over 10 countries and a reputation for cutting-edge engineering, the company is driving sustainable efficiency across some of the world’s most demanding industrial environments.

You’ll be part of a close-knit, highly skilled team shaping the future of bulk materials handling through precision engineering, robust innovation, and international collaboration. This is a rare opportunity to make a lasting impact within a specialist engineering business that blends heritage, technical excellence, and a forward-looking vision.

Role Location: Located offshore in the British Isles.

Role Overview

We are seeking a Mechanical Engineer with a background in Bulk Materials Handling / Machine Design to contribute to the design, development, and optimization of the company engineering solutions. This role requires strong technical expertise, problem-solving abilities, and collaboration with global teams. International travel will be required for site visits, client engagement, and project support.

Role Location: Located offshore in the British Isles.

Mechanical Engineer Pay and Benefits

• Salary £55,000 - £85,000
• Working Hours: 8:30am - 5:00pm with flexibility (100% office-based role)
• Realistic career progression / career growth opportunities
• 10% employer pension
• Performance related bonus (company/individual)
• Relocation package
• Company will support Work Permits requirements where required 

Mechanical Engineer Candidate Requirements

• Proven experience in product design within the Mining Industry / Bulk Materials Handling or similar. 
• Proficiency in CAD software (SolidWorks, AutoCAD) and engineering analysis tools (FEA, DEM, CFD, etc.).
• Strong understanding of mechanical principles, materials, and manufacturing processes.
• Knowledge of hydraulics, pneumatics, or automation systems.
• Excellent problem-solving skills and attention to detail.
• Ability to read, interpret, and create technical drawings and specifications.
• Effective communication and collaboration skills, with experience working in multidisciplinary teams.
• Degree or Diploma in Mechanical Engineering or a related field.
• Willingness and ability to travel internationally for project and client interactions.

Mechanical Engineer Responsibilities

• Design and develop mechanical components and systems for engineering projects.
• Conduct engineering calculations, simulations (FEA, DEM), and performance analyses.
• Work closely with design, manufacturing, and project teams to ensure seamless execution.
• Provide technical support for ongoing projects and client requirements.
• Oversee the testing, validation, and commissioning of mechanical systems.
• Ensure designs comply with industry standards, safety regulations, and company policies.
• Collaborate with international teams, suppliers, and clients to optimize engineering solutions.
• Assist in troubleshooting and improving existing products and processes.
• Participate in international travel for site visits, project discussions, and technical support.

We’re working with a market-leading manufacturer and supply chain partner specializing in reusable plastic container systems — a growing segment at the heart of sustainable logistics and circular economy initiatives.

The company operates across the UK and international markets, supplying reusable packaging solutions to some of the world’s most recognizable retailers and food producers. It combines innovative product design with a strong operational footprint and a commitment to reducing single-use packaging waste.

Toolmaker Hours, Pay and Benefits

• Salary £40,000 (including shift allowance)
• Working hours. There are two options: 10:00am – 6:00pm Monday to Friday or 2:00pm -10:00pm Monday to Friday
• 25 days holiday, plus statutory
• Sick pay based on length of service, up to 24 weeks

Toolmaker Role Purpose 

The Toolmaker will repair and service the moulding machine tools, and related equipment, in a timely and efficient manner.

Commutable From: Leicester, Corby, Peterborough, and Grantham. 

Candidate Requirements

• Time served toolmaker – for insurance purposes, Apprenticeship / Qualifications have to be from the UK
• Proven Injection Mould / Plastics experience. 
• Electrical experience is an advantage but not a necessity.
• Experienced in the operation of toolmaking equipment, eg grinders, lathes, machining.
• CNC Machining centre experience an advantage.
• A base understanding on pneumatics and hydraulics.
• Ability to understand technical drawings.
• Computer literate.

Toolmaker Key Responsibilities

• Build, repair and maintain tooling
• Work to fine tolerances
• Prove tooling and troubleshoot until running acceptably - target to enable the tools to run "right first-time" in a production environment
• Able to understand technical drawings
• Liaise with operational staff to understand tooling related issues
• Maintenance of machinery on site
• General tool making tasks
• To be flexible in a “breakdown” scenario

QUALITY ENGINEER

We are offering a role for an experienced Quality Engineer within our World Class manufacturing Business, in order to maintain and improve product quality and enhance the existing systems

Are you passionate about quality systems and continuous improvement? 

We’re looking for a proactive and detail-driven professional to join our team as a Quality Engineer  In this critical role, you will drive the effectiveness of our IATF 16949 quality system and champion engineering excellence across our operations.

Commutable from Stone, Cheddleton, Leek, Biddulph, Stoke on Trent, Uttoxeter, Congleton, Sandbach, Nantwich and Market Drayton

KEY BENEFITS

• Salary: Up to £42,000 - £43,0000 Dependant on experience
• Plenty of free parking on site
• Lunchtime Friday finish
• 25 Days Holiday
• Super friendly, well supportive team

RESPONSIBILITIES for QUALITY ENGINEER

• Maintain the IATF 16949 Quality System, ensuring compliance across all relevant departments.
• Plan and conduct internal audits (IATF, quality, and process) and ensure timely implementation of corrective actions for any non-conformities.
• Lead quality involvement in the engineering change process, including participation in weekly meetings and ensuring APQP requirements are met.
• Coordinate annual product testing with accredited external laboratories, ensuring regulatory and internal standards are upheld.
• Manage internal and supplier non-conformances, including material segregation and documentation.
• Represent the Quality function in APQP activities for new projects
• Drive root cause analysis and corrective action (8D) for internal and external issues
• Control calibration processes for all measurement and inspection equipment 
• Monitor internal scrap trends 
• Manage supplier Certificates of Conformity (CoC) and maintain accurate records of all quality documentation.
• Collect and analyse quality data
• Maintain and update customer portals with relevant quality documentation, audit results, and project updates.

REQUIREMENTS FOR QUALITY ENGINEER

• Relevant Quality Engineer experience, you will have gained your experience from within a manufacturing / engineering background
• Proactive and detail-oriented, with a strong sense of ownership and a commitment to seeing tasks through to completion.
• Technically proficient, with strong IT skills including Microsoft Office 365 and working knowledge of web-based systems; experience with SAP quality modules is advantageous.
• Skilled in problem-solving tools such as 8D, 5 Whys, Fishbone (Ishikawa) analysis, etc.
• Working knowledge of Lean Manufacturing methodologies, including 5S, Standardised Work, Poka-Yoke, and Just-In-Time (JIT).
• Thorough understanding of ISO 9001 and IATF 16949 standards and their practical application in a manufacturing environment.
• Six Sigma training (Green Belt or higher) is desirable but not essential.
• Send your CV now!  OR call for more details

Company

With nearly 50 years of experience behind them, this is a global company that continues to grow, having doubled in size over the last five years. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry.  The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. 

Salary, Hours and Benefits

• £35,000 - £40,000
• 37.5 hours per week, with some flexibility and an early Friday finish
• The chance to join a very successful, hypergrowth company that offer realistic progression and growth
• Up to 10.5% company pension
• Company bonus
• 33 days holiday (including bank holidays)
• Cash health plan
• A modern, forward-thinking place to work

Commutable From: Wolverhampton, Walsall, Telford, Shrewsbury, Birmingham

Buyer Role Overview

This is an important role within the Supply Chain Team - it requires a committed and customer focused individual with a supplier centric approach to global multi-site manufacturing. There will be opportunity to gain a thorough understanding of the company products and the Supply Chain. This will involve gaining knowledge of Suppliers, Products, and Global Operational activity. 

You will be proactive and driven to support the business units to generate growth through your pragmatic and imaginative approach to their Procurement and Supply Chain activity. The Buyer – Manufacturing position reports directly into the Purchasing Manager, operating within a team covering all procurement processes for the organisation. 

As part of a small team, the business requires an experienced Buyer - Manufacturing to bring professionalism and critical thinking to the Purchasing Department. A critical part of the company growth strategy will be focused on the ability of the department to evolve the existing supply chain and remain agile.

The right candidate is expected to be confident in buying for all areas but will specifically need to be familiar and confident with manufacturing procurement. 

You will be expected to work with many stakeholders including Production, Stores, Engineering and Project Management to achieve the best business outcomes.

Buyer – Manufacturing Candidate Requirements 

• Proven experience of a fast-paced manufacturing procurement, including a familiarisation of working with BoMs and ability to interpret technical drawings.
• Ability to work, tactically and operationally, with commercial and financial acumen, including sound analytical skills and attention to detail.
• Proven negotiation skills, contract management and the ability to forge relationships across all levels of the business. You will also have a proven track record of being accountable across a variety of roles within Procurement.
• High work ethic with strong focus on excellent customer service.
• Good presentation and communication skills, with a high level of Excel competency. 
• Able to interpret technical / safety regulatory information.
• Clean UK driving license require with a willingness to travel (not too frequently). 
• A strong culture fit – with a bias for action, accountability and teamwork.
• Unphased by working with a lack of information / ambiguity.

Buyer – Manufacturing Key Responsibilities

• Manage spend on various categories across multiple manufacturing sites taking a sustainable supplier centric approach.
• Negotiate stock holding agreements or other methods to enable smooth materials flow.
• Identify and mitigate risks in the supply chain to maximise customer order delivery success.
• Effective communication of any parts availability risk ensuring that all options to resolve any availability concern is fully explored and appropriate action taken.
• Purchase Order placement for both system driven manufacturing materials and requisitioned parts.
• Identify and implement process improvements in conjunction with cross-functional project teams.
• Supplier development to support achievement of KPIs.
• Manage vendor performance including involvement with supplier audits.
• Identify potential new suppliers and negotiate best terms from all suppliers.
• Interaction with stakeholders at all levels both internally and externally.
• Involvement with NPD, NPI and engineering change activity and effective co-ordination of suppliers and stock requirements
   

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

• Salary: Up to £25,000 - £27,000 Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

• Respond to customer queries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and orders
• Resolve customer complaints with empathy and efficiency
• Process orders, returns, and refunds
• Work collaboratively with internal teams to solve customer issues
• Maintain up-to-date product knowledge to provide informed support
• Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

• Previous experience in a customer service or call centre role preferred
• Strong verbal and written communication skills
• Excellent IT skills, with Outlook and excel
• A calm, patient, and friendly demeanour
• Proactive problem solver with a positive attitude
• Able to multitask and work well under pressure
• Tech-savvy and comfortable learning new systems
• A team player who thrives in a fast-paced environment