Manufacturing & Production

The Company

This is a fantastic opportunity for an experienced Continuous Improvement Engineer to join an established, world renown iconic British manufacturer, a trusted name in quality, innovation, and tradition. 

As an employer, it blends deep-rooted values with forward-thinking design and engineering — offering a workplace where craftsmanship, creativity, and pride in product truly matter. 

Employees become part of a legacy that continues to shape the industry. For those who want to work with purpose, in a business respected worldwide for its authenticity and excellence, this is more than a job — it’s a place to grow, contribute, and be proud of what you help build.

Continuous Improvement Engineer Salary, Hours and Benefits

• £43,000 dependant on experience
• 25 days holiday + bank holidays
• Life Assurance & company sick pay
• Company discounts
• Supportive and collaborative culture
• Opportunities for development

Commutable From: Coventry, Warwick, Stratford upon Avon, Redditch, Daventry, Rugby

Role Function 

The Continuous Improvement Engineer will play a key part in improving and maintaining the company manufacturing processes, making them safer, more efficient, and consistent. Whether it’s rolling out new systems, supporting product launches, or driving continuous improvement, you’ll be the go-to person for process excellence.

Candidate Requirements

• Proven experience in a Continuous Improvement Engineer role or similar
• Experience within a pressing, sheet metal or fabrication environment would be advantageous
• Engineering degree or equivalent experience
• Can-do attitude, flexibility and adaptability
• Solid understanding of Lean tools and ISO 9001 quality standards
• Confident using CAD and reading technical drawings
• IT proficiency
• Strong planning, problem solving and communication skills
• Self-motivated, organised, driven and capable of managing multiple projects

Responsibilities

• The Continuous Improvement Engineer will maintain and improve safe, efficient production processes
• Spot and reduce workplace risks, supporting a culture of H&S
• Lead and support improvement projects to minimise waste, boost output and improve delivery performance
• Use lean tools to solve problems and increase efficiency
• Create new layouts, workflows and standard operating procedures (SOPs)
• Support and evaluate process and design changes
• Help bring new products into production
• Improve quality control and process consistency
• Work collaboratively with cross-functional teams

We’re working with a market-leading manufacturer and supply chain partner specializing in reusable plastic container systems — a growing segment at the heart of sustainable logistics and circular economy initiatives.

The company operates across the UK and international markets, supplying reusable packaging solutions to some of the world’s most recognizable retailers and food producers. It combines innovative product design with a strong operational footprint and a commitment to reducing single-use packaging waste.

Toolmaker Hours, Pay and Benefits

• Salary £40,000 (including shift allowance)
• Working hours. There are two options: 10:00am – 6:00pm Monday to Friday or 2:00pm -10:00pm Monday to Friday
• 25 days holiday, plus statutory
• Sick pay based on length of service, up to 24 weeks

Toolmaker Role Purpose 

The Toolmaker will repair and service the moulding machine tools, and related equipment, in a timely and efficient manner.

Commutable From: Leicester, Corby, Peterborough, and Grantham. 

Candidate Requirements

• Time served toolmaker – for insurance purposes, Apprenticeship / Qualifications have to be from the UK
• Proven Injection Mould / Plastics experience. 
• Electrical experience is an advantage but not a necessity.
• Experienced in the operation of toolmaking equipment, eg grinders, lathes, machining.
• CNC Machining centre experience an advantage.
• A base understanding on pneumatics and hydraulics.
• Ability to understand technical drawings.
• Computer literate.

Toolmaker Key Responsibilities

• Build, repair and maintain tooling
• Work to fine tolerances
• Prove tooling and troubleshoot until running acceptably - target to enable the tools to run "right first-time" in a production environment
• Able to understand technical drawings
• Liaise with operational staff to understand tooling related issues
• Maintenance of machinery on site
• General tool making tasks
• To be flexible in a “breakdown” scenario

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

• Salary: Up to £25,000 - £27,000 Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

• Respond to customer queries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and orders
• Resolve customer complaints with empathy and efficiency
• Process orders, returns, and refunds
• Work collaboratively with internal teams to solve customer issues
• Maintain up-to-date product knowledge to provide informed support
• Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

• Previous experience in a customer service or call centre role preferred
• Strong verbal and written communication skills
• Excellent IT skills, with Outlook and excel
• A calm, patient, and friendly demeanour
• Proactive problem solver with a positive attitude
• Able to multitask and work well under pressure
• Tech-savvy and comfortable learning new systems
• A team player who thrives in a fast-paced environment

TOOLMAKER - NIGHTS

We are offering a role for a TOOLMAKER – NIGHTS  in the Birmingham area.

We blend heritage craftsmanship with forward thinking processes – and as our Toolmaker, this role is key in helping us deliver excellence at every stage of production.

Established for many many years, this role is an interesting and varied Toolmaker role, with superb long-term prospects genuinely available

Commutable from Birmingham, Solihull, Handsworth, Solihull, Sutton Coldfield, Minworth, Halesowen, Moseley,  Redditch, Hollywood and Tyseley

KEY BENEFITS

• Salary: Up to £38,000 - £45,000 Dependant on experience
• Plenty of free parking on site
• Paid Overtime
• Early Friday finish
• Healthcare
• Discounted gym membership
• Genuine long-term prospects
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for TOOLMAKER

• Manufacture, maintain, and repair a variety of press  tooling, jigs, and fixtures
• Read and interpret complex technical drawings and specifications
• Perform inspections and testing to ensure tools meet strict quality standards
• Diagnose and resolve tooling issues swiftly and effectively
• Hapy to work Nights

REQUIREMENTS for TOOLMAKER

• Proven experience as a Toolmaker in a precision engineering or manufacturing setting
• Skilled in both Single Operation and Progression tooling
• To have the ability to read engineering drawings and using hand tools and general Toolroom equipment
• Detail-oriented with excellent troubleshooting and problem-solving abilities
• Self-motivated and able to work both independently and within a collaborative team
   

SENIOR QUALITY ENGINEER

We are offering an exceptional opportunity for a SENIOR QUALITY ENGINEER

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation.  We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

We are the market leader and committed to delivering high-quality products and services to our customers. We are looking for a motivated and detail-oriented Senior Quality Engineer to join our team. This role will oversee Supplier Quality Assurance (SQA), Production Quality, and Metrology functions, ensuring adherence to quality standards while driving continuous improvements

Commutable from Birmingham, Coventry, Henley-in-Arden, Redditch, Studley, Stratford-upon-Avon, Solihull, Tamworth, Sutton Coldfield, Atherstone and Curdworth 

KEY BENEFITS

• Salary: £50,000 - £55,000
• Free parking on site
• Employee discount (reward gateway)
• Yearly incentive bonus paid out in December 
• Long service award after 4 years of service 
• Access to BEN (charity for automotive workers)
• Flexible start & finish times
• Death in service (once passed probationary period)
• 25 Days Holiday (Bank Holidays on top), increasing to 26 days after 1 calendar year, then increasing to 28 after 5 years
• Highly prestigious brand, products and customers
• Pristine and modern working environment
• Market leader with more continued growth predicted

RESPONSIBILITIES

As Senior Quality Engineer, you will play a critical role in managing quality processes, leading a team of professionals, and driving improvements in product quality and efficiency. This role requires a strong leader with experience in quality assurance, problem-solving methodologies, and effective communication across teams and with customers.

Key Responsibilities:

• Manage and guide employees within the SQA and Production Quality teams, ensuring effective collaboration and alignment with organizational goals.
• Quality Standards Development: Define and implement local Business Unit (BU) quality standards, including work instructions, limit sample lists, and inspection plans, in coordination with BU Production Quality.:
• Conduct weekly quality improvement meetings to review product quality metrics, scrap rates, and error analyses.
• Drive the Continuous Improvement Process (CIP) and corrective action implementation to reduce scrap and improve quality outcomes.
• Lead and coordinate the 8D problem-solving process for quality complaints.
• Generate and present 8D reports, ensuring thorough root cause analysis and effective corrective actions.
• Attend daily Production Quality meetings and monthly Team Leader meetings with senior management to report KPIs.

REQUIREMENTS

• Significant Senior Quality Engineering experience
• Proficiency in Quality standards and methodologies (8D, FMEA, Control Plans and PPAP’s) 
• Familiarity with metrology and techniques
• Strong leadership qualities
• Experience with Supplier visits
• Excellent analysis, attention to detail 
• To have the ability to coordinate 
• All manufacturing backgrounds are considered 
• Customer facing with superb communication skills

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

TOOLMAKER

We are offering an exceptional opportunity for a TOOLMAKER.

This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments. We are very much at the forefront of brand -new technology.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

We will be moving to Worcester towards the end of the year.

ONLY RELEVANT TOOLMAKING  EXPERIENCE WILL BE CONSIDERED, MUST HAVE THE RIGHT TO WORK IN THE UK

Commutable from Birmingham, Halesowen, Stourbridge, Worcester, Bromsgrove, Kidderminster, Harbourne, Moseley, Droitwich, Redditch and Ledbury.

KEY BENEFITS

• Salary: £37,000
• Free parking on site
• DAY position
• Overtime Paid
• Early Friday finish
• Large, stable well -established business
• Super long- term prospects
• Friendly supportive team

RESPONSIBILITIES

• Cleaning & Degreasing –
• Precision Assembly & Dismantling – Regrind parts, replace tooling punches & dies, and restore tools to full functionality.
• Using conventional tool room equipment (surface grinders, millers, drilling machines, lathes).
• Preventative Die Maintenance 
• Adjustments & Repairs 
• Assisting press shop setters to keep tools in production and avoid unnecessary downtime.
• Breakdown Support 
• Ensure modifications are properly recorded for long-term reliability
• Working Days

REQUIREMENTS

• Apprentice trained ideally
• Experience of Toolmaking
• Crane and Forklift truck licence is required, but training can be provided if not
• Happy to work days