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IT TECHNICIAN

Job Description

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Pay, Hours and Benefits

  • £27,000 - £33,000 dependant on experience
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

The IT Frontline Service Technician role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


IT Frontline Service Technician Role Overview

This is an exciting time for the business as the continue with their business expansion and the successful candidate will have access to some of the latest technology and will be a key member of the team to help shape the direction of IT within the business.

They are looking for an IT Frontline Service Technician that has been doing a 1st/2nd line support role, and that has also had a bit of experience at 3rd line if possible. You will need to be able to triage incoming tickets/requests, diagnose and resolve the tickets as best you can, and escalate up to 3rd line where you are unable to resolve the issue directly, but you will also be taken through the 3rd line resolution with the infrastructure team in order to better develop overall knowledge.

The role currently reports to the Head of IT, you will work closely with the Infrastructure Team on a daily basis but will also be involved with the rest of the IT team on other projects.

Time will be given to the successful candidate to attend any required training courses, and they also have access to Udemy training, so you can attend any of the training courses available if you wish in order to extend your list of skills and experiences.

The business has 6 sites, but the role is based in Derbyshire, with the occasional travel to the other sites as and when required.


IT Frontline Service Technician Candidate Requirements (but not limited to)

  • Microsoft Office Suite
  • Basic networking experience: 
    • Understanding of common network devices: Firewalls, routers, switches, and access points
    • Cabling: Patching to switches and making cables
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc
  • Great people skills with people from diverse backgrounds and IT skills levels
  • Good written and verbal communication skills
  • Reliable and punctual
  • You will have a driving license and access to your own car
  • Candidates must have permanent UK Right to Work


IT Frontline Service Technician Key Responsibilities (but not limited to)

  • Basic end user training
  • Creation and upkeep of documentation in Confluence
  • User onboarding and offboard: 
    • Creating new users
    • Assigning rights to relevant software and files
    • Resetting passwords
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged/failed computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • To undertake project work as assigned by the IT Management Team
  • Liaise with 3rd party support
  • Stock management of IT equipment

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our IT vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing IT Recruitment Support since 1994

SIMILAR JOBS

 

As specialists in the field, the business has over 40 years’ experience and specialises in design and construction. As a business which is committed to investing and developing its people, all employees have the opportunity to grow within the company. If you have a long-term career goal, we can help you get there!

This is a superb opportunity for a Plant Fitter to join the team on a Morning shift 6am – 2.30pm Monday – Thursday and 6am – 1.30pm on a Friday. The successful candidate will be responsible for the manufacture, modification, maintenance, and repair, of a variety of equipment and ancillaries, ensuring that the fleet remains in prime working condition.

Benefits for the role of Plant Fitter: 

  • This role is weekly paid, annual salary of £37,000 
  • 39 hours a week, Monday to Friday.
  • 22 days holiday + 8 Bank holidays + 3 Day Christmas Shutdown 
  • Company Pension at 3% providing employee pays 4% weekly paid staff  
  • Overtime 
  • Life assurance 4x salary 
  • Long service recognition at 25 + 40 years 
  • Shutdown between Christmas & New Year (3 days)

Key Duties

  • As a Plant Fitter, your key responsibilities will include: 
  • Using appropriate processes and techniques, you will read and interpret engineering drawings to complete manufacture and modification as requested.
  • Experience and skill of fault-finding, maintenance and repair of heavy-duty construction plant and hydraulic systems would be ideal.
  • Use appropriate hand and power tools to complete tasks
  • Use appropriate processes and techniques to complete tasks
  • Read and interpret engineering drawings

Requirements of the Plant Fitter 

To excel in this role, you must meet the following criteria: 

  • You must hold a full UK driving licence and a Level 2 qualification in Plant Maintenance or equivalent.
  • This is a fitter role for the rigs not the factory, so previous experience is needed in heavy plant/ construction equipment. 
  • Although this role is not a mobile fitter role, they will be expected to go out to sites to attend breakdowns and general repairs, so need to have a driving licence. 
  • Experience with JCB’s and CAT
  • Welding and fabrication 

This role is commutable from Derby, Burton upon Trent, Swadlincote, Tamworth and Leicester. 
 

 

This is a fantastic opportunity for a dynamic and strategic Head of Operations to join a European leading business, where making a difference to people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Head of Operations, Salary, Hours and Benefits

  • £80,000 - £90,000+
  • Car allowance
  • Management Bonus Scheme
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Essential Requirements

  • Proven Head of Operations / Operations Director experience within Manufacturing.
  • Experience of working for a business circa 50 million+ turnover.
  • An Engineering background, someone who has risen through a business.
  • Very much hands-on, but also strategic.
  • A business qualification would be advantageous. 
  • Deep understanding of lean manufacturing, Six Sigma, and continuous improvement methodologies.
  • Commercially astute with experience in budgeting, forecasting, and cost control.
  • Experience with ERP/MRP systems.

Head of Operations Key Responsibilities

  • The Head of Operations will provide strong, strategic leadership across operational functions to drive high performance and collaboration.
  • Championing a proactive Health, Safety, Environmental and Quality culture.
  • Maintaining profitability during rapid business expansion.
  • Using data-driven KPIs and metrics to guide planning and decision-making.
  • Driving Lean Manufacturing and operational efficiency - championing a zero-defect mindset to improve overall quality standards.
  • Leading and developing the Engineering function.
  • Managing growth across international operations.
  • Implementing effective production workflows to boost productivity and minimise waste.
  • Taking ownership of the post-sales process to enhance cross-team collaboration and service delivery.
  • Identifying cost-saving initiatives without compromising quality - embedding a culture of continuous improvement across all teams.
 

Role Overview

An experienced Project Manager with proven structural steel / steel structures / structural engineering experience, is required to join a continually growing, reputable structural company who work on a multitude of projects, including: structural buildings & cladding, rail, construction, rail, MOD, utilities and nuclear.

The Project Manager will manage multiple complex projects to completion, leading projects through every stage of the project life cycle, from planning to delivery. If you thrive in a dynamic, fast-paced environment and have the ability to maintain focus under pressure, you may be exactly what we’re looking for.

As a Project Manager, you’ll be a key member of the team, responsible for establishing and maintaining a strong rapport
with clients, contractors, and other stakeholders. The ideal candidate will have excellent communication and time
management skills and strong attention to detail.

Salary £35,000 - £42,000 dependant on experience
Office based - Monday to Friday

Commutable From: Derby, Nottingham, Leicester, Burton upon Trent, Tamworth, Lichfield


Project Manager Candidate Requirements

  • Academic qualification in Project Management would be ideal, but isn’t essential
  • Proven experience across either structural steel, steel structures or structural engineering
  • Demonstrated expertise in project management through all phases of a project life cycle
  • Advanced negotiation and conflict resolution skills
  • Ability to work effectively under pressure and time constraints in a fast-paced, rapidly evolving environment
  • Excellent written and verbal communication skills
  • Advanced knowledge of project management best practices and methodologies and commitment to improving internal practices


Project Manager Key Responsibilities (but not limited to)

  • Involved in project planning sessions to set project goals and objectives, determine timelines, define tasks, and outline resources necessary to successfully complete the project
  • Select and manage a team from among internal and external sub-contractors
  • Monitor the progress of projects, including addressing issues that may arise and ensuring project deliverables are completed on time
  • Use an appropriate tracking tool to coordinate different elements of the project
  • Follow standard processes as defined by the Association for Project Management (APM) or Project Management Institute (PMI)
  • Manage relevant budgets ensure compliance with processes such as RFP generation and PO generation