MAINTENANCE ENGINEER

Company Overview

This is a new and exciting career opportunity with a dynamic engineering company with over 30 years of combined team experience. They specialise in bespoke machinery design & build, automation, robotics, end-of-line testing, reverse engineering, and low-volume manufacturing (RIM moulding, 3D printing, metal fabrication, vacuum forming).

Graduate Mechanical Design Engineer Role Overview

With full support of the team, the Graduate Mechanical Design Engineer will focus on mechanical design efforts from concept to completion—creating CAD models using Fusion 360 and fully detailed drawings, working with cross-functional teams (electrical, fabrication, control systems), and supporting project delivery across automation and bespoke machinery sectors.

This is a fantastic opportunity for career development in a growing SME environment.

Salary and Working Hours 

• £28,000, rising to £32,000 after 6 months
• Monday to Thursday 9am – 3:00pm, with a 12pm finish on Fridays (with flexibility)

Commutable From: Solihull, Northfield, Redditch, Warwick, Evesham

Graduate Mechanical Design Engineer Candidate Requirements

• BEng/MEng in Mechanical Engineering or similar.
• Proven Fusion 360 CAD skills.
• Any fabrication, tolerancing, and material selection experience would be useful.
• Knowledge of manufacturing processes: CNC machining, folding, welding.
• Excellent teamwork and communication skills.
• Problem-solving mindset with attention to detail.
• Must have permanent UK Right to Work

Graduate Mechanical Design Engineer Key Responsibilities 

• The Graduate Mechanical Design Engineer will develop mechanical concepts, 3D models, and detailed drawings using Fusion 360.
• Generate fabrication and assembly drawings for machined/fabricated parts.
• Collaborate with electrical, software, and production teams to ensure seamless integration.
• Create designs aligned with customer and project requirements, safety standards.
• Design reviews and support prototypes and testing.
• Liaise with suppliers/vendors for component specification and selection.
• Identify and resolve design/manufacturing issues.
• Support reverse-engineering projects using 3D scanning and CAD.
• Stay abreast of mechanical and automation industry trends.

QUALITY ENGINEER

We are seeking a Quality Engineer to support our internal quality systems, drive continuous improvement, and strengthen our supply chain quality performance. The successful candidate will collaborate across departments to resolve internal and external quality issues, ensure ISO compliance, and assist in new product introduction (NPI) activities.

We are a manufacturing organization based in the heart of Birmingham, with great transport links to the rest of the UK.

We are a stable busy business, and if you are a Quality Engineer who is looking for a pleasant working environment that can offer consistency and stability, then look no further!  

Commutable from Birmingham, Walsall, Dudley, Aldridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield, Minworth, Aston and Tyseley

KEY BENEFITS

• Salary: Up to £37,000 - £40,000
• Plenty of free parking on site
• Lunchtime Friday finish
• Very friendly supportive team
• Long term career stability and prospects

RESPONSIBILITIES for QUALITY ENGINEER

• Work closely with manufacturing and engineering teams to identify and eliminate sources of variation and improve processes.
• Contribute to maintaining ISO 9001 compliance, including participation in internal and external audit activities.
• Assist with the introduction of new tooling and manufacturing processes, including SPC and capability studies, during NPI projects.
• Conduct supplier development activities, including communicating quality requirements and offering technical support.
• Perform on-site supplier and customer visits as required to resolve quality issues and build relationships.
• Lead or support the resolution of customer concerns, ensuring effective implementation of corrective actions.
• Analyse problems using structured problem-solving techniques such as 8D and Six Sigma methodologies.
• Drive reduction in customer complaints, internal process variation, and external PPM.
• Perform process and compliance audits in line with internal and ISO standards.
• Support and develop departmental KPIs aligned with business-level objectives.
• Contribute to improving poka-yoke systems and error-proofing initiatives.
• Support environmental management systems (ISO 14001 experience desirable

REQUIREMENTS for QUALITY ENGINEER

• Proven experience in a Quality Engineering role within a manufacturing environment.
• Strong working knowledge of ISO 9001 (ISO 14001 desirable).
• Demonstrated experience in root cause analysis, corrective action systems, and continuous improvement tools.
• Experience with 8D problem-solving methodology and Six Sigma tools.
• Understanding of Statistical Process Control (SPC) and capability studies.
• Ability to read and interpret technical drawings and specifications.
• Excellent communication skills, with the ability to engage with suppliers, customers, and cross-functional teams.
• Full UK driving license required for supplier/customer site visits

Why Join Us?

We are a solid, stable busy manufacturing business in the heart of Birmingham, we are a thriving organisation with a team of motivated and committed people on board.  You would be joining a friendly, well-established business where you will be guaranteed to enjoy every day at work.  

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

• Salary: Up to £25,000 - £27,000 Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

• Respond to customer queries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and orders
• Resolve customer complaints with empathy and efficiency
• Process orders, returns, and refunds
• Work collaboratively with internal teams to solve customer issues
• Maintain up-to-date product knowledge to provide informed support
• Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

• Previous experience in a customer service or call centre role preferred
• Strong verbal and written communication skills
• Excellent IT skills, with Outlook and excel
• A calm, patient, and friendly demeanour
• Proactive problem solver with a positive attitude
• Able to multitask and work well under pressure
• Tech-savvy and comfortable learning new systems
• A team player who thrives in a fast-paced environment