TECHNICAL SUPPORT LEAD

Job Description

Introduction:

My client is a successful Electronics company based in the Coventry area. This company are constantly developing new and innovative consumer goods. Their expansion has created an exciting opportunity for an experienced Technical Support Lead to join their friendly team.

The Role:

  • The successful Technical Support Lead will be expected to continue to build on product knowledge and provide excellent customer service via phone, email and live chat. You will be liaising with various departments to record products faults, returns and collate data. You will be working as part of a team and must possess excellent interpersonal skills in order to train other members of the team.

As the Technical Support Lead you will have the following skills:

  • Must have a full, clean driving licence
  • Must be computer literate (Basic Networking, DNS, Router configuration – software and hardware, DHCP)
  • Have experience in a customer support role using phone, email and live chat.
  • Be eager to learn and develop their skills and knowledge.
  • Experience in electronics or other technical position will be beneficial.

My client is offering an attractive salary and benefits package to the successful Technical Support Lead:

  • Salary : £25-3000
  • 25 days holiday + 8 Statutory days +1 day off for your birthday
  • Company Pension
  • Company Bonus
  • After 6 month probation:
  • Private medical + travel insurance
  • Life assurance and income protection cover
  • Option to buy/sell up to 5 days holiday

If you are interested in this role or want to find out more please send your CV ASAP.

SIMILAR JOBS

 

Introduction:

My client is a successful Electronics company based in the Coventry area. This company are constantly developing new and innovative consumer goods. Their expansion has created an exciting opportunity for an experienced Technical Support Lead to join their friendly team.

The Role:

  • The successful Technical Support Lead will be expected to continue to build on product knowledge and provide excellent customer service via phone, email and live chat. You will be liaising with various departments to record products faults, returns and collate data. You will be working as part of a team and must possess excellent interpersonal skills in order to train other members of the team.

As the Technical Support Lead you will have the following skills:

  • Must have a full, clean driving licence
  • Must be computer literate (Basic Networking, DNS, Router configuration – software and hardware, DHCP)
  • Have experience in a customer support role using phone, email and live chat.
  • Be eager to learn and develop their skills and knowledge.
  • Experience in electronics or other technical position will be beneficial.

My client is offering an attractive salary and benefits package to the successful Technical Support Lead:

  • Salary : £25-3000
  • 25 days holiday + 8 Statutory days +1 day off for your birthday
  • Company Pension
  • Company Bonus
  • After 6 month probation:
  • Private medical + travel insurance
  • Life assurance and income protection cover
  • Option to buy/sell up to 5 days holiday

If you are interested in this role or want to find out more please send your CV ASAP.

 

My Client, a successful, long standing Aerospace company have an exciting opportunity available for an experienced EDM Operator / Supervisor to join their skilled team. This role would be ideal for an EDM Operator or a highly skilled CNC Miller with a few years’ experience looking to step up into a supervisory role.

As a EDM Supervisor you will have:

  • Ability to read and interpret engineering drawings
  • Experience using fast hole drills, sink erosion machines, ONA machines
  • Able to work to tight tolerances
  • Skills to use shop floor measuring equipment

The successful EDM Supervisor will receive:

  • £15.50p/h increasing upon successful completion of probation
  • Generous holidays (26days + Bank Holidays)
  • NEST Pension
  • BUPA Healthcare
  • Free onsite Parking

If you are currently an EDM operator, CNC miller or Spark / Wire Eroder and think you have the required skills then send your CV ASAP.