SALES SUPPORT

Job Description

A leading plastics manufacturing business is currently on the look out for a Sales Support and Customer Service Representative to join their team. This is a brand new position which has come about due to an increase in trade over the past 6 months. The role is based at the company’s custom-built facility in Derbyshire.

The company turnover in excess of £18m annually and have saw their order book grow throughout 2020 due to serving a range of industries which are currently performing extremely well including DIY and leisure. 

The company will offer the successful Sales Support & Customer Service Rep a salary of up to £20,000, a discretionary Christmas bonus and growth & progression opportunities.

DUTIES:

  • Manage daily communications with customers
  • Use initiative to effectively manage customer orders
  • Liaise with internal departments to ensure orders remain on track and keep the customer updated throughout
  • Assist the sales team with after sales support
  • Delivering high levels of customer service

REQUIREMENTS:

  • Experience in a similar role
  • Experience of the manufacturing industry, plastics would be ideal but not essential
  • Customer service skills

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

SIMILAR JOBS

 

A leading plastics manufacturing business is currently on the look out for a Manager to look after their Sales Process and Customer Service Team. The Sales Process and Customer Service Manager will be responsible for leading a team of Sales Process and Customer Service Advisors at their purpose-built location in Derbyshire. 

The company turnover in excess of £18m annually and have saw their order book grow throughout 2020 due to serving a range of industries which are currently performing extremely well including DIY and leisure. 

BENEFITS:

The company will offer the Sales Process & Customer Service Manager a fantastic salary of up to £30,000, a discretionary Christmas bonus, excellent progression opportunities and the opportunity to upskill a team.

DUTIES:

  • Leading a team of three Sales Process & Customer Service Advisors
  • Upskilling and driving the team forward with education around processes and systems
  • Ensuring the team is effectively communicating with customers
  • Ensuring the team is liaising with all internal departments in order to manage orders and keep customers updated
  • Ensuring the customer processes are followed by the team
  • Maintaining good record keeping
  • Produce and provide reports to the sales team and senior leadership team

REQUIREMENTS:

  • At least 5 years’ of experience in a similar Sales Office role
  • Previous experience in a team lead or management role
  • Experience of driving culture change and delivering mentoring would be highly advantageous but is not essential providing you have the skills and personality to effect change
  • Previous experience of working in, and able to demonstrate an understanding of, a manufacturing environment
  • Plastics experience would be beneficial but not essential

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

 

An industry leading, agricultural equipment and machinery manufacturer is currently seeking a Sales Executive to grow their business in the North of England and Wales region. The company designs and manufactures a rage of capital equipment for use in the agricultural industry. They pride themselves on quality and consider themselves industry leaders in this respect. The Sales Executive will be establishing a dealer network in the area as well as selling direct to farmers across the region.

In return for your knowledge and success as a Sales Executive you will be rewarded with a competitive basic salary of up to £30,000 plus an uncapped commission plan. This company’s top performers are earning in excess of £60,000 with commission. 

Further benefits include a company car, mobile phone, laptop, 28 days holiday (incl. bank holidays) and a home office.

DUTIES:

  • Establishing a dealer network across the region
  • Managing customer queries including quotes and requests for demonstrations
  • The Sales Executive will be representing the company at various industry events
  • Maintaining excellent customer relationships
  • Meeting and exceeding financial targets

REQUIREMENTS:

  • At least 1 years’ experience within the agricultural industry, ideally within the territory
  • Some knowledge of machinery/capital equipment sales
  • Willingness to travel across the region on a daily basis
  • Can-do attitude and a desire for success
  • A full UK driving licence
 

This is an excellent development opportunity, with a long-standing, world leading design and manufacturing business, who continue to set the global standard in their specialised field.

If you are a Graduate Engineer or recent Engineering Apprentice looking for a career that is a mix between project and sales, this is the role for you.

It’s a great learning and development role, allowing this person to learn several different areas, within a successful manufacturing business. 

Key reasons to join this company:

  • Established business
  • Full training and development provided in the role
  • Opportunity to work closely with senior members of the team

Key Responsibilities:

  • Processing of enquiries
  • Machine selection, costing and quotation
  • Processing of orders and project management (with customer, engineering, production, accounts)
  • Maintenance of existing customer base and generation of new business
  • UK customer site visits
  • Representing the company at international trade shows

Candidate Specification:

  • Degree Educated ideally. HNC / HND will suffice, client will also consider Engineering Apprentices
  • Someone who wants to learn, develop and progress their career in a commercial role
  • Good communication skills – articulate with a good attitude

Salary:

  • £19,000 - £22,000 

Commutable From: Loughborough, Leicester, Derby, Nottingham, Birmingham, Tamworth, Lichfield, Burton upon Trent

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994

 

One of the country’s premier agricultural equipment dealerships is on the look out for an Area Sales Manager to drive sales in the Oxfordshire, Buckinghamshire, Bedfordshire, Hertfordshire area.

The Area Sales Manager will be responsible for the sale of new and used agricultural capital equipment, from tractors to combines, direct to farmers across the territory. 

In return the company will offer the Area Sales Manager a highly competitive basic salary of up to £35,000 with a very attractive commission scheme. The top performers in this company are earning £65,000. Company Car, Phone, iPad, Laptop & training.

This dealership sells a wide range of premium equipment produced by some of the most well-known agricultural equipment manufacturers. 

Despite most of the business world experiencing a rather turbulent 2020, this company has seen sales and profits grow this year and are recruiting from a position of strength. 

A fantastic training programme is also on offer to ensure the salesforce is well equipped to sell and demonstrate the entire product portfolio.

DUTIES:

  • Selling the entire portfolio of both new and used agricultural capital equipment – tractors, harvesters, balers, telehandlers etc. 
  • Building and maintaining pipeline of opportunities within defined region
  • Meeting and exceeding defined revenue targets and KPI’s
  • Carrying out product demonstrations to customers
  • Attending trade shows

REQUIREMENTS:

  • Ideally the Area Sales Manager will have some experience within both sales and the agricultural industry but applicants outside this may be considered
  • Excellent commercial aptitude 
  • Willingness to succeed
  • Strong work ethic

This role is commutable from Oxford, Aylsbury, Luton, Leigton Buzzard, Bletchley, Milton Keynes, Buckingham, Dunstable, Luton, High Wycombe, Maidenhead, Slough, Chesham & Berkhamstead.

Probe Technical Recruitment, Celebrating 26 Years of Sales Engineering Recruitment Excellence

 

This is a technology-focused company, specializing in control system design, install and commissioning.

They have been supporting end users and mechanical system integrators for several years and over this time have become a specialist in automated systems.

The Role

They are now looking to strengthen and reinforce the team, with an experienced Electrical Design Engineer, ideally suited to someone looking for the next challenge in their career. The right candidate will take ownership of the electrical design for the ongoing development of new and existing systems. 

On a day to day basis, perform electrical design activities associated with the delivery of projects, to end users and partners, from project launch to handover on site.

Key Responsibilities (but not limited to)

  • Interpret design input information to produce electrical control panel/ system designs based on the current ISO, EN, and BS standards
  • Production of all associated documentation including, but not limited to, design calculations, design/safety specifications, operation and maintenance manuals, installation designs and drawing.
  • Design & production of electrical layouts & schematic drawings using appropriate CAD tools
  • Ongoing management of Bill of Materials to support project and spares procurement
  • Preparation and ongoing management of manufacturing documentation and technical files and participate in design reviews, new project meetings and customer-facing meetings, providing technical support to other departments, as required
  • Operate in accordance to the company’s ISO 9001 policy

Person Specification

This is a rewarding position, offering the successful candidate an opportunity to be part of a highly professional team looking to innovate and drive performance.

The successful candidate will have / be:

  • Ideally educated to Degree level, or a minimum of HNC/HND in Electrical Engineering 
  • Prior experience working in a similar role, including electrical design and commissioning would be highly advantageous 
  • Familiar with 415v motor drive systems, soft starts, and inverter drives and familiar with 24v DC motor drive systems would be useful
  • Previous use of AutoCAD (EPLAN highly advantageous)
  • Working knowledge of relevant standards governing the controls automation industry

Hours and Benefits:

  • £35,000 - £45,000 dependant on experience
  • Flexi time working, 37.5 hours per week
  • Health insurance
  • Employer pension contribution
  • Performance based bonus

Commutable From: Burton Upon Trent, Loughborough, Nottingham, Mansfield, Chesterfield.

Probe Technical Recruitment, R&D Recruitment Specialists since 1994
 

 

Known for their successes in Manufacturing products supplied into the Construction industry for the past 50 years, this continuously growing business, is requiring a skilled Logistics Manager to join and lead the logistics team. Supplying into a range of sectors within Construction including Housing Associations, Care homes as well as residential sites, the company is always busy and buoyant. 

As an experienced Logistics manager with knowledge of supplying into the construction industry, you would be required to plan and manage the transport teams and hauliers to ensure delivery of products is made to several sites, in time, in full and on budget. 

If you have the desire to succeed, have excellent organisation and communication skills with the ability to problem solve and exceed KPIs, please apply today.

The successful Logistics Manager will receive:

  • 31 Days Holiday Including bank holidays
  • Annual Bonus
  • Life Assurance
  • Discounts on corporate products
  • Pension with Employer matched contribution 
  • Cycle to work scheme

Key Roles & Responsibilities for the Logistics Manager:

  • Ensure compliance with H&S legislation
  • To plan and manage inter site product transfer
  • Manage and improve the ERP system
  • Collaboration with warehouse supervisors to ensure delivery deadlines are achieved
  • Management of Haulier fleet
  • Lead and manage the transport team
  • Scheduling of deliveries and collections for customers
  • Planning routing vehicles nationally
  • Managing 30-50 loads a day from multiple sites

Skills Required for the Logistics Manager:

  • Experience in logistics and haulier management
  • Knowledge of construction vehicle types
  • Experience in a Construction background
  • CPC qualified
  • Willingness to be flexible where the role requires

Commutable from Birmingham, Burton, Lichfield, Derby, Loughborough, Leicester, Nottingham, Stafford, Cannock.

Probe Technical Recruitment, Manufacturing & Production Recruitment Specialists since 1994