Graduate Application Support Engineer

Job Description

Graduate Application Support Engineer – Electronic Engineering

We have a fantastic and immediate opening for a Graduate, ideally with 12 months post qualification or internship work experience, to establish a career with along standing Electronics organisation with a global presence.  Joining their customer facing technical support applications team, you can expect: 

  • £25,000 - £28,000
  • Bonus (Quarterly)
  • Pension
  • 33 Days Holidays (Including Bank Hols)
  • Outstanding Career Development & Training
  • Project Ownership
  • Customer Facing International Business Trips

The company produce a range of Electronic & Mechatronic technology that is used within the Automotive industry and are often called upon to create bespoke solutions, or rectify post sales product issues, by offering a post investigation of cause technical replacement solution.

This team’s duty is to support the company’s existing global presence of large household named companies to ensure they remain repeat business customers.

Graduate Application Support Engineer Role:

Due to fast expansion and growth within the company over the last 5 years, especially internationally, an Application Support Team has been created to maintain customer satisfaction and tailored support on key accounts.

Being part of this team requires a high degree of communication and liaison between customers and all associated internal Development, Operations, Sales and Manufacturing departments to ensure all customer expectations are always met.

The main focus of the role will be to offer the first point of contact for Electronic Technical issues for Per and Post Sales orders. This will require working in close partnership with the company’s internal knowledge to gain a good understanding of what potential route causes can be and how to find a quick solution.

Responsibilities

  • Speak directly with customers and End Users to ensure they receive excellent service.
  • Support sales with technical enquiries and internal platforms to allow to deliver excellent service to our customers as we provide both pre and post technical sales support.
  • Review raised Customer Returns and evaluated resolutions as part of the Customer Returns Process
  • Conduct technical investigations as we support our customers, providing data feedback into our quality management system.
  • Develop key knowledge on Fortress’ product range, with understanding of key Fortress applications.
  • Contribute to and create and new ways to keep our customers informed on our products as we develop new materials, training and services.
  • Contribute to a culture of process improvement, using your customer experiences to provide feedback on Quality and Production processes and to offer new solutions.

Graduate Application Support Engineer Requirements

  • Degree / HND Engineering Qualification with exposure to Electronic Engineering (Essential)
  • Relevant industry experience preferred (Electronic Device Manufacture / Test / Quality)
  • Good presentation and communication skills
  • A good work ethic with strong self-motivation
  • A willingness to travel and work in a global team of professionals with flexible hours of work – though based at our UK head office, travel to Customer sites would be anticipated.

This is a great opportunity to join a fast paced and growing organisation where the company have a proud history of developing their junior staff into senior players within the business.

Commutable from: Wolverhampton, Cannock, Birmingham, Dudley, Stourbridge, Stafford, Telford, Walsall, Lichfield

SIMILAR JOBS

 

This business is a market leader in their field, across markets in the UK, Ireland and Continental Europe providing materials to leading companies. 

They have seen huge growth in recent years, with further growth going on right now.

Estimator Pay and Hours

  • £28,000 - £32,000, negotiable dependant on experience
  • 8:30am – 5pm, Monday to Friday (possibly flexible)
  • 31 days holiday, including statutory, increasing with service

Commutable From: Derby, Nottingham, Leicester, Loughborough, Tamworth, Lichfield, Nuneaton

The Role

  • Client is looking for an Estimator who will be responsible for designing, specifying and pricing adequate products in response to client enquiries.
  • The Estimator will also be required to meet client expectations by ensuring prompt replies to queries, utilising all the information provided, implementing information gathered from design/site meetings and meeting site delivery dates.   
  • You will need to communicate effectively during a handover meeting with your appointed project team to ensure correct drawings are produced on time and in accordance with your design.

Personal Specification

  • Minimum 2 years’ experience in a construction Estimator role or similar
  • Proven ability reading construction drawings and extract relevant information efficiently
  • Solid knowledge & understanding of the construction process
  • Proficient in Microsoft Office, with excellent communication and customer service skills
  • Good organisational skills
  • Commercially aware, target driven and ambitious
  • Experience of using Bluebeam and AutoCAD desirable 

Estimator Key Responsibilities

  • To prepare an accurate, competitive and detailed technical schedules for client products with the assistance of a dedicated internal structural engineering team. 
  • Follow up schedules with customers via phone calls and emails to build relationships with key contacts.
  • Provide basic calculations to the current standard for all products specified by you.   
  • Detailed handovers to the project team when orders are received.
  • Provide excellent customer service; attend occasional office and site visits to develop customer relationships, solve technical issues and develop product design.   
  • Carry out product presentations as a training aid to staff and customers.
  • Conduct site installation training sessions for customers when required.

Probe Technical Recruitment, providing Manufacturing, Production & Quality Recruitment Support since 1994

 

Project Engineer – Chemical Plant Process Equipment 

We have an opportunity for an experienced Project Engineer with equipment and machinery installation and site plant layout design exposure, to join a Midlands based Project Management Office.

The company are currently seeing a large uplift in demand for their products and project systems engineering as the world starts to return to normal and more countries reopen their borders for engineering / site build projects. 

Project Engineer Salary & Package:

  • £35,000 - £50,000 D.O.E 
  • Pension
  • Bonus 
  • 33 Days Holidays (Inc Bank Holidays) 
  • 37 Hour Week (1pm Finish Fridays) 
  • Company Expenses 
  • Company Laptop
  • Company Mobile 
  • Career Development Scheme 
  • Complete Project Ownership 

The company supply machinery and complete turnkey Plant System Designs for customers all over the world and have a proud history for creating and installing working solutions for their customers within quick and cost effective timelines. 

Based in the Midlands office the role will work with internal and external partners to project manage and create layout plans and drawings and facilitate the collective delivery of machinery and ancillary equipment to customers sites within agreed timelines. 

The company as a global group are seeing some fantastic growth in customers’ demands for new machinery and the need to for a complete turnkey system design and installation service. 

The position will require experience of working in either a Chemical / Pharmaceutical or Food Process environment and have a strong knowledge of ancillary support equipment and processes. 

2D & 3D CAD Design to create P&ID’s and 3D Visualisations will play a big part of role, along with working out complex engineering solutions to ensure, Pump, Hydraulics, Waste Management, Platform and Dust and Fume Extractions Systems can be built to the bespoke needs of each individual project, 

A good working knowledge of HAZOP’s, ATEX and H&S procedures and ratings within a Chemical Process Production environment is essential, along with the latest safety standards relating to working on-site and in hazardous environments. 

The right candidate for the role of Project Engineer will have the following:

  • A formal engineering qualification in either Chemical or Mechanical Engineering (HND /Degree) 
  • Strong 2D & 3D Cad skills (AutoCAD / Inventor or similar) 
  • A minimum of 3 years’ experience of machinery and equipment site installation 
  • A minimum of 1 years recent experience of working in a Chemical Process Production environment 
  • A good understanding of ATEX and HAZAOP’s Ratings and Standards 
  • Excellence Communication Skills
  • Willingness to travel internationally (6 – 10 times a years) 
  • Excellent Project Management Skills 
  • Strong IT Skills 
  • Good Presentation and Report Writing Skills 

This is a great opportunity for a Project Engineer who may have already gained 3 years experience in industry and is now seeking a step up, or a more experienced individual who is seeking more work variety, job security and a new challenge.

This Project Engineer role is Commutable from: Tamworth, Birmingham, Lichfield, Derby, Leicester, Cannock, Coventry, Stafford

Probe Technical Recruitment, providing Design, R&D & Projects Engineering Recruitment Support since 1994

 

Probe Technical Recruitment is looking to recruit a dual skilled role as both a Laser Operator & Press operator on behalf of a leading manufacturer in the industry

The salary and the working pattern for this role as a Laser/press operator are as follows:

  • Salary - £31,000 – including shift allowance
  • Working pattern - 3 weekly rotating shifts of days – 6am to 2pm, afternoons – 2pm to 10pm, and nights – 10pm to 6am
  • Days of work - Monday – Friday with occasional overtime available at weekends.
  • Overtime
  • Pension

The experience required for this role as a Laser Operator & Press operator will be as follows:

  • To operate 5 axis and flatbed laser machines to process stainless steel & mild steel sheet or pressed components.
  • Previous experience in setting and operating CNC Laser Machines is essential.
  • The role will also include operation of Hydraulic & Mechanical Power Presses as & when required.

The skills required for this role as a Laser Operator & Press operator are as follows:

  • Conversant with operation and minor program modifications to 5 Axis and Flatbed Laser Machines.
  • Capable of carrying out basic daily/weekly maintenance of Laser Machines to ensure correct operation.
  • Ability to read and work from Engineering/CAD drawings at a basic/intermediate level.
  • Inspecting finished components against sample and drawings at defined frequencies.
  • Ensure accurate completion of all job activities including all associated administrative duties.
  • Ability to use precision measuring equipment such as vernier callipers.
  • Capable of identifying plant and equipment faults and reporting them to the Team Leader.
  • Responsible for ensuring that all Health & Safety Policies are adhered to.
  • Capable of maintaining good housekeeping in the process, particularly own work area.
  • Capable of working as part of a team to achieve deadlines.
  • Capable of transferring to other work within the manufacturing process, including operating production equipment and power presses.

This Laser Operator & Press Operator Role is commutable from: Nottingham, Newark, Grantham, Lincoln, and Mansfield

Probe Technical Recruitment, providing Manufacturing, Production & Quality Recruitment Support since 1994

 

A Busy manufacturing organisation are now looking for a Moulding Technician to support their production facility.

They supply into a vast array of different manufacturing industry sectors, and are flat out busy, giving them stability and consistency.

This Moulding Technician role is commutable from: Birmingham, Walsall, Atherstone, Tamworth, Solihull, Brownhills, Cannock, Lichfield, Shenstone, Rugeley

Moulding Technician Benefits

  • £30,000 
  • 3 Shifts
  • Extensive Overtime
  • Busy, friendly manufacturing organisation
  • Superb stability and long-term prospects
  • A genuine chance to make an impact
  • 25 Days holiday on top of Bank Holidays
  • Staff canteen
  • Company Pension scheme
  • Subsidised healthcare
  • Work wear provided

Moulding Technician Duties

  • Injection Mould Setter
  • Installation of Tooling
  • Robot set up and process
  • Material changes
  • Colour changes
  • Process optimisation
  • 3 shift working

Moulding Technician Requirements

  • To have experience of setting plastic injection mould machines
  • Trouble shooting knowledge
  • Experience of Process optimisation
  • Tooling installations
  • Happy to work 3 shifts
  • This would suit someone who wants to work in a friendly, stable working environment where you would enjoy longevity and excellent prospects
  • There is also plenty of Overtime available

Probe Technical Recruitment, providing Manufacturing, Production & Quality Recruitment Support since 1994

 

Overview for this Press Brake Setter / Operators role:

We are recruiting for an experienced press brake operator/setter position, whereby the operator needs to be comfortable setting the press brake, performing daily safety checks, understanding of the machine for operational and safety aspect is a must. Current presses operating 3x 3 Meter and 1x 4 Meter press.

The operator must be able to read technical drawings to produce the companies bespoke products. Whilst technical drawings are provided you will be expected to use your technical experience to ensure when setting your programme any issues you may come across will be dealt with and raised accordingly. Power press trained preferred but not essential. General understanding of fabrication is required.

Responsibilities and duties for this Press Brake Setter / Operators role:

  • Always follow all Health & Safety rules in the workplace, without fail. This means behaving in accordance with the company Health & Safety guidelines.
  • Ensure your press is in good working order before and after working shift.    
  • Ensure all work activities are geared towards achieving collective Operational KPI`s.
  • Ensure adherence to ISO: 9001, taking responsibility that quality checks are being done and that record-keeping within Prodsmart is maintained.
  • Support a 5S approach, ensuring your area is tidy and organised including a daily audit of your working area at the start / end of the shift.
  • To have basic knowledge and experience of working with the grades of steel used in Company fabrications (predominately Grade 304 with some DX51D & Grade 316).
  • Report any machine issues to Management as and when they arise.

Experience required for this Press Brake Setter / Operators role:

  • CNC Pressbrake Operation
  • CNC Pressbrake Setting
  • Good understanding of technical drawings
  • Basic understanding of general fabrication
  • Committed to high quality output and excellent customer service

Personal Attributes for this Pres Brake Setter / Operators role:

  • Good communication skills
  • Flexible can-do attitude. 
  • Ability to adapt to new technology and work to timetables and deadlines 

Hours and salary for this Press Brake Setter / Operators role:

  • Sunday to Thursday – 10pm to 6am
  • Hourly Rate – £16.62 per hour
  • Overtime during the week at x 1.33
  • Overtime during the weekend at x 1.5

The following areas are easily commutable for this role as a Press Brake Setter / Operators – Derby, Burton, Tamworth, Nottingham and  Mansfield 

Probe Technical Recruitment, providing Manufacturing, Production & Quality Recruitment Support since 1994

 

This is an opportunity for an Electrical Engineer to join a growing company based in Stoke on Trent to diagnose, fault find, repair and test various industrial Electrical equipment including drives and controls.

Electrical Engineer Role Benefits:

  • Up to £40,000 starting salary (depending on shift pattern) 
  • There are opportunities to work a variety of shifts including Days, Rotating AM/PM, and Nights Monday – Friday.
  • 25 days holiday + Bank Holidays.
  • Overtime available at premium rates.
  • Company sick pay
  • Life Assurance
  • Pension.

Electrical Engineer Role Description

  • In this role you will diagnose and fault find on a range of Electrical Industrial equipment including Drives and Controls.
  • You will fault find, repair, and test various OEM’s products.
  • Reverse engineer, interpret drawings and connection details.

Electrical Engineer Skills and Qualifications

  • Successful candidates will hold a recognised qualification within Electrical/Electronic Engineering such as NVQ or City & Guilds.
  • This role will require you to have experience of fault finding and repair on a range of OEM’s such as Siemens, Fanuc, Indramat, Allen Bradley etc 
  • I would be keen to hear from Electrical Engineers, or Control Engineers who have experience within the repair industry.

In return you will joining a market leader in their field at an exciting time of growth. In return for your commitment, this Organisation offers a stable and secure career and the opportunity for further development. 

This Electrical Engineer position is commutable from: Stoke on Trent, Newcastle-under-Lyme, Leek, Stone, Uttoxeter, Stafford, Crewe and surrounding areas.

Probe Technical Recruitment, providing Maintenance, Reliability & Service Recruitment Support since 1994

 

We have an excellent opportunity for an experienced Multi Skilled Maintenance Engineer to join this leading and successful Manufacturer based in Stoke on Trent who has been in business for over 100 years. 

This is a shift based role where you will be joining a large maintenance team to investigate, diagnose and rectify faults on automated plant machinery and equipment.
 
Multi Skilled Maintenance Engineer Role Benefits:

  • £32,654 salary working 4 on / 4 off 12 hrs shifts Days and Nights. 
  • Excellent 33 days holiday (pro rata)
  • Company pension
  • Overtime available

Multi Skilled Maintenance Engineer Role Description

  • You will be joining the Engineering team to provide effective reactive engineering support to plant and equipment within an automated manufacturing environment. 
  • You will also conduct planned and preventative maintenance (PPM) including implementing and developing new processes to resolve maintenance faults, repeat issues and inefficiencies in a continuous improvement.
  • You will be working rotating 4 on / 4 off 12 hours shifts Days and Nights. 

Multi Skilled Maintenance Engineer Skills and Qualifications

  • Successful candidates will ideally hold a recognised Time served Apprenticeship, supported by an Electrical or Mechanical Engineering qualification such as City & Guilds/ONC/NVQ3 or equivalent. 18th Edition wiring regulations would also be of benefit.
  • Strong Electrical abilities are key to this role, including Electrical fault finding, testing, parts replacement and experience with PLCs. Mechanically, you will have experience with hydraulics and pneumatics and will ideally have some welding /fabrication abilities.
  • I would be keen to speak with Maintenance Electricians, and Maintenance Engineers who hold Industrial Maintenance experience.
  • If you hold good communication skills, are flexible, able to work independently, and are a team player then we would love to hear from you.

This Multi Skilled Maintenance Engineer position is commutable from: Stoke on Trent, Newcastle under Lyme, Crewe, Congleton, and surrounding areas

Probe Technical Recruitment, providing Maintenance, Reliability & Service Recruitment Support since 1994

 

We are a well-respected employer and are seeking to recruit a proven Maintenance Technician, to join our maintenance team. 

Benefits: 

  • £34,500
  • Paid Overtime at Premium Rates
  • Company Pension
  • Stable Working Environment as we are a Key Worker Specific Sector.

Duties of a Maintenance Technician  

  • As a proven Maintenance Technician you will be required to undertake both planned and reactive maintenance across our plant, which will require you to have experience of supporting plant and equipment within either a manufacturing, process or production environment. 

Requirements of a Maintenance Technician  

  • You must hold formal Electrical qualifications to either a City & Guilds Level or NVQ standard and ideally be apprentice trained. The role will require you to have core electrical & reasonable mechanical abilities allied to Plc fault finding skills.

The Maintenance Technician role is commutable from Atherstone, Lichfield, Polesworth,  Sutton Coldfield, Tamworth.

Probe Technical Recruitment, providing Maintenance, Reliability & Service Recruitment Support since 1994