Let us not forget the importance of our administrative support staff within an organisation. Secretaries, General Administrators and Office Managers are often the people that make the first impression of your organisation and play a vital part in the day to day operation of any business.

Good administrative staff who are reliable, accurate, conscientious, committed and who have great organisational skills can be as scarce as the most qualified industry specialist you have ever recruited. Proficient staff with the right attitude often become some of our most important and trusted employees.

We are committed to finding the right individuals that will make a difference to you whether you have a short term, temporary or full time requirement.

If you would like a confidential discussion surrounding strategic hiring for your organisation or your own career path we would be delighted to hear from you to determine how our services can assist you in finding the right solution so please call us on  0121 321 4000


This PA to MD role is a Full Time Contract Role - 4 - 6 months.  It offers: Accrued holiday and pension and Free Parking. You will be working for a global leader and be part of a fabulous, supportive team!

As the PA to MD - you will be working for a very well-established business who are Global and are a leader in their field!  They are a growing / expanding business who have an outstanding reputation for Excellence and Quality in their product and customer service.

As the PA to MD, your duties will include:

  • Diary Management
  • Making arrangements for meetings and Executive travel
  • Preparing documents for the MD for meetings in UK and Europe
  • Dealing with all correspondence for MD - via email
  • Type reports, memos, letters and other documents using word relevant computer software • Answer phone calls and direct calls to appropriate parties or take messages.
  • Taking minutes for meetings, typing and distributing
  • Maintain executive management calendars/diary, arrange meetings and appointments and send invitations/reminders, as appropriate
  • Other Administrative duties as required

I would be very keen to speak with you if you have:

  • Previous experience as a PA or EA to senior level management is essential
  • You must possess good business acumen
  • You must have Excellent communication skills
  • Strong Microsoft skills
  • Possess a good “business mind”

Benefits package for the PA to MD contract role:

  • Accrued Holiday
  • Accrued pension
  • Free Parking

To find out more about this fabulous opportunity, please send your CV ASAP.


This IT Administrator role offers an excellent basic salary and a huge list of benefits! 33 days holiday (incl Stats), Bonus Scheme, Pension, Shares in Group, but also offers a super opportunity – if you have experience in IT admin and looking to build a career with a supporting and outstanding organisation who really are going places!

As the IT Administrator - you will be working for one of the world’s leading design and manufacturing organisations with over 20 operations across the World!  They have been established for over 30 years and their exemplary reputation is respected and admired throughout the industry. 

As the IT Administrator, your duties will include:

  • You will be responsible for supporting the company’s IT network, servers and security systems – essential to ensure business continuity
  • You will be responsible for investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company’s IT systems and carrying out routine configuration and installation of IT solutions
  • You will be the first point of contact to help colleagues with any IT needs.  You will need your own knowledge to support others, incl setting up new users and managing back up, security and passwords.

I would be very excited to speak with you if you have / are:

  • Previous experience as an IT Administrator
  • Previous experience working in a role providing a high level of 1st line desktop & server support / Helpdesk (telephone support) experience
  • Strong knowledge of Microsoft based desktop operating system Windows 7/8/10
  • Experience with using and trouble shooting Outlook 2007 / 2010 within a network environment
  • Knowledge of Microsoft based server operating systems with emphasis on Windows Server 2008, 2012 & 2016
  • Strong communication skills are essential, the successful candidate will need to be approachable and able to interact with users of all skill levels
  • The candidate should have strong problem-solving skills
  • Good Analytical skills would be an advantage
  • The ability to exercise good time management and task prioritisation is essential

Benefits package for the IT Administrator includes:

  • 33 Days holiday per year (incl BH’s)
  • Pension scheme
  • Bonus Scheme – paid Quarterly
  • Shares in Group
  • Flexible working patterns
  • Free Parking

To find out more about this fabulous role, please send your CV ASAP.


An exciting opportunity exists for an experienced Executive Assistant to work for a global brand in its offices in Sutton Coldfield. The Executive Assistant will provide high-level administrative support to company executives by conducting research, preparing statistical reports, handling information requests and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings for executives.

Duties include:

  • Read and analyse incoming memos, submissions and reports to determine their significance and plan their distribution.
  • Maintain executive management calendars/diary, arrange meetings and appointments and send invitations/reminders, as appropriate
  • Type reports, memos, letters and other documents using word relevant computer software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Record, type and distribute meeting minutes.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Perform general office duties such as ordering supplies and maintaining records management database systems.
  • File and retrieve corporate documents, records and reports.
  • Open, sort and distribute incoming correspondence, including faxes and email.
  • Make travel arrangements for executives.
  • Monitor office supplies and facility costs
  • Manage office equipment/maintenance contracts for the local facility
  • Manage postage machine contracts for all facilities
  • Review all expense reports and submit to final approval
  • Plan events and meetings, as needed


  • Proven experience as an Executive Assistant
  • Ability to multi-task and prioritize daily workload and possess exemplary planning and time management skills
  • Possess strong organizational and communication skills
  • Technical Capacity (proficient in MS Office Suite including word, excel, Powerpoint etc. )
  • Full comprehension of office management systems and procedures
  • Ability to maintain composure under stressful situations
  • Ability to maintain confidential information in the strictest of confidence

Market leading company is looking for a 1st Line IT Support Technician to join their IT team in Sutton Coldfield.

Key responsibilities:

To work in a dynamic and fast-paced environment with an agile and flexible approach, providing 1st line contact technical support to customers and third party contractors, whilst ensuring high standards of customer service and accurate notes are intact. Contact will be via email, telephone and live chat and there is use of the internal ticketing system. Issues will need to be prioritised and dealt with quickly and appropriately with initiative.

Key skills required:

  • Proven software support experience or experience within a busy call centre environment.
  • The ability to work in a pressured environment dealing with challenging customers at times, taking on large amounts of information such as bespoke software, and multi-task with high workloads and moving targets.
  • The ability to troubleshoot, think laterally and question situations before escalating or delegating issues.
  • Be an excellent communicator (written and verbal), with a flexible working style and attention to detail, and the ability to work with initiative.
  • Excellent interpersonal skills with the ability to liaise effectively in a professional manner.
  • Flexible approach with excellent time management, planning and organisational skills.

This is a great opportunity to join an established organisation during an exciting period of development. The salary on offer for this position is £18,000-£19,000.