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QUALITY ENGINEER

We are offering a role for an experienced Quality Engineer within our World Class manufacturing Business, in order to maintain and improve product quality and enhance the existing systems

Are you passionate about quality systems and continuous improvement? 

We’re looking for a proactive and detail-driven professional to join our team as a Quality Engineer  In this critical role, you will drive the effectiveness of our IATF 16949 quality system and champion engineering excellence across our operations.

Commutable from Stone, Cheddleton, Leek, Biddulph, Stoke on Trent, Uttoxeter, Congleton, Sandbach, Nantwich and Market Drayton

KEY BENEFITS

• Salary: Up to £42,000 - £43,0000 Dependant on experience
• Plenty of free parking on site
• Lunchtime Friday finish
• 25 Days Holiday
• Super friendly, well supportive team

RESPONSIBILITIES for QUALITY ENGINEER

• Maintain the IATF 16949 Quality System, ensuring compliance across all relevant departments.
• Plan and conduct internal audits (IATF, quality, and process) and ensure timely implementation of corrective actions for any non-conformities.
• Lead quality involvement in the engineering change process, including participation in weekly meetings and ensuring APQP requirements are met.
• Coordinate annual product testing with accredited external laboratories, ensuring regulatory and internal standards are upheld.
• Manage internal and supplier non-conformances, including material segregation and documentation.
• Represent the Quality function in APQP activities for new projects
• Drive root cause analysis and corrective action (8D) for internal and external issues
• Control calibration processes for all measurement and inspection equipment 
• Monitor internal scrap trends 
• Manage supplier Certificates of Conformity (CoC) and maintain accurate records of all quality documentation.
• Collect and analyse quality data
• Maintain and update customer portals with relevant quality documentation, audit results, and project updates.

REQUIREMENTS FOR QUALITY ENGINEER

• Relevant Quality Engineer experience, you will have gained your experience from within a manufacturing / engineering background
• Proactive and detail-oriented, with a strong sense of ownership and a commitment to seeing tasks through to completion.
• Technically proficient, with strong IT skills including Microsoft Office 365 and working knowledge of web-based systems; experience with SAP quality modules is advantageous.
• Skilled in problem-solving tools such as 8D, 5 Whys, Fishbone (Ishikawa) analysis, etc.
• Working knowledge of Lean Manufacturing methodologies, including 5S, Standardised Work, Poka-Yoke, and Just-In-Time (JIT).
• Thorough understanding of ISO 9001 and IATF 16949 standards and their practical application in a manufacturing environment.
• Six Sigma training (Green Belt or higher) is desirable but not essential.
• Send your CV now!  OR call for more details

OCCUPATIONAL NURSE

We are offering a role for an experienced Occupational Mobile Clinic Nurse within our World Class manufacturing Business, in order to deliver high-quality, on-site occupational health services across all our locations.

In this role, you will play a key part in safeguarding the health and wellbeing of our employees by conducting medical assessments, supporting injury and illness management, and promoting a safe workplace environment.

You’ll work closely with both employees and leaders, providing expert advice and care, while aligning your activities with our Performance Development and Progression Review (PDPR) plan to support departmental and organisational goals.

Commutable from Birmingham, Walsall, Dudley, Aldridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield, Minworth, Aston and Tyseley

KEY BENEFITS

• Salary: Up to £40,000 - £45,000 Dependant on experience
• Plenty of free parking on site
• Lunchtime Friday finish
• Discounted gym membership
• Premium paid for any out of hours working (not often)
• 25 Days holiday
• 24 access to GP
• Loyalty days 
• Employee recognition schemes

RESPONSIBILITIES for OCCUPATIONAL NURSE

• Conduct a wide range of occupational health assessments, including:
• Spirometry
• Audiometry
• Dermatitis screening
• Eyesight checks
• Driver’s medicals
• Drug and alcohol testing
• Employment medicals
• Blood pressure monitoring

Provide comprehensive health reports, particularly for long-term sickness or return-to-work cases, with clear workplace adjustment recommendations

Deliver first-line treatment and support for workplace injuries and illnesses

Maintain and manage the health surveillance programme across all UK sites

Keep accurate records of assessments and make actionable recommendations

Ensure equipment is maintained and calibrated, and manage necessary stock levels

Participate in health and wellbeing campaigns and corporate audits

Compile data and generate reports as required, ensuring confidentiality of health information

Travel across sites and work flexibly, including covering night shifts when needed

REQUIREMENTS for OCCUPATIONAL NURSE

• A qualified and registered Nurse with a BSc or MSc in Occupational Health Practice
• Experience in occupational health, ideally within a manufacturing environment
• Proficient in conducting all standard occupational health checks
• Strong interpersonal and communication skills with a flexible, collaborative approach
• Full, clean UK driving licence and willingness to travel across Sertec sites
• Ability to work varied shifts, including occasional nights

Why Join Us?

We offer a dynamic and supportive working environment where you’ll play a key role in protecting and enhancing the health of our workforce. You’ll have the autonomy to manage your own workload while being part of a professional and dedicated team, with ongoing opportunities for development and contribution to wider health initiatives.
 

Company

With nearly 50 years of experience behind them, this is a global company that continues to grow, having doubled in size over the last five years. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry.  The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. 

Salary, Hours and Benefits

• £35,000
• 37.5 hours per week, with some flexibility and an early Friday finish
• The chance to join a very successful, hypergrowth company that offer realistic progression and growth
• Up to 10.5% company pension
• Company bonus
• 33 days holiday (including bank holidays)
• Cash health plan
• A modern, forward-thinking place to work

Commutable From: Wolverhampton, Walsall, Telford, Shrewsbury, Birmingham

Buyer Role Overview

This is an important role within the Supply Chain Team - it requires a committed and customer focused individual with a supplier centric approach to global multi-site manufacturing. There will be opportunity to gain a thorough understanding of the company products and the Supply Chain. This will involve gaining knowledge of Suppliers, Products, and Global Operational activity. 

You will be proactive and driven to support the business units to generate growth through your pragmatic and imaginative approach to their Procurement and Supply Chain activity. The Buyer – Manufacturing position reports directly into the Purchasing Manager, operating within a team covering all procurement processes for the organisation. 

As part of a small team, the business requires an experienced Buyer - Manufacturing to bring professionalism and critical thinking to the Purchasing Department. A critical part of the company growth strategy will be focused on the ability of the department to evolve the existing supply chain and remain agile.

The right candidate is expected to be confident in buying for all areas but will specifically need to be familiar and confident with manufacturing procurement. 

You will be expected to work with many stakeholders including Production, Stores, Engineering and Project Management to achieve the best business outcomes.

Buyer – Manufacturing Candidate Requirements 

• Proven experience of a fast-paced manufacturing procurement, including a familiarisation of working with BoMs and ability to interpret technical drawings.
• Ability to work, tactically and operationally, with commercial and financial acumen, including sound analytical skills and attention to detail.
• Proven negotiation skills, contract management and the ability to forge relationships across all levels of the business. You will also have a proven track record of being accountable across a variety of roles within Procurement.
• High work ethic with strong focus on excellent customer service.
• Good presentation and communication skills, with a high level of Excel competency. 
• Able to interpret technical / safety regulatory information.
• Clean UK driving license require with a willingness to travel (not too frequently). 
• A strong culture fit – with a bias for action, accountability and teamwork.
• Unphased by working with a lack of information / ambiguity.

Buyer – Manufacturing Key Responsibilities

• Manage spend on various categories across multiple manufacturing sites taking a sustainable supplier centric approach.
• Negotiate stock holding agreements or other methods to enable smooth materials flow.
• Identify and mitigate risks in the supply chain to maximise customer order delivery success.
• Effective communication of any parts availability risk ensuring that all options to resolve any availability concern is fully explored and appropriate action taken.
• Purchase Order placement for both system driven manufacturing materials and requisitioned parts.
• Identify and implement process improvements in conjunction with cross-functional project teams.
• Supplier development to support achievement of KPIs.
• Manage vendor performance including involvement with supplier audits.
• Identify potential new suppliers and negotiate best terms from all suppliers.
• Interaction with stakeholders at all levels both internally and externally.
• Involvement with NPD, NPI and engineering change activity and effective co-ordination of suppliers and stock requirements
   

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

• Salary: Up to £25,000 - £27,000 Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

• Respond to customer queries via phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and orders
• Resolve customer complaints with empathy and efficiency
• Process orders, returns, and refunds
• Work collaboratively with internal teams to solve customer issues
• Maintain up-to-date product knowledge to provide informed support
• Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

• Previous experience in a customer service or call centre role preferred
• Strong verbal and written communication skills
• Excellent IT skills, with Outlook and excel
• A calm, patient, and friendly demeanour
• Proactive problem solver with a positive attitude
• Able to multitask and work well under pressure
• Tech-savvy and comfortable learning new systems
• A team player who thrives in a fast-paced environment

CNC TURNER

We are offering a role for a CNC Turner to join our precision engineering team.

We blend heritage craftsmanship with forward thinking processes – and as our CNC Turner, you will be proficient in programming, setting and operating CNC Turning machines.

Established for many many years, offering a range of different manufacturing processes, providing top quality products into a wide variety of different manufacturing industry sectors.

We are an Award-winning business, renowned for our luxury products

Commutable from Birmingham, Wolverhampton, Walsall, Dudley, Norton Canes, Aldridge, Stourbridge, Handsworth, Solihull, Sutton Coldfield, Moseley, Lichfield and Tyseley

KEY BENEFITS

• Salary: Up to £31,000 - £32,500  Dependant on experience
• Plenty of free parking on site
• Exquisite working environment
• Lunchtime Friday finish
• Recent investment
• Long established and stable business
• Top quality products
• Charity events
• Friendly, supportive team

RESPONSIBILITIES for CNC TURNER

• Program, set, and operate CNC turning machines (Mazatrol, Siemens, G-code)
• Read and interpret engineering drawings accurately
• Competent with all aspects of setting tools and understanding cutting speeds, feeds, boring, drilling and threading
• Machine components to tight tolerances
• Perform tooling setups with a strong understanding of speeds and feeds
• Use precision measuring equipment (verniers, micrometers, bore gauges, etc.)

REQUIREMENTS for CNC TURNER

• Significant experience in CNC Setting, Operating programming
• Sound knowledge of machining principles and best practices
• Proficient in the use of inspection and measurement equipment
• Experience of measuring / inspection equipment, including verniers, bore gauges and micrometers
• CAD/CAM knowledge is an advantage
• Positive, proactive mindset with a commitment to continuous improvement
• Ability to manage workload and prioritise effectively

WHY JOIN US?

We don’t just design — we create heirloom-quality products that define luxury interiors. Join a company where innovation is rooted in tradition, and your technical skills will help shape exceptional outcomes every day.

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

An opportunity has arisen for an experienced Quality Inspector to join a leading Manufacturing organisation who are known worldwide. An opportunity to join an already established Manufacturing team and to join an organisation that pride themselves on a Friendly working environment. This is an opportunity to join a company who have been Established for over 50 years who continue to grow and offer Stability and development and training. 

The Quality Inspector roles is commutable from the following locations: Blackburn / Burnley / Preston.

The Quality Inspector will be required to work the following Shift: Permanent Nights – Monday to Thursday 10pm till 07:30am 

Benefits the Quality Inspector will receive: 

• Salary: £39.144.56    
• Pension Contribution matched at 5.5% = 11%
• 32days holiday 
• Production Bonus Scheme 
• On site Gym. 
• Secured Parking. 
• Overtime. – Plenty available 

Key experience for the Quality Inspector:  

• Previous, proven experience within a Skilled Inspector role, 
• Experience within Inspection of milling, turning and Welding. 
• Experienced within a manufacturing environment. 
• Able to use CMM Operations
• Strong background in technical understanding 
• Quality Engineering 
• We are looking for a highly motivated individual who is used to work within a heavy engineering environment. 
• Time served – mechanical engineer. 
• At least 2-3 years’ experience within Quality control 

Key Duties for the Quality Inspector: 

• First point of call for Patrol inspections 
• Dealing with all Inspection reports 
• Being responsible for the final view / Inspection of completed assemblies 
• Handle weights up to 25kg 
• Able to use computers for Data purpose 
• Support the Quality team – support internal audits