Manufacturing & Production

The Company

This is a fantastic opportunity for an experienced Continuous Improvement Engineer to join an established, world renown iconic British manufacturer, a trusted name in quality, innovation, and tradition. 

As an employer, it blends deep-rooted values with forward-thinking design and engineering — offering a workplace where craftsmanship, creativity, and pride in product truly matter. 

Employees become part of a legacy that continues to shape the industry. For those who want to work with purpose, in a business respected worldwide for its authenticity and excellence, this is more than a job — it’s a place to grow, contribute, and be proud of what you help build.

Continuous Improvement Engineer Salary, Hours and Benefits

• £43,000 dependant on experience
• 25 days holiday + bank holidays
• Life Assurance & company sick pay
• Company discounts
• Supportive and collaborative culture
• Opportunities for development

Commutable From: Coventry, Warwick, Stratford upon Avon, Redditch, Daventry, Rugby

Role Function 

The Continuous Improvement Engineer will play a key part in improving and maintaining the company manufacturing processes, making them safer, more efficient, and consistent. Whether it’s rolling out new systems, supporting product launches, or driving continuous improvement, you’ll be the go-to person for process excellence.

Candidate Requirements

• Proven experience in a Continuous Improvement Engineer role or similar
• Experience within a pressing, sheet metal or fabrication environment would be advantageous
• Engineering degree or equivalent experience
• Can-do attitude, flexibility and adaptability
• Solid understanding of Lean tools and ISO 9001 quality standards
• Confident using CAD and reading technical drawings
• IT proficiency
• Strong planning, problem solving and communication skills
• Self-motivated, organised, driven and capable of managing multiple projects

Responsibilities

• The Continuous Improvement Engineer will maintain and improve safe, efficient production processes
• Spot and reduce workplace risks, supporting a culture of H&S
• Lead and support improvement projects to minimise waste, boost output and improve delivery performance
• Use lean tools to solve problems and increase efficiency
• Create new layouts, workflows and standard operating procedures (SOPs)
• Support and evaluate process and design changes
• Help bring new products into production
• Improve quality control and process consistency
• Work collaboratively with cross-functional teams

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

• Salary: Up to £25,000 - £27,000 Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

• Respond to customer queries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and orders
• Resolve customer complaints with empathy and efficiency
• Process orders, returns, and refunds
• Work collaboratively with internal teams to solve customer issues
• Maintain up-to-date product knowledge to provide informed support
• Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

• Previous experience in a customer service or call centre role preferred
• Strong verbal and written communication skills
• Excellent IT skills, with Outlook and excel
• A calm, patient, and friendly demeanour
• Proactive problem solver with a positive attitude
• Able to multitask and work well under pressure
• Tech-savvy and comfortable learning new systems
• A team player who thrives in a fast-paced environment

TOOLMAKER - NIGHTS

We are offering a role for a TOOLMAKER – NIGHTS  in the Birmingham area.

We blend heritage craftsmanship with forward thinking processes – and as our Toolmaker, this role is key in helping us deliver excellence at every stage of production.

Established for many many years, this role is an interesting and varied Toolmaker role, with superb long-term prospects genuinely available

Commutable from Birmingham, Solihull, Handsworth, Solihull, Sutton Coldfield, Minworth, Halesowen, Moseley,  Redditch, Hollywood and Tyseley

KEY BENEFITS

• Salary: Up to £38,000 - £45,000 Dependant on experience
• Plenty of free parking on site
• Paid Overtime
• Early Friday finish
• Healthcare
• Discounted gym membership
• Genuine long-term prospects
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for TOOLMAKER

• Manufacture, maintain, and repair a variety of press  tooling, jigs, and fixtures
• Read and interpret complex technical drawings and specifications
• Perform inspections and testing to ensure tools meet strict quality standards
• Diagnose and resolve tooling issues swiftly and effectively
• Hapy to work Nights

REQUIREMENTS for TOOLMAKER

• Proven experience as a Toolmaker in a precision engineering or manufacturing setting
• Skilled in both Single Operation and Progression tooling
• To have the ability to read engineering drawings and using hand tools and general Toolroom equipment
• Detail-oriented with excellent troubleshooting and problem-solving abilities
• Self-motivated and able to work both independently and within a collaborative team
   

Electro Plating Technician Required

Are you an Electro Plating Technician who is looking to step up their career to Technician level, this could be just the job for you! This is a unique working environment, with lots of new investment going into this facility.

Producing components for a variety of different industry sectors, this lends a huge amount of stability to this business.

Working Days, with always a lunchtime finish on Fridays, this is a great opportunity for an experienced Electro Plater, to join a friendly, supportive team.  You may either experienced with Electroplating, or Nitriding will also be considered.

You will be reporting to the Production Manager and you will be given responsibility for the operation of the Tin Plating Line process. Ensuring full compliance with Health and Safety, with strong attention to detail, this is a super opportunity.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley.

Key Benefits for Electro Plating Technician

• Salary: £29,500
• Days
• Early Friday finish
• Lunchtime finish on Fridays
• Superb on-site canteen facilities and Family Days
• Life assurance
• 25 days of holiday
• Healthcare coverage
• Pristine and modern working environment
• Market leader with more continued growth predicted

Responsibilities of Electro Plating Technician

• Responsibility for operating of the Tin Plating Line process
• Ensure the process produces the highest quality product
• Trouble shoot new plating techniques and drive process performance improvements
• Analyse of production data and engineering runs
• Optimise the plating process
• Quality checks by use of Xray machines, Pero washing
• Operating and programming furnaces
• 5S
• Loading and unloading furnaces
• Establish process controls
• Cost and scrap reduction

Requirements for Electro Plating Technician

• Experience of electroplating in a production environment
• Nitriding experience readily consdidered
• Previous experience of setting  up and sustaining electrochemistry equipment
• Experience  of trouble shoot new plating techniques and driving process performance improvements
• Handson knowledge of chemical development and electrochemical processes
• FLT licence – Counter Balance would be beneficial
• Previous experience of measuring equipment and chemicals
• IT Literate
• This would suit someone who enjoys being part of a team, with strong communication skills

Environmental Officer Required

The role of an Environmental Officer is crucial in maintaining and improving these standards within the manufacturing organization. As the Environmental Officer, you will be responsible for overseeing and implementing various processes, protocols, with a strong emphasis on Environmental management systems.

In a dynamic and innovative manufacturing environment, there may be unique challenges and opportunities for continuous improvement. The Environmental Officer would be involved in identifying potential risks, analysing incidents, conducting audits, and implementing corrective actions to enhance safety measures and maintain quality standards.

We take pride in being a one-of-a-kind manufacturing organisation, pushing boundaries in innovation and producing cutting-edge products that make a difference in people's lives. As we continue to expand and grow, we are seeking a dedicated and experienced Environmental Officer to play a crucial role in maintaining our commitment to excellence.

Benefits

• £38,000 - £40,000
• Opportunities for career growth and professional development within a forward-thinking organization.
• A supportive and collaborative work environment that values your ideas and contributions.
• Comprehensive health and wellness benefits package.
• Modern and well-equipped facilities, fostering a conducive work environment.
• Be part of a team that creates groundbreaking products that impact lives positively
• Flexi-working hours
• Recent large investment
• Vast customer base
• Very friendly organisation
• Really nice staff canteen!

Duties of Environmental Officer

• Develop, implement, and maintain our Environmental management systems to uphold compliance with industry regulations and standards.
• Conduct regular audits and inspections to identify potential hazards, risks, and non-conformities, and proactively develop corrective action plans.
• Collaborate with cross-functional teams to promote a strong safety culture, ensuring all employees are well-trained and equipped to work safely.
• Implementation and Maintenance of ISO 14001 and BS:OHSAS 45001- Occupational Heath, Safety Management System
• Analyse and evaluate incidents and accidents
• Drive initiatives to reduce waste, energy consumption, and environmental impact, championing sustainability efforts 
• Liaise with regulatory bodies and external stakeholders 

Requirements for Environmental Officer

• Experience in an Environmental role, preferably within a manufacturing or industrial setting.
• Or a HSE professional, looking to take on the Environmental duties
• Knowledge of QHSE regulations, standards, and best practices.
• Strong analytical skills and the ability to gather, interpret, and present data effectively.
• Enthusiasm for innovation and a continuous improvement mindset

Electro Plater Required

Are you an Electro Plater, looking for a really pleasant working environment to be part of? This is a unique working environment, with lots of new investment going into this facility.
Producing components for a variety of different industry sectors, this lends a huge amount of stability to this business.

Working Days, with always a lunchtime finish on Fridays, this is a great opportunity for an experienced Electro Plater, to join a friendly, supportive team.  You may either experienced with Electroplating, or Nitriding will also be considered.

You will be reporting in the Production Manager and you will be given responsibility for the operation of the Tin Plating Line process. Ensuring full compliance with Health and Safety, with strong attention to detail, this is a super opportunity.

Our location is conveniently commutable from Sutton Coldfield, Birmingham, Oldbury, Walsall, Solihull, Aston, Solihull, Chelmsley Woods, Coventry, Atherstone, Lichfield, Minworth, Castle Vale and Yardley

Key Benefits for Electro Plater

• Salary: £29,000 - £34,000
• Double Day shifts
• Early Friday finish
• Lunchtime finish on Fridays
• Company contributory pension
• Family Days
• Superb on-site canteen facilities
• Life assurance
• 25 days of holiday
• Healthcare coverage
• Pristine and modern working environment
• Market leader with more continued growth predicted

Responsibilities of Electro Plater

• Responsibility for operating of the Tin Plating Line process
• Health and Safety compliance
• Ensure the process produces the highest quality product
• Analyse of production data and engineering runs
• Optimise the plating process
• Quality checks by use of Xray machines, Pero washing
• Operating and programming furnaces
• 5S
• Loading and unloading furnaces
• Establish process controls
• Cost and scrap reduction

Requirements for Electro Plater

• Experience of electroplating in a production environment
• Nitriding experience readily consdidered
• Previous experience of setting  up and sustaining electrochemistry equipment
• Knowledge of metrology methos
• Handson knowledge of chemical development and electrochemical processes
• FLT licence – Counter Balance would be beneficial
• Previous experience of measuring equipment and chemicals
• IT Literate
• This would suit someone who enjoys being part of a team, with strong communication skills
• A positive “can-do” attitude