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TELESALES ADVISOR

Job Description

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Telesales Advisor role being part of that growth.


Pay, Hours and Benefits

  • £25,000 - £27,000 dependent on experience
  • 8:30am – 5:00pm, Monday - Friday
  • 23 days holiday, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

This role is commutable from the following areas: Derby, Nottingham, Mansfield, Chesterfield, 


Role Overview

This is a fantastic opportunity for an experienced Telesales Service Advisor to join a successful Sales and Marketing Team, with a business who operate in a growth market and are the market leaders in their area of expertise.

There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups - they only contact customers who have contacted them.

Your job is to considerately help customers through the decision-making process. They work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service, not those that smash sales targets at any cost.

In-depth training will give you all the product knowledge you need to excel in this role.


Telesales Advisor Candidate Requirements

  • The business is looking for a professional Telesales Advisor with effective questioning and listening skills, who can help customers in a positive and friendly manner
  • You will provide excellent customer service, building trust, helping people through the three phases of the decision-making process; enquiry, needs assessment and fitting
  • An excellent telephone manner
  • A genuine passion for helping people
  • Confidence using Microsoft Excel, Word, internet & email
  • The ability to work to agreed process & procedures to deliver daily KPI's
  • Consistency and a positive attitude to your working day
  • Call centre, customer service or sales experience is an advantage but more importantly your attitude


Telesales Advisor Key Responsibilities

  • Taking inbound enquiries from all sources
  • Advising the customer on products and services that would best suit their needs
  • Maintaining a good relationship with the existing customers as well as developing the existing enquiries and promoting new business
  • Being cross trained across all areas of the sales function
  • Maintaining an excellent level of product knowledge through self-study and supported development
  • Ensuring all customers are advised considerately through the decision-making process
  • Updating the database/CRM with customer records
  • Contacting potential customers to arrange appointments
  • Resolving any sales related issues with customers
  • Providing basic technical assistance to customers calling in with enquiries

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Specialist Engineering Recruitment Support since 1994

SIMILAR JOBS

 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Customer Service Advisor role being part of that growth.


Junior Order Entry Administrator Pay, Hours and Benefits

  • £19,000 - £21,000 
  • 9:00am – 5:00pm, Monday - Friday
  • 23 days holiday plus bank holidays – holiday allowance increases with service
  • Life insurance cover
  • Profit Related Pay
  • Employee Assistance Programme
  • Retail discount scheme

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 


Role Overview

Due to continued growth, the business is looking to recruit a Junior Order Entry Administrator to join their Sales Team.
Flexibility is key in this role supporting the Sales Department with Order Entry/Administration activity.
Your primary purpose in this role short term is to allow the order to be processed.
As this becomes more automated, you will transition into more of an admin support role to the Sales Department.


Junior Order Entry Administrator Candidate Requirements

  • The Junior Order Entry Administrator will have an excellent attitude to work, with a desire to learn. 
  • Customer focused, you will have strong communication skills and show a high level of attention to detail, whilst completing tasks accurately and in a timely manner.
  • Being able to successfully work as part of a team is essential for a good fit and to ensure the smooth running of the Department.
  • Excellent organisational and administrative skills, together with an ability to deliver high standards of customer service in a friendly, positive, and professional manner.
  • A self-managing and proactive approach to work requirements and a can-do attitude and willingness to cross train is essential along with the desire to learn new skills.
  • Competent user of the Microsoft Office suite.


Junior Order Entry Administrator Key Responsibilities

  • Process orders received
  • Order Entry using the system
  • Flex between different order types and use of systems 
  • Take In-bound enquiries from Agents querying orders
  • Communicate requirements to Agents and internal colleagues
  • Ad-hoc sales related duties as required
 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 35 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, with this role being part of that growth.

Please Note: This role includes no direct selling, selling is done by other team members. The role focus is solely winning business, growing existing key accounts, along with opening doors of new potential accounts.

Partnership Manager Salary and Benefits

  • £42,000 - £45,000
  • Bonus
  • 37.5 hours per week, Monday - Friday
  • 23 days holiday, increasing with service, plus statutory
  • Life Assurance
  • Profit related pay

Commutable From: Derby, Nottingham, Leicester, Chesterfield, Sheffield

Role Function

Please Note: **This role includes no direct selling, selling is done by other team members. The role focus is solely winning business, growing existing key accounts, along with opening doors of new potential accounts **

The business is seeking an experienced and highly motivated Partnership Manager to join their existing team. 

The primary responsibility of this role is to identify and secure new business opportunities, creating long-term relationships, contributing to the overall growth strategy of the company.

Partnership Manager Candidate Requirements

  • Substantial experience in a similar role
  • Demonstrable interpersonal skills and confidence to develop strong working relationships
  • Proven ability to manage and analyse large amounts of data, and identify BD opportunities within it
  • Excellent interpersonal and communication skills (written, spoken and presentational)
  • A mature, consultative approach and be able to confidently guide and advise our customers and partners 
  • Strategic thinking skills and an entrepreneurial spirit with a passion for inspiring and persuading others
  • Confident and effective presentation skills
  • Strong leadership skills with a collaborative approach
  • Excellent range of IT skills

Partnership Manager Key Responsibilities

  • Work closely with the Head of Business Development in building and executing a clearly defined route to market strategy and segment growth for the business, providing training and events as required
  • Lead by example to meet and exceed performance expectations and targets
  • Grow and develop assigned existing client relationships, taking ownership of account & quarterly review process with the Head of Business, developing and implement strategic sales plans to meet and exceed revenue targets providing weekly/monthly sales performance reports, forecasts, and market insights
  • Market research, staying informed about industry trends, competitor offerings, and emerging opportunities
  • Provide as required the necessary support, guidance and direction to the Business Development Team
  • Identify and implement continuous improvement opportunities, always sharing best practice within the team
  • Provide the Head of Business Development with monthly reports highlighting performance across the Business Development Team, against the strategic objectives
  • Ensure service is delivered to all customers, all of the time
  • Attend shows and exhibitions, group development meetings and successfully follow up on leads
  • Regular travel and some over-night stays are required
 

The Company

This is a great opportunity with a world leading supplier in their field, who are privately owned and with operations in 20 countries. In the UK, they develop and manufacture bespoke products, with over 90% being exported.

They have this exciting opportunity to become a key member of their dedicated UK external sales team, where you will be responsible for the account management and growth of the business, along with a responsibility for the achievement of turnover and profit margin targets across the Midland’s region.

Please Note: The Area Sales Manager must have proven sales experience within either; Instrumentation, Sensors, Valves, Pumps, Pneumatics or similar.


Area Sales Manager Package and Benefits

  • £50,000 + bonus
  • Company car
  • Work from home role
  • 37.5 hours, 8:30am – 5:15pm, 1:00pm finish on Friday’s (with flexible hours)
  • 24 days holiday, increasing with service, plus paid birthday leave
  • Life Assurance 4x salary, enhanced sick pay, private medical insurance, professional subscriptions


Area Sales Manager Candidate Requirements

  • Proven sales experience within either; Instrumentation, Valves, Pumps, Pneumatics or similar. 
  • ONC in Electrical / Instrumentation (highly advantageous but not essential).
  • Degree in Engineering would be advantageous.
  • A clean driving license.
  • Has a good proven track record of field sales background.
  • Strong negotiating skills and capacity.
  • Ability and willingness to follow instructions of management and respond to requests from others in the team in a helpful manner.
  • Strong written and verbal communication skills.


Area Sales Manager Key Responsibilities

  • Manage the market share within allocated geographic areas, industries or accounts in the Midland’s region.
  • Develop and expand on a long-term basis certain nominated and parent company established Global accounts within the area of responsibility.
  • Continuous focus, action and target setting for developing new business and building new customer bases in the Midlands region.
  • Accountable for the establishment of both annual and monthly sales objectives in coordination with the Company’s strategic plan.
  • Follow-up leads generated by marketing activities.
  • Implementation of the sales and marketing plans.
  • Assist in the reporting and forecasting functions monthly, as well as assisting in the reporting, controlling, forecasting, and managing of the allocated industries and accounts within the areas of responsibility.
  • Provide an Industry and product reporting package as determined by Company Management.
  • Expected to be knowledgeable of market and industry trends, competitors, and leading customer strategies. 
  • Maintain appropriate data and information on the company CRM system 
  • Other duties as determined by the Regional Sales Manager.
 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.


Quality Engineer Pay, Hours and Benefits

  • £30,000 - £40,000 (dependant on experience) 
  • 39 hours per week, Monday - Friday
  • 23 days holiday plus bank holidays – holiday allowance increases with service
  • Life insurance cover
  • Profit Related Pay
  • Employee Assistance Programme
  • Retail discount scheme
  • Full PPE and Training Provided

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 


Quality Engineer Role Overview

The business is seeking a diligent and detail-oriented Quality Engineer to join a well-established manufacturing team.
You will be responsible for ensuring quality control, implementing improvements and maintaining compliance.


Quality Engineer Candidate Requirements

  • Proven experience as a Quality Engineer
  • Able to read and interpret technical drawings, specifications and schematics
  • Can conduct risk assessments and generate safe systems of work documentation
  • Experience of simple project management
  • Proficiency in MS Office
  • Excellent analytical, problem-solving, and critical thinking skills
  • Hands-on experience with Quality Management Systems and testing methodologies
  • Strong communication and team collaboration skills


Quality Engineer Key Responsibilities

  • Investigate customer returns, establish the root cause and apply learnings
  • Monitor the production cycle and report on malfunctions
  • Inspect procedures for the production cycle and ensure their efficiency and compliance with safety and quality standards
  • Approve or reject raw materials with respect to quality standards, recording supplier performance
  • Maintain records of testing, information and metrics
  • Develop, document and maintain a thorough network of Standard Operating Procedures
  • Ensure standards are maintained to our ISO 90001 system
  • Assess adherence to industry codes
  • Identify and implement continuous improvement opportunities
 


Company and Role Overview

With decades of experience, this UK leading business who are part of a large group, have remained at the forefront of their industry. 

The Senior Management Accountant (Manufacturing) will report to the Chief Financial Officer who needs a right-hand person to support the management and development of the finance function. 

The core role is the production of financial accounts / reports but in parallel ensure the finance systems and processes are robust and scalable.  

This role is office based – Monday to Friday. 


Senior Management Accountant (Manufacturing) Salary, Hours, and Benefits

  • £55,000 - £60,000
  • 39 hours per week, 8:30am – 5:30pm, 4:30pm on Friday’s
  • 25 days holiday plus bank holidays
  • 6% employer pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme

This role is commutable from: Lichfield, Tamworth Cannock, Walsall, Burton upon Trent, Derby


Senior Management Accountant (Manufacturing) Candidate Requirements

  • It is essential that you can demonstrate day-to-day manufacturing accounts experience or Production Accounting experience
  • You will be a fully qualified Accountant - CIMA or ACCA 
  • Experience of Peoplesoft or Coins accounting packages and construction/ engineering experience would be an advantage
  • You may be required, periodically, to visit job sites and regional offices.


Senior Management Accountant (Manufacturing) Key Responsibilities

  • Full preparation and control of the production and manufacturing accounts
  • Preparation of monthly management accounts
  • Preparation of regular group reports including monthly management accounts, cash reporting and quarterly statutory consolidation
  • Working with site teams and the shared service department to review and understand monthly costs whilst improving reporting accuracy
  • Periodically visiting job sites
  • Reconciling key balance sheet accounts
  • Preparation of year end accounts and group consolidation (IFRS)
  • Compliance activities: audit, tax and statutory returns
  • Provide technical accounting guidance where needed re UK/international GAAP
  • Support Chief Financial Officer in preparation of plans/forecasts and on adhoc commercial projects