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TECHNCIAL SUPPORT ENGINEER

Job Description

Probe Technical are looking to recruit a full time and permanent Technical Support Engineer to join a world leading supplier in their field. Privately owned, their global reach extends to 20 countries, and in the UK they develop and manufacture bespoke products which are exported around the world.

This is a great opportunity to join them in a key role as Technical Support Engineer, where you would provide a proactive, effective, and efficient technical service and customer complaint root cause analysis function within the business. The successful candidate with clear focus and direction will ensure all deliverables are achieved, on time and to the highest quality standards within a rapidly growing and developing organisation.

The excellent package details for the role of Technical Support Engineer include:

  • Salary £46,000 + Bonus
  • Monday – Friday hours are 7am – 4.15pm Monday – Thursday and Friday 7am – 12pm 
  • Company Pension 
  • Enhanced Annual leave of 24 + 8 days holiday increasing with length of service to 26
  • 4x Death in Service 
  • Private Medical Insurance after 12 months 

To make a successful Technical Support Engineer you will be a very driven individual with a proven track record in a technical electro / mechanical fault-finding and Service work whilst also being able to lead and develop a small team. Experience with an ERP system such as SAP is essential along with a minimum of HNC in Mechanical or Electronics. Other key duties involve:

  • Co-ordinate all activities within the Service / CCF department such as primary investigations, and corrective action
  • Processing customer enquiries for mechanical, electrical, documentation and testing requirements according to agreed procedures.
  • Quotations for service work and spares to the required specifications.
  • The requirement of quick response times to customer complaint enquiries is essential to sales companies and end customers, therefore the role is measured against agreed KPIs.
  • Ensure primary inspections are completed in accordance with department service level agreements and that technical clarity is assured.
  • Manage end to end all customer complaint investigations through to root cause and prepare suitable technical reports.

The Technical Support Engineer role is commutable from Northampton, Wellingborough, Bedford, Leicester and Peterborough. 

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994

SIMILAR JOBS

 

Probe Technical are looking to recruit a full time and permanent Site Service Engineer to become part of the team, in 
servicing and commissioning company equipment. They are a leading UK manufacturer with a foundation of 40+ years’ experience and globally very well respected. 

The role will require you to be both based from home and the facility near Spalding.  

The package details for the role of Site Service Engineer includes:

  • Salary £33,000+ base over time on top 
  • Monday – Friday role hours 08.00 until 17.00 some days hours may vary due to the nature of the role 
  • Company Pension 3% and 5%
  • Holidays – 20 days plus bank holiday. This increases with years of service 
  • Company Van

To make a successful Site Service Engineer you must hold an Electrical bias and have experience in a role travelling around customer sites in England. There could be a potential for overseas work, but this isn’t definite.

Some duties include:

  • Commissioning of newly installed machines.
  • Servicing, maintaining, and repairing installed machines.
  • Diagnosing and rectifying faults as part of warranty claims.
  • Producing reports which can be shared with customers.
  • Preparing and assisting in preparing and completing Risk Assessments and Method 
  • Ensuring equipment required for the role and retained in the company vehicle are 
  • maintained and tested when required.
  • Conduct basic site surveys with the requirement to read engineering drawings.
  • Provide basic electrical support.

The Service Engineer role is commutable Peterborough, Sleaford, Boston and Kings Lynn.

 

Probe Technical are looking to recruit a full time and permanent Technical Maintenance Engineer to join an experienced and dedicated Engineering Team near Banbury on days Monday – Friday. This is a great opportunity for the right candidate to utilise their engineering skills. This role would suit someone ambitious and ready to take the next step in their career.

The package details for the role of Technical Maintenance Engineer include:

  • Salary up to £56,000 depending on experience.  
  • 40 hours per week, Monday – Friday days 8.30am – 4.30pm
  • Pension is 3% paid via salary sacrifice, saving you tax and NI contributions.
  • Annual Salary Reviews – an annual pay review is conducted every January.
  • Holiday – 23 days plus bank holidays, rising to 25 plus bank holidays after 5 years’ service.

This role has been called a Technical Maintenance Engineer as your main duty is to support the site Engineering Manager. You must be an Apprentice trained Electrical Engineer with Mechanical & Electronical / PLC skills with 17th / 18th Edition qualification.

Other key duties involve:  

  • Support the day-to-day maintenance of the site and to assist the Engineering Manager with co-ordinating the safe and efficient operations of the site in accordance with health and safety and legislative requirements.
  • To carry out risk assessments of routine maintenance procedures and unplanned works.
  • Supporting shift engineers with day to day challenging tasks and looking to resolve in a timely, effective manner 
  • Assisting with maintaining the stores and the correct critical spares are kept in stock, and ensuring replacement of parts as required at all times.
  • Must be competent in both electrical and mechanical principles
  • Must be able to use PLC Control and understand machine data networks 
  • Must be able to read mechanical and electrical schematic diagram

The Technical Maintenance Engineer role is commutable from Leicester, Northampton, Corby, Kettering, and Peterborough.

 

I am looking to recruit a Maintenance Electrician on an early and lates shift (double days). 

This is an outstanding opportunity to join the UK subsidiary of a large multi-national company. This is a great role for someone who is hands-on, technical, and operational.

As part of a top manufacturing group, as a Maintenance Electrician you will be required to maintain plant and machinery to a high standard through PPM and proactively schedule maintenance works to maximise service levels.

The package details for the role of Maintenance Electrician include:

  • A salary banding that’s negotiable up to £45,000 depending on experience.
  • Company Pension which is a salary sacrifice
  • Holidays starting at 23 and increasing to 28 with service. 

As a Maintenance Electrician this will be a high-pressured environment so the ability to be able to work well under pressure is a pre-requisite of the position, in addition the ideal candidate will be: 

  • PC Literate, good knowledge of Excel / Word / PowerPoint
  • General Maintenance Apprenticeship
  • Have knowledge to read engineering drawings.
  • 17th Edition is desirable.
  • Experience of Mitsubishi & Alan Bradley PLC’s
  • Some basic Welding skills (Arc / Mig) would be beneficial 

The Maintenance Electrician role is commutable from Derby, Nottingham, and Leicester.

 

I am looking to recruit a full time and permanent Maintenance Supervisor to join an experienced and dedicated Engineering Team near Banbury on days Monday – Friday. This is a great opportunity for the right candidate to utilise their engineering and supervisory skills. This role would suit someone ambitious and ready to take the next step in their career.

The package details for the role of Maintenance Supervisor include:

  • Salary up to £58,000 depending on experience.
  • 40 hours per week, Monday – Friday days 
  • Pension is 3% paid via salary sacrifice, saving you tax and NI contributions.
  • Annual Salary Reviews – an annual pay review is conducted every January.
  • Holiday – 23 days plus bank holidays, rising to 25 plus bank holidays after 5 years’ service.

This role is to support the site Engineering Manager. The successful candidate will be responsible for allocating, co-ordinating, and assessing all shift Engineering work tasks to ensure that maximum value. They will supervise the Engineering team and will also provide relief legal duty holder cover for the Engineering Manager.

Desirable Skills involve:

  • High volume manufacturing experience to include continuous processes and batch processes
  • Significant experience of working with a maintenance background
  • Experience in electrical and mechanical fault finding
  • Planned maintenance systems and procedures development experience
  • Well-developed and well-rounded management and leadership skills, being a true team player
  • Proven continuous improvement skills
  • Apprentice trained Electrical Engineer with Mechanical & Electronic / PLC skills
  • 17th / 18th Edition qualification

The Maintenance Supervisor role is commutable from Leicester, Northampton, Corby, Kettering, and Peterborough.

 

Senior Instrumentation Technician - Join Our Longstanding Business that has been rooted in the region for many generations… 

About Us: 

We are a well established and highly regarded engineering business with a track record of providing top quality products into a stable industry sector. With a low staff turnover, we offer a stable and supportive work environment for our employees and we don’t work shifts! 

Benefits Available for a Senior Instrumentation Technician: 

As a valued member of our team, you will enjoy the following salary and benefits:

  • Competitive Salary: £45,000
  • Paid Overtime at Premium Rates
  • Company Funded Pension
  • Company Funded Life Assurance 
  • Fully Funded Sick Pay 
  • Healthcare
  • Onsite Parking 
  • Day Working (Monday – Friday)
  • Opportunities for Career Advancement within a Stable Organisation

Duties of a Senior Instrumentation Technician:

  • Working days, as a Senior Instrumentation Technician you will be required to undertake instrumentation projects from concept through to final commissioning. Working with a wide range of pressure, temperature, flow metering instruments and safety systems throughout our plant. 
  • Alongside your instrumentation technician skills you will also be required to work with CAD in creating and modifying P&ID drawings.

Requirements of a Senior Instrumentation Technician:

  • You must have gained your instrumentation technician experience within a process oriented environment, be apprentice trained and qualified ideally to an HND standard.

This is a great opportunity to move your career into an organisation that will offer you will not only an incredible benefits package, but also be secure in the knowledge that you will be in a stable working environment and classified as a Key Worker. 

The Senior Instrumentation Technician role is commutable from Birmingham, Dudley, Halesowen, Oldbury, Rowley Regis, Smethwick, Wednesbury & West Bromwich.

 

Probe Technical are looking to recruit a full time and permanent Machine Shop Foreman to join a recognised world leader in their Manufacturing facility. We are looking for a dynamic person who has good engineering background to work in a friendly environment as part of a small team, excellent working conditions and stable permanent employment.

The package details for the role of Machine Shop Foreman includes:

  • Salary £30,000 - £35,000 depending on experience 
  • 8 Hour days Monday – Friday 8am – 4pm.
  • Company pension
  • 22 + 8 days Holiday
  • Potential for overtime 
  • Discretionary company bonus 

The successful applicant for the Machine Shop Foreman role must be able to read Engineering Drawings, work to precision tolerances, this position is a very hands-on role. Some duties include: 

  • Appropriate experience/qualifications
  • Machining CNC milling/lather experience on medium large components is required ideally using XYZ machine tools, although training can be offered. Other CNC interfaces will be considered. 
  • Organising workflow and ensuring work is completed promptly
  • Helping manage daily operations, and making important decisions such as managing resources, workflows, and quality control to ensure that products are manufactured to the highest standards.
  • Experience of fabrication/fitting would be an advantage.

The role of Machine Shop Foreman is commutable from Lichfield, Tamworth, Burton on Trent and Cannock surrounding areas. 

 

This is an exceptional opportunity for a Maintenance Engineer to join a leading Manufacturing organisation based in the Greater Manchester Area, 

Are you looking to join an organisation that pride themselves on Growth and development. A company that can offer an exciting new challenge. An opportunity to join a leading organisation who are known world-wide. If so then this might be role for you!! 

The Maintenance Engineer’s position is commutable from the following locations: Hyde / Manchester / Ashton-under-Lyne / Salford / Stretford / Denton 


The Maintenance Engineer will be required to work the following shift: 

  • Days: Sunday 8am till 16:30 / Monday 6am till 6:30pm / Tuesday 6am till 6:30pm / Thursday 8am till 6:30pm 
  • Off Days: Wednesday / Friday / Saturday. 


Benefits the Maintenance engineer will receive: 

  • Salary: £40,380 - £44,130  
  • Sick-Pay, 
  • Pension, 
  • Private medical / Dental Options 
  • Cycle to work scheme. 
  • Cash back from Various Retailers 
  • Life Assurance. 
  • Childcare vouchers, 
  • Generous holiday, 
  • Gift Vouchers and More

Duties and requirements the Maintenance engineer will hold and be responsible for: 

  • Previous experience within a Heavy Manufacturing Environment 
  • Proven experience within a Similar Role, Conducting Mechanical repairs 
  • Experience with Hydraulics & Pneumatics, Gearboxes, Conveyor systems, Granulators, Lifting equipment.  
  • Welding and Fabrication abilities
  • Carry out essential maintenance on all aspects of the production lines.
  • Work through a programme of PPM and helping develop the agility maintenance system.
  • Improve factory OEE through development and innovation of the production facility.
  • Order and Collect Spare Mechanical materials.
  • Maintain and monitor the machines and Equipment. 
  • Ensure that all plant and machinery s kept in good working condition. 

Qualification the Maintenance Engineer will hold: 

  • Apprenticeship Trained 
  • BTEC ONC & BTEC HNC Mechanical engineering  
 

Probe Technical are looking to recruit a full time and permanent Maintenance Engineer for a specialist and unique heavy environment. We are looking for a Reactive Maintenance Engineer, to join the Engineering team at the recycling facility in Grantham. The role would suit someone who would thrive in a diverse and challenging work environment. This position would suit an Engineer able to be part of projects, overhauling and adapting machinery, alongside reactive and planned preventive maintenance.

The package details for the role of Maintenance Engineer includes:

  • Salary £40,000
  • 12-hour shifts on a rotating shift pattern of 3 in, 4 off, 4 in, 3 off. Hours are 06:00-18:00 & 18:00-06:00.
  • Hours will be 06:00-18:00 only for 2 to 3 months while training
  • NEST pension
  • 22 Days Holiday

To make a successful Maintenance Engineer the requirements for this position are a minimum of Level 3. Mechanical knowledge such as bearings, compressors, chains, hydraulics and pneumatics are essential. Some duties include: 

  • gra

The role of Maintenance Engineer is commutable from Sleaford, Melton Mowbray, Oakham, Newark on Trent and Grantham. 

 

Due to expansion, we are seeking to recruit proven Site Services Electrician, to join our on site facilities maintenance team. 

Our company has a respected and established presence in the region for many years, producing a well-known product that has garnered global recognition. With a low staff turnover, we pride ourselves on creating a supportive and stable working environment for our employees.

Benefits: 

In return for your skills and experience, we offer:-

  • Starting Salary of c£43,000 
  • Paid Overtime at Premium Rates
  • Bespoke Day Working (Mon – Fri) 
  • Employer Pension Contribution 
  • 33 Days Holiday
  • Life Assurance 
  • Early Friday Finish
  • Free Onsite Parking 


Duties of a Facilities Engineer / Site Services Electrician

 

  • As a proven Site Services Electrician / Facilities Engineer you will working on our single site as a static engineer, undertaking both planned and reactive maintenance to the sites electrical infrastructure and building services associated to the facility. 

Requirements of a Facilities Engineer / Site Services Electrician

  • Have a proven background in undertaking Electrical Installation work (single & three phase) within a manufacturing, process or production environment. 
  • Ideally Have Experience of undertaking statutory maintenance checks on Compressed Air Infrastructure, Fire Suppression Systems and Sub Stations. 
  • Have experience of supporting a wide range of internal lighting and power (Ideally both LV & HV)
  • Qualified Electrically to City & Guilds or NVQ level 3
  • If you have undertaken a recognised Electrical Apprenticeship and / or hold JIB or AM2 accreditation it will be at an advantage. 

The role is commutable from: Sutton Coldfield, Tamworth, Coventry and Lichfield   

 

Welder Fabricator – Join Our Established Team in a Stable Industry Sector 

About Us:

We are a well established and highly regarded engineering business with a track record of providing top quality products into a stable industry sector. With a low staff turnover, we offer a stable and supportive work environment for our employees. 

As a DAY SHIFT Welder Fabricator, you will have the opportunity to work in a technically diverse setting, gaining exposure to a wide range of plant and equipment. Join our engineering team, known for its longevity and grow professionally in a dynamic and rewarding role.

Benefits: 

In return for your Welding Fabrication skills and experience, we offer:-

  • Competitive Negotiable Base Salary in the Region of £35,000
  • Outstanding Company Pension Scheme & Life Assurance 
  • Day Working (Monday – Friday)
  • Paid Overtime at Premium Rates 
  • Generous Paid Holiday Entitlement
  • Attractive Staff Discount on Company Products
  • Free Onsite Car Parking 
  • Opportunity to work in a stable and Thriving Engineering Sector

Duties of a Welder Fabricator

  • Working as part of the site maintenance team you will be required to undertake welding and fabrication tasks throughout our plant. 

Requirements of a Welder Fabricator

  • Ideally you will have completed either a modern or advanced modern apprenticeship but must hold formal welding & fabrication qualifications. 
  • You will ideally be competent in undertaking a number of welding applications i.e. Tig, Mig, Stick, Arc & Gas or Oxy, working with a range of materials such as Steel, Mild Steel and Stainless and have the ability to read an interpret drawings. 


If you are a dedicated Welder Fabricator with a passion for “a job well done” and thrive in a team environment, we encourage you to apply. 

The Maintenance Technician role is commutable from Bloxwich, Brownhills, Cannock & Walsall

 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, with this role being part of that growth.

It is an exciting growth period for this company, which this newly created role is part of. This is the ideal opportunity for you to be part of the continued company success, with growth and development expected in this role too. 


IT Support Technician Salary and Benefits

  • £25,000 - £27,000 (dependant on experience)
  • 37.5 hours per week, Monday - Friday
  • 23 days holiday, increasing with service, plus statutory, Life Assurance, Profit related pay
  • A chance to be part of a successful, ever growing business, with growth and development in the role too

Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield


IT Support Technician Role Function

The IT Support Technician will support the IT team in providing a comprehensive IT service for the company to enable it to meet its company objectives and business targets.

As IT Support Technician, you’ll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing and resolving network, server, client devices and software problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.


Candidate Requirements

  • Microsoft Office Suite
  • Basic networking experience: 
    • Understanding of common network devices: Firewalls, routers, switches, and access points
    • Cabling: Patching to switches and making cables
  • Methodical approach to investigating issues using tools such as Google, ChatGPT etc
  • Great people skills with people from diverse backgrounds and IT skills levels
  • Good written and verbal communication skills
  • Reliable and punctual
  • You will have a driving license and access to your own car
  • Candidates must have permanent UK Right to Work


Key Responsibilities (but not limited to)

  • Basic end user training
  • Creation and upkeep of documentation in Confluence
  • User onboarding and offboard: 
    • Creating new users
    • Assigning rights to relevant software and files
    • Resetting passwords
  • Installation and configuring new and existing desktops, laptops, mobiles phones and tablets
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged/failed computer and network components
  • Supporting people whenever they encounter challenges with computers and network devices
  • To undertake project work as assigned by the IT Management Team
  • Liaise with 3rd party support
  • Stock management of IT equipment
 

An Estimator with steel experience, is required to join a continually growing, reputable structural company. 

The Steelwork Estimator must be familiar with and fully comply with the requirements of the company’s Health, Safety, Environmental and Quality management systems. You will be required to perform all the necessary functions required to fulfil the duties of a Steelwork Estimator including but not limited to the below:

  • The main works the Steelwork Estimator must be able to undertake is steelwork platforms, walkways, access ways complete with stairs, handrails, etc, structural buildings and cladding, rail, constructions, rail, MOD, utilities, nuclear.


Salary and Hours

  • Salary £35,000 - £45,000 dependant on experience
  • 8:00am - 4.30pm, Monday to Friday

Commutable From: Derby, Nottingham, Leicester, Burton upon Trent, Tamworth, Lichfield


Essential Skills of the Steelwork Estimator

  • Proven estimating experience within steelwork / metalwork / fabrication.
  • Technical knowledge of structural designs and materials for relevant industries
  • Good level of numeracy and grammar
  • Detailed knowledge of all relevant Health, Safety, Environmental and Quality requirements
  • Time management skills enabling multiple tender enquiry management
  • Commercial awareness of the goals of the company
  • Ability to seek out additional project work
  • Excellent phone manner both internal and external
  • Computer literacy including Microsoft Office particularly Excel
  • Competent user of Exchequer system 
  • Good communication skills with the ability to communicate at all levels
  • Disciplined approach to administration of documentation


Key Responsibilities

  • The Steelwork Estimator will review technical drawings and initial scope of works for all enquiries.
  • Ensure all relevant industry standards and procedures are available for enquiries.
  • Develop a bill of quantity for all steelwork and associated products within a given tender.
  • Forecast fabrication, metal finish and installation requirements of projects.
  • Ensure any formal programs for the project received from customers are filed with tenders, to allow successful project management.
  • Consider all Health & Safety, Environmental and Quality management systems requirements for tenders.
  • Produce final tender documents including full cost base and scope of works.
  • Update the Enquiry Management Access database with all relevant information.
  • Make projects live on Exchequer when orders are confirmed.
  • Store tender related documents on the T: drive within the customer related directories.
  • Liaising with clients to confirm works and attending sites to complete surveys when necessary.
  • Agreeing specifications of work with clients and making adequate notes to enable the manufacture and installation of projects.
  • Periodically contacting customers to chase up tender acceptance.