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JUNIOR ADMINISTRATOR

Job Description

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Customer Service Advisor role being part of that growth.


Junior Order Entry Administrator Pay, Hours and Benefits

  • £19,000 - £21,000 
  • 9:00am – 5:00pm, Monday - Friday
  • 23 days holiday plus bank holidays – holiday allowance increases with service
  • Life insurance cover
  • Profit Related Pay
  • Employee Assistance Programme
  • Retail discount scheme

This role is commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield, 


Role Overview

Due to continued growth, the business is looking to recruit a Junior Order Entry Administrator to join their Sales Team.
Flexibility is key in this role supporting the Sales Department with Order Entry/Administration activity.
Your primary purpose in this role short term is to allow the order to be processed.
As this becomes more automated, you will transition into more of an admin support role to the Sales Department.


Junior Order Entry Administrator Candidate Requirements

  • The Junior Order Entry Administrator will have an excellent attitude to work, with a desire to learn. 
  • Customer focused, you will have strong communication skills and show a high level of attention to detail, whilst completing tasks accurately and in a timely manner.
  • Being able to successfully work as part of a team is essential for a good fit and to ensure the smooth running of the Department.
  • Excellent organisational and administrative skills, together with an ability to deliver high standards of customer service in a friendly, positive, and professional manner.
  • A self-managing and proactive approach to work requirements and a can-do attitude and willingness to cross train is essential along with the desire to learn new skills.
  • Competent user of the Microsoft Office suite.


Junior Order Entry Administrator Key Responsibilities

  • Process orders received
  • Order Entry using the system
  • Flex between different order types and use of systems 
  • Take In-bound enquiries from Agents querying orders
  • Communicate requirements to Agents and internal colleagues
  • Ad-hoc sales related duties as required

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our OFFICE, SUPPORT & ADMINISTRATION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Office Support & Administration Recruitment Support since 1994

SIMILAR JOBS

 

This is a family business where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years, with this Telesales Advisor role being part of that growth.


Pay, Hours and Benefits

  • £25,000 - £27,000 dependent on experience
  • 8:30am – 5:00pm, Monday - Friday
  • 23 days holiday, Life insurance cover, Profit Related Pay, Free on-site car park, Employee Assistance Programme, Full Training provided

This role is commutable from the following areas: Derby, Nottingham, Mansfield, Chesterfield, 


Role Overview

This is a fantastic opportunity for an experienced Telesales Service Advisor to join a successful Sales and Marketing Team, with a business who operate in a growth market and are the market leaders in their area of expertise.

There is no cold calling required for this position, it is a mix of inbound call handling and outbound call follow-ups - they only contact customers who have contacted them.

Your job is to considerately help customers through the decision-making process. They work with disabled and elderly people and want people who can demonstrate empathy and help people with proper recommendations and great service, not those that smash sales targets at any cost.

In-depth training will give you all the product knowledge you need to excel in this role.


Telesales Advisor Candidate Requirements

  • The business is looking for a professional Telesales Advisor with effective questioning and listening skills, who can help customers in a positive and friendly manner
  • You will provide excellent customer service, building trust, helping people through the three phases of the decision-making process; enquiry, needs assessment and fitting
  • An excellent telephone manner
  • A genuine passion for helping people
  • Confidence using Microsoft Excel, Word, internet & email
  • The ability to work to agreed process & procedures to deliver daily KPI's
  • Consistency and a positive attitude to your working day
  • Call centre, customer service or sales experience is an advantage but more importantly your attitude


Telesales Advisor Key Responsibilities

  • Taking inbound enquiries from all sources
  • Advising the customer on products and services that would best suit their needs
  • Maintaining a good relationship with the existing customers as well as developing the existing enquiries and promoting new business
  • Being cross trained across all areas of the sales function
  • Maintaining an excellent level of product knowledge through self-study and supported development
  • Ensuring all customers are advised considerately through the decision-making process
  • Updating the database/CRM with customer records
  • Contacting potential customers to arrange appointments
  • Resolving any sales related issues with customers
  • Providing basic technical assistance to customers calling in with enquiries
 

This is a fantastic opportunity to join a European leading business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.


Stores Supervisor Pay, Hours and Benefits

  • £31,000 - £33,000 
  • 39 hours per week, Monday – Friday
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Commutable from the following areas: Derby, Nottingham, Sutton in Ashfield, Mansfield, Chesterfield.


Role Overview

The Stores Supervisor will oversee order processing and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and continuing to ensure that daily operations meet and exceed daily performance. 


Stores Supervisor Candidate Requirements

  • Proven experience as a Stores Supervisor
  • Highly effective supervisory skills and techniques
  • Knowledge of stores software packages and MS office proficiency
  • Ability to input, retrieve and analyse data
  • Hands-on commitment to getting the job done
  • Excellent communication and interpersonal skills
  • Proven ability to direct and coordinate operations
  • Strong organizational and time management skills
  • Relevant qualifications in logistics, supply chain management or business administration
  • Driving licence


Stores Supervisor Key Responsibilities (but not limited to)

  • Achieve high levels of customer satisfaction through excellence in receiving, identifying, despatching and assuring quality of goods
  • Measure and report the effectiveness of stores activities and employees performance 
  • Organise and maintain inventory and storage area
  • Ensure shipments and inventory transactions accuracy
  • Communicate job expectations and coach employees, building a strong team
  • Determine staffing levels and assign workload
  • Interface with other departments to answer questions or solve problems
  • Maintain items record, document necessary information and utilize reports to project Stores status
  • Identify areas of improvement and establish innovative or adjust existing work procedures and practices
  • Maintain health and safety standards
 

Probe Technical are looking to recruit a full time and permanent Maintenance Engineer to join a market leading Manufacturing facility. You will be required to take part in general maintenance activities, fault finding, PPM's, upgrades and modifications as well as installation work. This is an excellent time to join due to business growth.   

You must be flexible to work 12-hour shifts, covering days and nights. 

The package details for the role of Maintenance Engineer:

  • Salary £47,000 depending on experience.  
  • Company pension matched (will be disclosed at interview)
  • 23 + 8 days Holiday – Holiday increases with service 
  • Life Assurance 
  • Stable workforce 

Along with a minimum Level 2 in Mechanical Maintenance and a previous background within a heavy manufacturing facility, some duties for the Maintenance Engineer role will involve:

  • Preventative maintenance plans and routines in conjunction with production requirements.
  • Adherence to a robust maintenance system for work orders.
  • Effective planning and carry out of work schedules.
  • Have equal abilities with Hydraulics & Pneumatics 

The role of Maintenance Engineer is commutable from Derby, Burton on Trent, Swadlincote and Ashby-de-la-Zouch. 

 

Probe Technical are looking to recruit a full time and permanent Production Supervisor to join a market leading Manufacturing facility. We are looking for someone with previous supervisory responsibility. In the past working within a team of Production Operatives and Line Operatives guaranteeing that production activities are completed accurately, and to the required standards of quality, and health and safety. This is an excellent time to join due to business growth.   

You must be flexible to work 12-hour shifts, covering days and nights. 

The package details for the role of Production Supervisor:

  • Salary £50,000 depending on experience.  
  • Company pension matched (will be disclosed at interview)
  • 23 + 8 days Holiday – Holiday increases with service 
  • Life Assurance 
  • Discretionary company bonus (% discussed at interview) 

Some duties for the Production Supervisor will involve:

  • Following Health & Safety regulations.
  • Quality inspection of product 
  • Conduct quality checks in key areas on a regular basis 
  • Take ownership and responsibility for the on-going and future development of the operations production team members 
  • Responsibility for the efficient operation of the production line/s and associated activities.
  • Be pre-emptive in ensuring that production targets are met.
  • The role of Production Supervisor is commutable from Derby, Burton on Trent, Swadlincote and Ashby-de-la-Zouch