SALES EXECUTIVE - Agricultural Machinery

A leading plastics manufacturing business is currently on the look out for a Sales Support and Customer Service Representative to join their team. This is a brand new position which has come about due to an increase in trade over the past 6 months. The role is based at the company’s custom-built facility in Derbyshire.

The company turnover in excess of £18m annually and have saw their order book grow throughout 2020 due to serving a range of industries which are currently performing extremely well including DIY and leisure. 

The company will offer the successful Sales Support & Customer Service Rep a salary of up to £20,000, a discretionary Christmas bonus and growth & progression opportunities.

DUTIES:

• Manage daily communications with customers
• Use initiative to effectively manage customer orders
• Liaise with internal departments to ensure orders remain on track and keep the customer updated throughout
• Assist the sales team with after sales support
• Delivering high levels of customer service

REQUIREMENTS:

• Experience in a similar role
• Experience of the manufacturing industry, plastics would be ideal but not essential
• Customer service skills

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

A leading plastics manufacturing business is currently on the look out for a Manager to look after their Sales Process and Customer Service Team. The Sales Process and Customer Service Manager will be responsible for leading a team of Sales Process and Customer Service Advisors at their purpose-built location in Derbyshire. 

The company turnover in excess of £18m annually and have saw their order book grow throughout 2020 due to serving a range of industries which are currently performing extremely well including DIY and leisure. 

BENEFITS:

The company will offer the Sales Process & Customer Service Manager a fantastic salary of up to £30,000, a discretionary Christmas bonus, excellent progression opportunities and the opportunity to upskill a team.

DUTIES:

• Leading a team of three Sales Process & Customer Service Advisors
• Upskilling and driving the team forward with education around processes and systems
• Ensuring the team is effectively communicating with customers
• Ensuring the team is liaising with all internal departments in order to manage orders and keep customers updated
• Ensuring the customer processes are followed by the team
• Maintaining good record keeping
• Produce and provide reports to the sales team and senior leadership team

REQUIREMENTS:

• At least 5 years’ of experience in a similar Sales Office role
• Previous experience in a team lead or management role
• Experience of driving culture change and delivering mentoring would be highly advantageous but is not essential providing you have the skills and personality to effect change
• Previous experience of working in, and able to demonstrate an understanding of, a manufacturing environment
• Plastics experience would be beneficial but not essential

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

This is an excellent development opportunity, with a long-standing, world leading design and manufacturing business, who continue to set the global standard in their specialised field.

If you are a Graduate Engineer or recent Engineering Apprentice looking for a career that is a mix between project and sales, this is the role for you.

It’s a great learning and development role, allowing this person to learn several different areas, within a successful manufacturing business. 

Key reasons to join this company:

• Established business
• Full training and development provided in the role
• Opportunity to work closely with senior members of the team

Key Responsibilities:

• Processing of enquiries
• Machine selection, costing and quotation
• Processing of orders and project management (with customer, engineering, production, accounts)
• Maintenance of existing customer base and generation of new business
• UK customer site visits
• Representing the company at international trade shows

Candidate Specification:

• Degree Educated ideally. HNC / HND will suffice, client will also consider Engineering Apprentices
• Someone who wants to learn, develop and progress their career in a commercial role
• Good communication skills – articulate with a good attitude

Salary:

• £19,000 - £22,000 

Commutable From: Loughborough, Leicester, Derby, Nottingham, Birmingham, Tamworth, Lichfield, Burton upon Trent

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

A company with a long track record for innovation and offering tailored bespoke solutions to its global customer base, is currently seeking an Electronic Design Engineer to enhance their R&D Team.

As a company they design and develop a range of technical mechatronic products that are often required to work in partnership with other electronic technologies and equipment.

Their own internal team consists of experienced personnel in the areas of Software, Electronic and Product Design and this position will support all of these areas, with a biased toward Electronic Hardware Development, but with daily interaction with Digital, Software and Mechanical applications as well. 

The company are currently busy with the development of three new platforms that are required for delivery and testing early 2021, so the team are extremely busy developing and prototyping new technologies to ensure this target can be achieved. 

The position will be offered the opportunity to work remotely and on-site for the initial first 6 months, but the role will then be likely to be reverted back to purely on-site working, so applicants should ideally be situated within a 1 hour commuting distance of the office (South Manchester) 

Experience of the following would be extremely useful: 

• Schematic Layout and PCB
• Good working knowledge of STM32 Cortex M4
• Exposure to Visual Studio, C++, C#, Python, bash
• Good experience in Source Control, e.g. GIT, subversion
• Collaboration tools, e.g. Confluence
• Bluetooth 5 modules & Wi-Fi modules
• USB 3 Type-C including Power Delivery control via STUSB
• Digital/Analog signal conditioning
• Control circuitry, load drivers, stepper motor control
• Design for EMC and other certifications (e.g. CE, LVD, CB, FCC, UL, CCC, etc)
• Capable of ‘bringing up prototype hardware’, and be comfortable using scopes, bus analysers, etc
• Building, testing, debugging prototypes and early production models
• Design of test equipment and procedures for high reliability production of volume parts
• Experience of Windows App, Android, iOS or other mobile application development would be useful

Requirements for the Electronic Design Engineer role:

• A positive attitude is essential as is flexibility, creativity and pragmatism
• Ability to self-manage project work loads
• Good analytical skills
• Problem solving abilities
• The understanding and learning of new technologies
• A degree or equivalent in Electronic Engineering or related discipline
• Experience of developing embedded electronic hardware and software for real-time and mobile systems

The company will offer:

• 37.5 hour working week 
• Contributory pension scheme (5%/5%)
• Private Healthcare
• 29 days paid holiday increasing with service
• Death in Service benefit
• Flexibility in working hours
• A friendly relaxed atmosphere where everyone is focused on creating excellent products
• Remote working for the first 6 months

Commutable from: Manchester, Wrexham, Macclesfield, Crewe, Stoke-on-Trent, Liverpool, Runcorn

Probe Technical Recruitment, R&D Recruitment Specialists since 1994