CUSTOMER ADVISOR - PLANNING

This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Planning Coordinator Pay, Hours and Benefits

• £25,000 - £26,000 (possibly negotiable)
• 37.5 hours per week, Monday – Friday, 9:00am – 5:00pm
• 23 days holiday plus bank holidays
• Life insurance cover
• Employee Assistance Programme

The Planning Coordinator role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.

Planning Coordinator Role Overview

If you are looking for a job where you can genuinely go home at the end of the day saying that you’ve made a positive difference to someone’s life, then this is the role for you! This is a role with a family-owned business who are expanding in the UK and internationally. Customer Care / the Customer Experience is key to this role - you will have the opportunity to see customers through the whole process to a successful outcome.

Planning Coordinator Candidate Requirements

• A planning professional with excellent customer service and great organisational skills
• Self-management with a ‘can do’ attitude
• Excellent telephone manner
• A genuine passion for helping people
• Confidence using Microsoft Excel, Word, internet & email
• Accuracy and attention to detail
• Logical approach
• Able to work to agreed process & procedures to meet and excel customer expectations

Planning Coordinator Key Responsibilities

• Liaising with installation partners and customers to arrange installation of products
• Planning and organising installations using our business system
• Completing all documentation with the highest levels of accuracy and providing this to the relevant parties
• Dealing with queries relating to installation and finding solutions
• Dispatch and track products and update stakeholders of any issues
• Maximising opportunities for installations
• Ensuring all documentation is received following installations and actioned
   

Company

With a reputation built on precision, innovation, and long-term client partnerships, this UK-based organisation delivers tailored solutions that consistently exceed expectations. Founded over four decades ago, it has grown from a regional specialist into a nationally recognised force, respected for its technical expertise and ability to tackle complex challenges with confidence. Combining cutting-edge technology with in-house manufacturing and a strong commitment to sustainability, it supports some of the country’s most demanding construction environments. Its proven track record, deep-rooted knowledge, and collaborative approach have earned it a leading position in its field, trusted by major developers, contractors, and repeat clients across the UK.

Piling Design & Estimating Engineer Salary, Hours and Benefits

• Salary to be discussed at application stage
• 41.5 hours per week 
• Potential for hybrid working
• Company sick pay
• Bupa Dental Insurance
• Healthcare
• Christmas shutdown. 
• Life assurance, 4x annual salary

Commutable From: Birmingham, Coventry, Tamworth, Burton Trent, Derby, Nottingham, Leicester

Piling Design & Estimating Engineer Role Overview / Candidate Requirements

• The Piling Design & Estimating Engineer will hold a relevant engineering degree and MSc or bias towards Geology/Geotechnics preferred.
• This role is pivotal - it provides much diversity, providing support to the design & estimating elements of the piling, foundations and ground improvement techniques, ensuring compliance with the company management system and business strategy.
• The successful candidate will have significant design experience and be competent designing bearing piles, tension piles laterally loaded piles and retaining walls. Design includes both tender and contract design and site redesign as required. 
• Having a degree in Civil Engineering, Engineering Geology or another relevant subject will be the minimum required, with an MSc and Chartered Engineer status being preferable.
• The individual will assist in the management of incoming piling enquiries, including assessment of opportunities and allocation of tenders/designs and includes estimating, tendering and client interaction / negotiation to the point where orders are secured, and provide ongoing support throughout the life of a project if required.
• The person in this role will also act as a mentor to the junior members of the team and help with their training and development. There will be some work providing support dealing with site issues as and when these arise. This includes contract redesigns, rectification of design issues and liaising with external approving authorities and Engineers if required.

Piling Design & Estimating Engineer Key Responsibilities (but not limited to)

• The Piling Design & Estimating Engineer will assess suitability of incoming enquiries for tendering.
• Ensure that all estimates are prepared in line with Work Instruction Documents.
• Review the contract documents and determine the most appropriate technical and commercial piling solution.
• Undertake estimating activities, ensuring that estimates are delivered in such a manner that maximises the potential to obtain the order.
• Submit tenders by required tender dates and input / update Salesforce - Chase up submitted tenders.
• Prepare and submit formal design packages for live projects.
• Maintain design responsibility for piling changes that occur post order receipt.

This is a fantastic opportunity to join a leading business who are in a period of exciting growth. They are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Manufacturing Supervisor Pay, Hours and Benefits

• £36,000 - £40,000 
• 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
• 23 days holiday plus bank holidays
• Life insurance cover
• Employee Assistance Programme

The Manufacturing Supervisor role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.

Role Overview

The Manufacturing Supervisor will be responsible for managing the Fabrication, Welding, Machine shop and Paint shop teams to ensure the efficient manufacturing of quality products, playing a crucial role in driving performance improvements and ensuring targets are met. Championing continuous improvement in all activities and areas of responsibilities.

Manufacturing Supervisor Candidate Requirements

• A minimum of HND in Engineering (ideally)
• 4+ years of relevant manufacturing experience
• Experience in a technical manufacturing environment
• IOSH/NEBOSH Certificate
• Strong leadership skills with the ability to motivate and train teams
• Ability to prioritize tasks and meet targets
• Excellent communication and problem-solving skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Strong understanding of ISO 9001
• Knowledge of 5S an Lean manufacturing principles
• Driving License

Manufacturing Supervisor Key Responsibilities (but not limited to)

• Oversee daily operations to ensure production targets and quality standards are met.
• Lead, motivate, and manage a team of production employees to ensure efficient and high-quality manufacturing processes.
• Monitor production performance and identify opportunities for process improvements.
• Ensure compliance with health, safety and environmental standards at all times.
• Ensure all products meet quality standards and compliance requirements
• Train and develop team members to enhance skills and efficiency
• Coordinate with other departments (quality control, maintenance, etc.) to ensure smooth operations.
• Conduct regular team meetings to discuss performance, safety updates, and key objectives.
• Monitor production processes and implement continuous improvement initiatives
• Address any operational issues promptly and work towards effective resolutions.
• Ensure that production targets are met on time, while maintaining high standards of quality and safety.
• Support and drive lean manufacturing initiatives and continuous improvement projects.