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CUSTIOMER SERVICE REPRESENTATIVE

Job Description

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

  • Salary: Up to £25,000 - £27,000 Dependant on experience
  • Plenty of free parking on site
  • Exquisite working environment
  • Lunchtime Friday finish
  • Recent investment
  • Long established and stable business
  • Top quality products
  • Charity events
  • Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

  • Respond to customer queries via phone, email, and chat in a timely and professional manner
  • Provide accurate information about products, services, and orders
  • Resolve customer complaints with empathy and efficiency
  • Process orders, returns, and refunds
  • Work collaboratively with internal teams to solve customer issues
  • Maintain up-to-date product knowledge to provide informed support
  • Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

  • Previous experience in a customer service or call centre role preferred
  • Strong verbal and written communication skills
  • Excellent IT skills, with Outlook and excel
  • A calm, patient, and friendly demeanour
  • Proactive problem solver with a positive attitude
  • Able to multitask and work well under pressure
  • Tech-savvy and comfortable learning new systems
  • A team player who thrives in a fast-paced environment

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994

SIMILAR JOBS

 

TOOLMAKER / JIG AND FIXTURE MAKER

We are seeking a TOOLMAKER / JIG AND FIXTURE MAKER, to strengthen the Toolroom.

We are a long-established manufacturing organisation, supplying into a broad range of different industry sectors, such as agriculture, construction, defence, medical and education to name but a few.

As our Toolmaker / Jig and Fixture Maker, you will be joining a friendly team, repairing and manufacturing tools, dies and fixtures.

Why Join Us?

  • Opportunity to be an integral part of our growing team
  • Genuine room for growth and career advancement
  • Collaborative, down to earth, and supportive work environment
  • Enabling you to contribute to a diverse range of projects


COMMUTABLE FROM: - Worcester, Hereford, Bromsgrove, Kidderminster, Halesowen, Tewkesbury, Droitwich, Bromyard, Evesham, Redditch, Cheltenham and Ledbury

BENEFITS

  • £30,000 - £33,000 dependant on experience
  • Paid Overtime
  • Days – Monday to Friday
  • Plenty of parking available
  • 25 Days holiday
  • Health and wellbeing programmes
  • On-site parking
  • Busy, growing organisation
  • Friendly, down-to-earth team
  • Expected to continue to grow in 2025

DUTIES

  • Manufacture, and repair tools, dies, and fixtures
  • Working from engineering drawings and specifications
  • Operate lathes, milling and grinding machines
  • Work with the engineering team to optimise tool designs, to make the parts faster

REQUIREMENTS

  • Proven experience of producing Jigs and Fixtures
  • Must have gained this experience from a manufacturing environment
  • To have the ability to read engineering drawings
  • To have an understanding of machining processes
  • Happy to work a Days role

We are looking to interview now, send your CV over ASAP!

 

TOOLMAKER - NIGHTS

We are offering a role for a TOOLMAKER – NIGHTS  in the Birmingham area.

We blend heritage craftsmanship with forward thinking processes – and as our Toolmaker, this role is key in helping us deliver excellence at every stage of production.

Established for many many years, this role is an interesting and varied Toolmaker role, with superb long-term prospects genuinely available

Commutable from Birmingham, Solihull, Handsworth, Solihull, Sutton Coldfield, Minworth, Halesowen, Moseley,  Redditch, Hollywood and Tyseley

KEY BENEFITS

  • Salary: Up to £38,000 - £45,000 Dependant on experience
  • Plenty of free parking on site
  • Paid Overtime
  • Early Friday finish
  • Healthcare
  • Discounted gym membership
  • Genuine long-term prospects
  • Long established and stable business
  • Top quality products
  • Charity events
  • Friendly, supportive team

RESPONSIBILITIES for TOOLMAKER

  • Manufacture, maintain, and repair a variety of press  tooling, jigs, and fixtures
  • Read and interpret complex technical drawings and specifications
  • Perform inspections and testing to ensure tools meet strict quality standards
  • Diagnose and resolve tooling issues swiftly and effectively
  • Hapy to work Nights

REQUIREMENTS for TOOLMAKER

  • Proven experience as a Toolmaker in a precision engineering or manufacturing setting
  • Skilled in both Single Operation and Progression tooling
  • To have the ability to read engineering drawings and using hand tools and general Toolroom equipment
  • Detail-oriented with excellent troubleshooting and problem-solving abilities
  • Self-motivated and able to work both independently and within a collaborative team
     
 

SENIOR QUALITY ENGINEER

We are offering an exceptional opportunity for a SENIOR QUALITY ENGINEER

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation.  We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

We are the market leader and committed to delivering high-quality products and services to our customers. We are looking for a motivated and detail-oriented Senior Quality Engineer to join our team. This role will oversee Supplier Quality Assurance (SQA), Production Quality, and Metrology functions, ensuring adherence to quality standards while driving continuous improvements

Commutable from Birmingham, Coventry, Henley-in-Arden, Redditch, Studley, Stratford-upon-Avon, Solihull, Tamworth, Sutton Coldfield, Atherstone and Curdworth 

KEY BENEFITS

  • Salary: £50,000 - £55,000
  • Free parking on site
  • Employee discount (reward gateway)
  • Yearly incentive bonus paid out in December 
  • Long service award after 4 years of service 
  • Access to BEN (charity for automotive workers)
  • Flexible start & finish times
  • Death in service (once passed probationary period)
  • 25 Days Holiday (Bank Holidays on top), increasing to 26 days after 1 calendar year, then increasing to 28 after 5 years
  • Highly prestigious brand, products and customers
  • Pristine and modern working environment
  • Market leader with more continued growth predicted

RESPONSIBILITIES

As Senior Quality Engineer, you will play a critical role in managing quality processes, leading a team of professionals, and driving improvements in product quality and efficiency. This role requires a strong leader with experience in quality assurance, problem-solving methodologies, and effective communication across teams and with customers.

Key Responsibilities:

  • Manage and guide employees within the SQA and Production Quality teams, ensuring effective collaboration and alignment with organizational goals.
  • Quality Standards Development: Define and implement local Business Unit (BU) quality standards, including work instructions, limit sample lists, and inspection plans, in coordination with BU Production Quality.:
  • Conduct weekly quality improvement meetings to review product quality metrics, scrap rates, and error analyses.
  • Drive the Continuous Improvement Process (CIP) and corrective action implementation to reduce scrap and improve quality outcomes.
  • Lead and coordinate the 8D problem-solving process for quality complaints.
  • Generate and present 8D reports, ensuring thorough root cause analysis and effective corrective actions.
  • Attend daily Production Quality meetings and monthly Team Leader meetings with senior management to report KPIs.

REQUIREMENTS

  • Significant Senior Quality Engineering experience
  • Proficiency in Quality standards and methodologies (8D, FMEA, Control Plans and PPAP’s) 
  • Familiarity with metrology and techniques
  • Strong leadership qualities
  • Experience with Supplier visits
  • Excellent analysis, attention to detail 
  • To have the ability to coordinate 
  • All manufacturing backgrounds are considered 
  • Customer facing with superb communication skills

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

 

TOOLMAKER

We are offering an exceptional opportunity for a TOOLMAKER.

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments. We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

We will be moving to Worcester towards the end of the year.

ONLY RELEVANT TOOLMAKING  EXPERIENCE WILL BE CONSIDERED, MUST HAVE THE RIGHT TO WORK IN THE UK

Commutable from Birmingham, Halesowen, Stourbridge, Worcester, Bromsgrove, Kidderminster, Harbourne, Moseley, Droitwich, Redditch and Ledbury.

KEY BENEFITS

  • Salary: £37,000
  • Free parking on site
  • DAY position
  • Overtime Paid
  • Early Friday finish
  • Large, stable well -established business
  • Super long- term prospects
  • Friendly supportive team

RESPONSIBILITIES

  • Cleaning & Degreasing –
  • Precision Assembly & Dismantling – Regrind parts, replace tooling punches & dies, and restore tools to full functionality.
  • Using conventional tool room equipment (surface grinders, millers, drilling machines, lathes).
  • Preventative Die Maintenance 
  • Adjustments & Repairs 
  • Assisting press shop setters to keep tools in production and avoid unnecessary downtime.
  • Breakdown Support 
  • Ensure modifications are properly recorded for long-term reliability
  • Working Days

REQUIREMENTS

  • Apprentice trained ideally
  • Experience of Toolmaking
  • Crane and Forklift truck licence is required, but training can be provided if not
  • Happy to work days
 

CHEMICAL  ENGINEER

We are offering an exceptional opportunity for a CHEMICAL  ENGINEER.


This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments. We are very much at the forefront of brand -new technology.

We are considering both relevant Chemical Engineer  experience, or you might have recently graduated in Chemical Engineering and are looking for that first step on the ladder.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

MUST HAVE THE RIGHT TO WORK IN THE UK

Commutable from Birmingham, Halesowen, Stourbridge, Worcester, Bromsgrove, Kidderminster, Harbourne, Moseley, Droitwich, Walsall, Aldridge, Sutton Coldfield, Minworth, Willenhall, Dudley, Rowley Regis, Bearwood and Wolverhampton

KEY BENEFITS

  • Salary: £42,000 - £46,000
  • Free parking on site
  • Life Assurance
  • Generous sick scheme if needed
  • DAY position
  • Overtime Paid
  • Life Assurance
  • Large, stable well -established business
  • Super long- term prospects
  • Friendly supportive team

RESPONSIBILITIES

  • Ensure all Chemical Engineering is compliant
  • HAZOP assessments
  • Design, implement and commission plant modifications, modifications to existing plant
  • Hazard assessments
  • Working closely with the Projects team to help develop the plant design, layout, costings and proposals
  • Provide technical expertise
  • Developing new processes and existing ones
  • Exposure to COMAH regulations would be advantageous as would DSEAR methodology

WHAT WE NEED FROM YOU!

  • A Degree in Chemistry or Chemical Engineering
  • Ideally, you will have gained Chemical Process Engineering experience from within an engineering or manufacturing setting.

We can only consider applications with the right to work in the UK.  No Sponsorship can be offered.

 

This is a fantastic opportunity for a dynamic and strategic Head of Operations to join a European leading business, where making a difference to people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Head of Operations, Salary, Hours and Benefits

  • £80,000 - £90,000+
  • Car allowance
  • Management Bonus Scheme
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Essential Requirements

  • Proven Head of Operations / Operations Director experience within Manufacturing.
  • Experience of working for a business circa 50 million+ turnover.
  • An Engineering background, someone who has risen through a business.
  • Very much hands-on, but also strategic.
  • A business qualification would be advantageous. 
  • Deep understanding of lean manufacturing, Six Sigma, and continuous improvement methodologies.
  • Commercially astute with experience in budgeting, forecasting, and cost control.
  • Experience with ERP/MRP systems.

Head of Operations Key Responsibilities

  • The Head of Operations will provide strong, strategic leadership across operational functions to drive high performance and collaboration.
  • Championing a proactive Health, Safety, Environmental and Quality culture.
  • Maintaining profitability during rapid business expansion.
  • Using data-driven KPIs and metrics to guide planning and decision-making.
  • Driving Lean Manufacturing and operational efficiency - championing a zero-defect mindset to improve overall quality standards.
  • Leading and developing the Engineering function.
  • Managing growth across international operations.
  • Implementing effective production workflows to boost productivity and minimise waste.
  • Taking ownership of the post-sales process to enhance cross-team collaboration and service delivery.
  • Identifying cost-saving initiatives without compromising quality - embedding a culture of continuous improvement across all teams.
 

This is your chance to join a global leader in heavy machinery design / bulk materials handling equipment, supplying innovative solutions to the mining and quarrying sectors for over four decades. With operations in over 10 countries and a reputation for cutting-edge engineering, the company is driving sustainable efficiency across some of the world’s most demanding industrial environments.

You’ll be part of a close-knit, highly skilled team shaping the future of bulk materials handling through precision engineering, robust innovation, and international collaboration. This is a rare opportunity to make a lasting impact within a specialist engineering business that blends heritage, technical excellence, and a forward-looking vision.

Role Location: Located offshore in the British Isles.

Role Overview

We are seeking a Mechanical Engineer with a background in Bulk Materials Handling / Machine Design to contribute to the design, development, and optimization of the company engineering solutions. This role requires strong technical expertise, problem-solving abilities, and collaboration with global teams. International travel will be required for site visits, client engagement, and project support.

Role Location: Located offshore in the British Isles.

Mechanical Engineer Pay and Benefits

  • Salary £55,000 - £85,000
  • Working Hours: 8:30am - 5:00pm with flexibility (100% office-based role)
  • Realistic career progression / career growth opportunities
  • 10% employer pension
  • Performance related bonus (company/individual)
  • Relocation package
  • Company will support Work Permits requirements where required 

Mechanical Engineer Candidate Requirements

  • Proven experience in product design within the Mining Industry / Bulk Materials Handling or similar. 
  • Proficiency in CAD software (SolidWorks, AutoCAD) and engineering analysis tools (FEA, DEM, CFD, etc.).
  • Strong understanding of mechanical principles, materials, and manufacturing processes.
  • Knowledge of hydraulics, pneumatics, or automation systems.
  • Excellent problem-solving skills and attention to detail.
  • Ability to read, interpret, and create technical drawings and specifications.
  • Effective communication and collaboration skills, with experience working in multidisciplinary teams.
  • Degree or Diploma in Mechanical Engineering or a related field.
  • Willingness and ability to travel internationally for project and client interactions.

Mechanical Engineer Responsibilities

  • Design and develop mechanical components and systems for engineering projects.
  • Conduct engineering calculations, simulations (FEA, DEM), and performance analyses.
  • Work closely with design, manufacturing, and project teams to ensure seamless execution.
  • Provide technical support for ongoing projects and client requirements.
  • Oversee the testing, validation, and commissioning of mechanical systems.
  • Ensure designs comply with industry standards, safety regulations, and company policies.
  • Collaborate with international teams, suppliers, and clients to optimize engineering solutions.
  • Assist in troubleshooting and improving existing products and processes.
  • Participate in international travel for site visits, project discussions, and technical support.
 

We’re working with a market-leading manufacturer and supply chain partner specializing in reusable plastic container systems — a growing segment at the heart of sustainable logistics and circular economy initiatives.

The company operates across the UK and international markets, supplying reusable packaging solutions to some of the world’s most recognizable retailers and food producers. It combines innovative product design with a strong operational footprint and a commitment to reducing single-use packaging waste.

Toolmaker Hours, Pay and Benefits

  • Salary £40,000 (including shift allowance)
  • Working hours. There are two options: 10:00am – 6:00pm Monday to Friday or 2:00pm -10:00pm Monday to Friday
  • 25 days holiday, plus statutory
  • Sick pay based on length of service, up to 24 weeks

Toolmaker Role Purpose 

The Toolmaker will repair and service the moulding machine tools, and related equipment, in a timely and efficient manner.

Commutable From: Leicester, Corby, Peterborough, and Grantham. 

Candidate Requirements

  • Time served toolmaker – for insurance purposes, Apprenticeship / Qualifications have to be from the UK
  • Proven Injection Mould / Plastics experience. 
  • Electrical experience is an advantage but not a necessity.
  • Experienced in the operation of toolmaking equipment, eg grinders, lathes, machining.
  • CNC Machining centre experience an advantage.
  • A base understanding on pneumatics and hydraulics.
  • Ability to understand technical drawings.
  • Computer literate.

Toolmaker Key Responsibilities

  • Build, repair and maintain tooling
  • Work to fine tolerances
  • Prove tooling and troubleshoot until running acceptably - target to enable the tools to run "right first-time" in a production environment
  • Able to understand technical drawings
  • Liaise with operational staff to understand tooling related issues
  • Maintenance of machinery on site
  • General tool making tasks
  • To be flexible in a “breakdown” scenario
 

Company

With nearly 50 years of experience behind them, this is a global company that continues to grow, having doubled in size over the last five years. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry.  The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. 

Salary, Hours and Benefits

  • £35,000 - £40,000
  • 37.5 hours per week, with some flexibility and an early Friday finish
  • The chance to join a very successful, hypergrowth company that offer realistic progression and growth
  • Up to 10.5% company pension
  • Company bonus
  • 33 days holiday (including bank holidays)
  • Cash health plan
  • A modern, forward-thinking place to work

Commutable From: Wolverhampton, Walsall, Telford, Shrewsbury, Birmingham

Buyer Role Overview

This is an important role within the Supply Chain Team - it requires a committed and customer focused individual with a supplier centric approach to global multi-site manufacturing. There will be opportunity to gain a thorough understanding of the company products and the Supply Chain. This will involve gaining knowledge of Suppliers, Products, and Global Operational activity. 

You will be proactive and driven to support the business units to generate growth through your pragmatic and imaginative approach to their Procurement and Supply Chain activity. The Buyer – Manufacturing position reports directly into the Purchasing Manager, operating within a team covering all procurement processes for the organisation. 

As part of a small team, the business requires an experienced Buyer - Manufacturing to bring professionalism and critical thinking to the Purchasing Department. A critical part of the company growth strategy will be focused on the ability of the department to evolve the existing supply chain and remain agile.

The right candidate is expected to be confident in buying for all areas but will specifically need to be familiar and confident with manufacturing procurement. 

You will be expected to work with many stakeholders including Production, Stores, Engineering and Project Management to achieve the best business outcomes.

Buyer – Manufacturing Candidate Requirements 

  • Proven experience of a fast-paced manufacturing procurement, including a familiarisation of working with BoMs and ability to interpret technical drawings.
  • Ability to work, tactically and operationally, with commercial and financial acumen, including sound analytical skills and attention to detail.
  • Proven negotiation skills, contract management and the ability to forge relationships across all levels of the business. You will also have a proven track record of being accountable across a variety of roles within Procurement.
  • High work ethic with strong focus on excellent customer service.
  • Good presentation and communication skills, with a high level of Excel competency. 
  • Able to interpret technical / safety regulatory information.
  • Clean UK driving license require with a willingness to travel (not too frequently). 
  • A strong culture fit – with a bias for action, accountability and teamwork.
  • Unphased by working with a lack of information / ambiguity.

Buyer – Manufacturing Key Responsibilities

  • Manage spend on various categories across multiple manufacturing sites taking a sustainable supplier centric approach.
  • Negotiate stock holding agreements or other methods to enable smooth materials flow.
  • Identify and mitigate risks in the supply chain to maximise customer order delivery success.
  • Effective communication of any parts availability risk ensuring that all options to resolve any availability concern is fully explored and appropriate action taken.
  • Purchase Order placement for both system driven manufacturing materials and requisitioned parts.
  • Identify and implement process improvements in conjunction with cross-functional project teams.
  • Supplier development to support achievement of KPIs.
  • Manage vendor performance including involvement with supplier audits.
  • Identify potential new suppliers and negotiate best terms from all suppliers.
  • Interaction with stakeholders at all levels both internally and externally.
  • Involvement with NPD, NPI and engineering change activity and effective co-ordination of suppliers and stock requirements
     
 

CNC TURNER

We are offering a role for a CNC Turner to join our precision engineering team.

We blend heritage craftsmanship with forward thinking processes – and as our CNC Turner, you will be proficient in programming, setting and operating CNC Turning machines.

Established for many many years, offering a range of different manufacturing processes, providing top quality products into a wide variety of different manufacturing industry sectors.

We are an Award-winning business, renowned for our luxury products

Commutable from Birmingham, Wolverhampton, Walsall, Dudley, Norton Canes, Aldridge, Stourbridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield and Tyseley

KEY BENEFITS

  • Salary: Up to £31,000 - £32,500  Dependant on experience
  • Plenty of free parking on site
  • Exquisite working environment
  • Lunchtime Friday finish
  • Recent investment
  • Long established and stable business
  • Top quality products
  • Charity events
  • Friendly, supportive team

RESPONSIBILITIES for CNC TURNER

  • Program, set, and operate CNC turning machines (Mazatrol, Siemens, G-code)
  • Read and interpret engineering drawings accurately
  • Competent with all aspects of setting tools and understanding cutting speeds, feeds, boring, drilling and threading
  • Machine components to tight tolerances
  • Perform tooling setups with a strong understanding of speeds and feeds
  • Use precision measuring equipment (verniers, micrometers, bore gauges, etc.)

REQUIREMENTS for CNC TURNER

  • Significant experience in CNC Setting, Operating programming
  • Sound knowledge of machining principles and best practices
  • Proficient in the use of inspection and measurement equipment
  • Experience of measuring / inspection equipment, including verniers, bore gauges and micrometers
  • CAD/CAM knowledge is an advantage
  • Positive, proactive mindset with a commitment to continuous improvement
  • Ability to manage workload and prioritise effectively

WHY JOIN US?

We don’t just design — we create heirloom-quality products that define luxury interiors. Join a company where innovation is rooted in tradition, and your technical skills will help shape exceptional outcomes every day.

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

 

Company Overview

This is a new and exciting career opportunity with a dynamic engineering company with over 30 years of combined team experience. They specialise in bespoke machinery design & build, automation, robotics, end-of-line testing, reverse engineering, and low-volume manufacturing (RIM moulding, 3D printing, metal fabrication, vacuum forming).

Graduate Mechanical Design Engineer Role Overview

With full support of the team, the Graduate Mechanical Design Engineer will focus on mechanical design efforts from concept to completion—creating CAD models using Fusion 360 and fully detailed drawings, working with cross-functional teams (electrical, fabrication, control systems), and supporting project delivery across automation and bespoke machinery sectors.

This is a fantastic opportunity for career development in a growing SME environment.

Salary and Working Hours 

  • £28,000, rising to £32,000 after 6 months
  • Monday to Thursday 9am – 3:00pm, with a 12pm finish on Fridays (with flexibility)

Commutable From: Solihull, Northfield, Redditch, Warwick, Evesham

Graduate Mechanical Design Engineer Candidate Requirements

  • BEng/MEng in Mechanical Engineering or similar.
  • Proven Fusion 360 CAD skills.
  • Any fabrication, tolerancing, and material selection experience would be useful.
  • Knowledge of manufacturing processes: CNC machining, folding, welding.
  • Excellent teamwork and communication skills.
  • Problem-solving mindset with attention to detail.
  • Must have permanent UK Right to Work

Graduate Mechanical Design Engineer Key Responsibilities 

  • The Graduate Mechanical Design Engineer will develop mechanical concepts, 3D models, and detailed drawings using Fusion 360.
  • Generate fabrication and assembly drawings for machined/fabricated parts.
  • Collaborate with electrical, software, and production teams to ensure seamless integration.
  • Create designs aligned with customer and project requirements, safety standards.
  • Design reviews and support prototypes and testing.
  • Liaise with suppliers/vendors for component specification and selection.
  • Identify and resolve design/manufacturing issues.
  • Support reverse-engineering projects using 3D scanning and CAD.
  • Stay abreast of mechanical and automation industry trends.
 

A fantastic opportunity for a maintenance engineer to join a global manufacturing company based near Stourport. My client is a multi-national UK firm supplying to stores across the UK and Europe.   

My client is looking for looking for a maintenance engineer to join their night shift, who will be responsible for the maintenance and repair of all production equipment, keeping down-time to a minimum. 

Maintenance Engineer Role Benefits:

  • Salary £55,305
  • 25 Days + BH 
  • Company pension with Scottish Widows. 
  • Free eyecare. 
  • Death in service. 
  • Critical illness cover. 
  • Big retailer discounts. 
  • Holiday purchase scheme. 
  • Volunteering days. 

Maintenance Engineer Duties include:

  • Monday – Friday (22:00 – 06:00) 
  • Ensure all machines are running at all times.
  • Diagnose and repair machine faults.
  • Respond to breakdowns. 
  • Carryout TPM and PPM work. 
  • Open communication with shift leaders. 
  • Reduce downtime and increase efficiency.

 
Maintenance Engineer Requirements include: 

  • Recognised electrical qualifications. 
  • PLC fault finding (Advantageous).  
  • Hydraulics and Pneumatics experience. 
  • Ability to read circuit diagrams.
  • Experience with conveyors. 
  • Single and Three phase power supplies. 
  • AC and DC Drives. 


An overall brilliant opportunity to join a very well-established company in the Kidderminster area. If this sounds like the ideal opportunity for you, please apply to find out more details.  

This Maintenance Engineer position is commutable from:  Kidderminster, Droitwich Spa, Worcester, Bromsgrove, Stourport, Redditch and surrounding areas.