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Job Descriptions

A leading plastics manufacturing business is currently on the look out for a Sales Office Manager to look after their Sales Process and Customer Service Team. The Sales Office Manager will be responsible for leading a team of Sales Process and Customer Service Advisors at their purpose-built location in Derbyshire. 

The company turnover in excess of £18m annually and have saw their order book grow throughout 2020 due to serving a range of industries which are currently performing extremely well including DIY and leisure. 

Benefits of the Sales Office Managers Role:

The company will offer the Sales Process & Customer Service Manager a fantastic salary of up to £30,000, a discretionary Christmas bonus, excellent progression opportunities and the opportunity to upskill a team.

Duties of the Sales Office Manager

  • Leading a team of three Sales Process & Customer Service Advisors
  • Upskilling and driving the team forward with education around processes and systems
  • Ensuring the team is effectively communicating with customers
  • Ensuring the team is liaising with all internal departments in order to manage orders and keep customers updated
  • Ensuring the customer processes are followed by the team
  • Maintaining good record keeping
  • Produce and provide reports to the sales team and senior leadership team

Requirements of the Sales Office Manager:

  • At least 5 years’ of experience in a similar Sales Office role
  • Previous experience in a team lead or management role
  • Experience of driving culture change and delivering mentoring would be highly advantageous but is not essential providing you have the skills and personality to effect change
  • Previous experience of working in, and able to demonstrate an understanding of, a manufacturing environment
  • Plastics experience would be beneficial but not essential

Probe Technical Recruitment, Sales Engineering Recruitment Specialists since 1994