UK SALES TEAM MANAGER (CONSULTATIVE SALES)

Job Description

The Company:

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 35 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide.

Based at their ISO9001 accredited, purpose-built manufacturing facility in Derbyshire, they believe the future success and growth of their business is inextricably linked to the introduction of innovative, high quality solutions.

Building on an impressive history, they are continuing their successful growth strategy with the recruitment of a UK Sales Team Manager.

Salary and Benefits:

  • £40,000
  • Company Car
  • 31 Days Holiday
  • Life Insurance

Role Overview:

  • Reporting to the Head of UK Sales and Customer Engagement, the UK Sales Team Manager will be responsible for managing the internal telesales and external sales teams. Leading the field-based team and managing the Office Sales Manager to create a streamlined customer centric sales experience.
  • Providing strong leadership with a high focus on delivering great customer service and the achievement of maximum profitability and growth, in line with the company vision and values. Managing change and strategies to nurture and grow the customer base whilst maintaining a well-functioning and collaborative team.

Key Responsibilities:

  • Develop and implement a comprehensive strategic sales plan across the field and office teams for the B2C division
  • Generate sustainable sales growth against set company targets. Responsible for the recruitment, induction and development of the Field Sales Team and the Sales Office Manager
  • Carry out quarterly visits to each Regional Assessment Specialist delivering training, development, coaching and support (2 per month). Support the Sales Office Manager through regular coaching and mentoring
  • Ensure all performance management targets (KPIs, Operational Standards) are met across the B2C team
  • Monitor & develop the technical capabilities of the Field Sales Team to improve customer satisfaction and efficiencies
  • Work closely with Marketing to increase enquiries and the conversion rate of enquiry to sale, effective target setting with close analytical reporting for all team members
  • Create a cohesive one team approach through regular communication and meetings, monthly reporting to outline results and highlight opportunities and issues

Person Specification:

  • You must have a consultative / home assessment / home-based sales, B2C type background or management experience of a consultative sales team
  • The Sales Team Manager will have a proven background in the management of internal & external sales teams and the development of their overall performance
  • A motivational leader, not just a manager, with experience in recruiting, leading, coaching and performance managing field and office sales teams; preferably in a service provision industry sector
  • You will have a formal educational background, be that a degree or further learning, understanding the difference between management and leadership and possess excellent communication skills – both formal and informal, with Employees, Management and Customers

Commutable from Derby, Sheffield, Chesterfield, Nottingham, Mansfield, Worksop, Newark

SIMILAR JOBS

 

Company:

This consulting business is a well-established multi-disciplinary firm, with a diverse workload of schemes ranging from 1 million - 15 million. They have a requirement for a Graduate Civil Engineer.

They offer a varied and interesting workload.  This is a client facing role, and consequently they require a candidate with excellent communication skills. The successful candidate would have proven experience, and a good grounding in a range of civil engineering work (drainage, highways etc), or deeper knowledge within one area and a desire to develop their skills across other disciplines.

Benefits:

  • £25,000 - £36,000 Dependent on Experience
  • Flexible Working
  • Supportive Family Atmosphere
  • Career Advancement Support and Encouragement

Why Join This Company:

  • Progression to Fulfil Potential Route to Chartership Programme
  • Professional Advancement Support
  • Chartership Group Training Courses
  • Mentoring Support
  • Friendly Team with Opportunities to Network Socially
  • Interesting External Networking attendance including the opportunity to join local professional peer to peer clubs
  • Experienced, supportive team with a wide range of skills and experiences
  • Supportive Management, HR and Mentor departments

Key Responsibilities:

  • The Graduate Civil Engineer will be managing and undertaking numerous residential, commercial and public sector related clients and projects. Liaison and co-operative working with team members, senior staff and colleagues in other disciplines.
  • Writing of Flood Risk Assessment reports, Transport Assessments and other technical reports for strategic development schemes.
  • Development of surface water drainage strategy designs, Road design, S38, S104, S106 and S278 documentation.

Person Specification:

  • Educated to Degree level, 1st or 2:1. A levels in Maths and Physics would be useful, but not essential.
  • Core experience in Drainage, Highway & bridge Design and Transport Engineering.
  • Ideally 4 plus years relevant experience, working knowledge of technical guidance, standards/regulations and good practice.
  • Graduate Member of ICE.
  • Experience with S38, S278, S104 & S106, Sewers for Adoption, FEH, NHBC Standards, CIRIA 753.
  • Excellent written and verbal skills, particularly report writing and client liaison.

Software Knowledge:

  • MS Office, AutoCAD, Microdrainage, Civils 3D

Commutable from Derby, Nottingham, Burton Upon Trent, Leicester, Loughborough, Lichfield

 

The Company:

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 35 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide.

Based at their ISO9001 accredited, purpose-built manufacturing facility in Derbyshire, they believe the future success and growth of their business is inextricably linked to the introduction of innovative, high quality solutions.

Building on an impressive history, they are continuing their successful growth strategy with the recruitment of a UK Sales Team Manager.

Salary and Benefits:

  • £40,000
  • Company Car
  • 31 Days Holiday
  • Life Insurance

Role Overview:

  • Reporting to the Head of UK Sales and Customer Engagement, the UK Sales Team Manager will be responsible for managing the internal telesales and external sales teams. Leading the field-based team and managing the Office Sales Manager to create a streamlined customer centric sales experience.
  • Providing strong leadership with a high focus on delivering great customer service and the achievement of maximum profitability and growth, in line with the company vision and values. Managing change and strategies to nurture and grow the customer base whilst maintaining a well-functioning and collaborative team.

Key Responsibilities:

  • Develop and implement a comprehensive strategic sales plan across the field and office teams for the B2C division
  • Generate sustainable sales growth against set company targets. Responsible for the recruitment, induction and development of the Field Sales Team and the Sales Office Manager
  • Carry out quarterly visits to each Regional Assessment Specialist delivering training, development, coaching and support (2 per month). Support the Sales Office Manager through regular coaching and mentoring
  • Ensure all performance management targets (KPIs, Operational Standards) are met across the B2C team
  • Monitor & develop the technical capabilities of the Field Sales Team to improve customer satisfaction and efficiencies
  • Work closely with Marketing to increase enquiries and the conversion rate of enquiry to sale, effective target setting with close analytical reporting for all team members
  • Create a cohesive one team approach through regular communication and meetings, monthly reporting to outline results and highlight opportunities and issues

Person Specification:

  • You must have a consultative / home assessment / home-based sales, B2C type background or management experience of a consultative sales team
  • The Sales Team Manager will have a proven background in the management of internal & external sales teams and the development of their overall performance
  • A motivational leader, not just a manager, with experience in recruiting, leading, coaching and performance managing field and office sales teams; preferably in a service provision industry sector
  • You will have a formal educational background, be that a degree or further learning, understanding the difference between management and leadership and possess excellent communication skills – both formal and informal, with Employees, Management and Customers

Commutable from Derby, Sheffield, Chesterfield, Nottingham, Mansfield, Worksop, Newark

 

The Company:

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 35 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide.

Based at their ISO9001 accredited, purpose-built manufacturing facility in Derbyshire, they believe the future success and growth of their business is inextricably linked to the introduction of innovative, high quality solutions.

Building on an impressive history, they are continuing their successful growth strategy with the recruitment of a UK Sales Manager.

Salary and Benefits:

  • £40,000
  • Company vehicle
  • 31 days holiday
  • Life insurance
  • Profit related pay

Role Overview:

  • Reporting to the Head of UK Sales and Customer Engagement, the UK Sales Manager will be responsible for managing the internal and external sales teams. Leading the field-based team and managing the Office Sales Manager to create a streamlined customer centric sales experience.
  • Providing strong leadership with a high focus on delivering great customer service and the achievement of maximum profitability and growth, in line with the company vision and values. Managing change and strategies to nurture and grow the customer base whilst maintaining a well-functioning and collaborative team.

Key Responsibilities:

  • Develop and implement a comprehensive strategic sales plan across the field and office teams for the B2C division
  • Generate sustainable sales growth against set company targets. Responsible for the recruitment, induction and development of the Field Sales Team and the Sales Office Manager
  • Carry out quarterly visits to each Regional Assessment Specialist delivering training, development, coaching and support (2 per month). Support the Sales Office Manager through regular coaching and mentoring
  • Ensure all performance management targets (KPIs, Operational Standards) are met across the B2C team
  • Monitor & develop the technical capabilities of the Field Sales Team to improve customer satisfaction and efficiencies
  • Work closely with Marketing to increase enquiries and the conversion rate of enquiry to sale, effective target setting with close analytical reporting for all team members
  • Create a cohesive one team approach through regular communication and meetings, monthly reporting to outline results and highlight opportunities and issues

Person Specification:

  • The UK Sales Manager will have a proven background in the management of internal & external sales teams and the development of their overall performance.
  • A motivational leader, not just a manager, with a demonstrable and successful track record in B2C sales, experience in recruiting, leading, coaching and performance managing field and office sales teams; preferably in a service provision industry sector.
  • You will have a formal educational background, be that a degree or further learning, understanding the difference between management and leadership and possess excellent communication skills – both formal and informal, with Employees, Management and Customers.

Commutable from Derby, Sheffield, Chesterfield, Nottingham, Mansfield, Worksop, Newark

 

The Role:

Our client is looking for a highly motivated individual with a professional telephone manner, effective questioning and listening skills, who can help customers in a positive and friendly manner. They are looking for you to provide excellent customer service, building trust and help people through the three phases of the decision-making process; enquiry, needs assessment and fitting.

In-depth training will give you all the product knowledge you need to excel in this role. They work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service.

Key Responsibilities of a Sales Advisor:

  • Take the time to talk to customers & build genuine rapport
  • Identify customer needs quickly & professionally
  • Research products and the company to present persuasively to customers
  • Gain commitment for customers to book appointments for our Field Sales Managers
  • Provide exceptional customer service

Person Specification for a Sales Advisor:

  • Be able to demonstrate an excellent telephone manner
  • A genuine passion for helping people
  • Be confident using Microsoft Excel, Word, internet & email
  • Work to agreed process & procedures to deliver daily KPI’s
  • Consistency and a positive attitude to your working day
  • Call centre, customer service or sales experience is an advantage but more importantly your attitude
  • SAP experience would be beneficial, but is not essential

Salary for a Sales Advisor:

  • £17,250, on target earnings of £22,500

Commutable from Derby, Sheffield, Chesterfield, Nottingham, Mansfield, Worksop, Newark