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PRODUCTION MANAGER

Job Description

PRODUCTION MANAGER

We are offering an exceptional opportunity for a PRODUCTION MANAGER

A Kings Award winning business, have a need for a Production Manager to ensure products are manufactured to the correct quality and Health and Safety guidelines.

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £45,000 - £50,000
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats
  • 35 hours per week

RESPONSIBILITIES

  • Oversee the daily operations of the plant in collaboration with the Operations Manager. 
  • Monitor and analyse manufacturing performance, providing monthly statistical reports to senior leadership. 
  • Ensure the production plan is met, identifying and resolving bottlenecks or delays. 
  • Work with cross-functional teams to enhance processes and drive operational improvements. 
  • Manage and support production supervisors while providing guidance to indirect reports. 
  • Serve as a key point of contact for production-related queries and problem-solving. 
  • Champion health and safety compliance, ensuring all guidelines are strictly followed. 
  • Foster a culture of continuous improvement and operational excellence. 
  • Regularly review and update Standard Operating Procedures (SOPs) and process guidelines. 
  • Oversee quality incidents, ensuring timely review and implementation of corrective actions. 
  • Take on additional responsibilities as directed by the Operations Manager or Directors.

REQUIREMENTS

  • Proven experience in a production management role, preferably within a manufacturing environment.
  • Strong leadership and problem-solving skills, with the ability to optimise processes.
  • A proactive mindset with a commitment to continuous improvement and safety.
  • Excellent organizational and communication skills.
  • NEBOSH or IOSH qualified ideally
  • You will have gained your experience from within manufacturing or chemicals
  • Must have previous management of direct reports previously

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting.

Please Note: Candidates must have the right to live and work in the UK.

Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates.

If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch.

Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat.

Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994

SIMILAR JOBS

 

PRODUCTION SUPERVISOR

We are seeking a PRODUCTION SUPERVISOR, to supervise a small team, and ensure production areas are correctly maintained.

We are a long-established manufacturing organisation, Kings Award winning business, and we have a requirement for a Production Supervisor.

Why Join Us?

  • Opportunity to be an integral part of our growing team 
  • Genuine room for growth and career advancement 
  • Collaborative, down to earth, and supportive work environment 
  • Enabling you to contribute to a diverse range of projects

COMMUTABLE FROM: - Bolton, Wigan, St Helen’s, Skelmersdale, Chorley, Ormskirk, Leigh and Ashton-in-Makerfield

BENEFITS

  • £31,000
  • Days – Monday to Friday
  • Plenty of parking available
  • 25 Days holiday
  • Health and wellbeing programmes
  • On-site parking
  • Busy, growing organisation
  • Friendly, down-to-earth team
  • Expected to continue to grow in 2025

DUTIES

  • Upholding high standards of cleanliness and housekeeping across all plant, yard, and compound areas.
  • Assisting with stock takes of all raw materials including bulk storage and drums, as directed by the Production Supervisor.
  • Safely offloading delivery tankers and loading collection tankers as required.
  • Monitoring and replenishing gaff bag stock to ensure adequate supply levels are maintained.
  • Ensuring spill kits and grit boxes are stocked and in good working order throughout the site.
  • Checking the heating plan and pre-heating materials in preparation for production runs.
  • Labelling and managing stock of IBCs (Intermediate Bulk Containers) in the compound.
  • Participating in the solvent recovery programme and correctly labelling recovered materials.
  • Supporting batch filtration processes and following formulation batch sheet specifications accurately.
  • Reporting any deviations from standard procedures promptly and in writing to the Production Supervisor.

REQUIREMENTS

  • Previous supervisory experience
  • You will have gained your experience from within manufacturing or chemicals
  • Forklift truck experience
  • Forklift truck licence
  • Happy to work days
  • Good understanding of sampling and product testing

We are looking to interview now, send your CV over ASAP!

 

QUALITY CONTROL LAB TECHNCIAN

We are offering an exceptional opportunity for a Quality Control Lab Technician

A Kings Award winning business, have a need for a Quality Control Lab Technician to ensure quality of all products both incoming and outgoing products 

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £32,200
  • Weekend Days  - (36 hours per week)
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 23 Days holiday including stats

RESPONSIBILITIES

  • Conduct timely product testing at various stages, including in-process, final analysis, and specifications. 
  • Prepare pre-shipment samples and ensure all documentation is accurate. 
  • Perform testing on incoming materials  
  • Maintain and execute test equipment calibration procedures as per schedule. 
  • Issue precise process adjustment instructions to the production team. 
  • Complete inspection and testing procedures as outlined in manufacturing instructions
  • Identify non-conforming materials or process operations and take appropriate actions, including re-processing, concession approval, or safe disposal, while maintaining accurate records. 
  • Authorize changes to product specifications, formulas, and manufacturing instructions when required (in the absence of the Works QC Chemist). 
  • Collaborate with the Senior QC Chemist, QC Lab Manager, and Managing Director on technical matters and concessions. 
  • Respond to non-conformance issues, corrective actions, and preventive measures related to customer complaints and process failures, reporting to the Senior QC Chemist or QC Lab Manager

REQUIREMENTS

  • HNC in Chemistry equivalent Level 4 
  • Strong understanding of quality control processes and testing methodologies. 
  • To have the ability to follow chemical testing techniques
  • Previous Lab experience
  • Calibration knowledge
  • Happy to work Weekend DAYS

This is a fantastic opportunity for a driven individual to make a real impact in a dynamic manufacturing setting.

 

R & D TECHNICIAN

We are offering an exceptional opportunity for a R & D TECHNICIAN

A Kings Award winning business, need a R & D Technician to support duties for the R&D Lab. Which includes packing samples to send to customers and collecting materials for testing.  Could this be you?

This is an exciting time to be part of the team, within a large, established facility. Your long-term prospects would be very healthy!

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £28,600
  • Overtime Paid 
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats

RESPONSIBILITIES

  • Pack and dispatch Limited Quantity samples to customers. 
  • Coordinate with Warehouse Operators to source required materials. 
  • Retrieve and manage finished products and raw materials for customer samples and R&D purposes. 
  • Maintain and update inventory records for the R&D chemical stores. 
  • Conduct benchtop blends and assess material performance. 
  • Perform experimental work following R&D protocols. 
  • Test and evaluate raw materials and competitor products. 
  • Ensure proper calibration and maintenance of laboratory equipment. 
  • Assist with quality assurance, addressing issues related to rework, complaints, incidents, and rejects. 
  • Maintain accurate records and generate reports as required. 
  • Participate in regular project reviews with the Laboratory Manager. 
  • Provide support to Production and Quality Control departments.

REQUIREMENTS

  • Minimum A Level or equivalent in Chemistry or related subject
  • Experience of following testing techniques
  • A “hands-on” approach
  • Calibration knowledge
  • Good IT skills

If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

 

CHEMICAL PROCESS SAFETY ENGINEER

We are offering an exceptional opportunity for a CHEMICAL PROCESS SAFETY ENGINEER

A Kings Award winning business, need a Chemical Process Safety Engineer to ensure effective implementation of process whilst observing risk management process.  Could this be you?

This is an exciting time to be part of the team, within a large, established facility.  We have 2 roles available, one more Senior  and that allows us to consider a more Junior individual

NO SPONSERSHIP CAN BE OFFERED – MUST HAVE RIGHT TO WORK IN THE UK

Commutable from Standish, Chorley, Wigan, Leigh, Bolton, Skelmersdale, Horwich, St Helens, Ormskirk, Middlebrook and Makerfield

KEY BENEFITS

  • Salary: £70,000 
  • Days 
  • BUPA healthcare available
  • Kings Award winning business
  • Unique products supplying into a vast array of different industry sectors
  • Varied and fascinating role
  • 33 Days holiday including stats

RESPONSIBILITIES

  • Supporting compliance with DSEAR and COMAH UK regulations
  • Develop and implement process safety strategies to meet regulatory and operational requirements. 
  • Deliver technical safety/process engineering solutions that support business objectives. 
  • Lead and participate in process safety assessments such as HAZID, HAZOP, and SIL target-setting studies, generating reports and managing follow-up actions. 
  • OEE improvements
  • Improvement of cell layouts and lean methodologies
  • Conduct hazardous area classification following industry standards and guidelines. 
  • Develop and implement Functional Safety Management Plans. 
  • Review and produce safety engineering deliverables, including HSE plans, safety specifications, and equipment specifications. 
  • Provide technical input to design assurance reviews, such as P&ID reviews and constructability assessments. 
  • Ensure compliance with industry codes, regulations, and best practices in process safety and environmental engineering. 

REQUIREMENTS

  • Degree in appropriate Engineering Discipline, ideally Chemistry
  • Must have the right to work in the UK
  • Strong understanding of process safety principles and risk management frameworks.
  • Experience in process safety methodologies, design practices, and regulatory compliance.
  • Knowledge of relevant H & S Environmental legislation
  • Familiarity with FEED, Detail Design, Construction, Commissioning, and Plant Start-up processes.
  • Experience of HAZIP/HAZOP/LOPA
  • Strong knowledge of continuous improvements

    
If you are passionate about process safety and eager to make an impact in a dynamic environment, we would love to hear from you!

 

PRODUCTION OPERATOR - NIGHTS

We are offering an exceptional opportunity for a Production Operative.

The Process Operator is primarily responsible for the batch manufacturing of products. This includes the preparation, mixing, and reacting of chemical ingredients, alongside monitoring, and documenting the manufacturing process to ensure safety, quality, and efficiency. The role contributes to the continuous improvement of production processes and requires collaboration with the production team to optimize methods and outcomes.

YOU MUST HAVE THE RIGHT TO WORK IN THE UK – NO SPONSERSHIP IS OFFERED

There will be an initial training period where you will be expected to work days. 

Once fully trained, the working shift pattern will be Monday to Thursday 12 Hours - 06:00 - 18:00.

Commutable from Wigan, Standish, Skelmersdale, Bolton, Leigh, Adlington, Ashton-in-Makerfield and Rainford

KEY BENEFITS

  • Salary: £35,000 (Night shift included)
  • 25 Days holiday plus stats
  • Health medical plan
  • Well established, steady stable business
  • Life Assurance
  • Weekend Nights
  • Kings Award Winning Business
  • Patented Products

RESPONSIBILITIES

  • Adhere to all health, safety, environmental, and quality regulations during batch manufacturing.
  • Promptly report deviations, incidents, or hazards using the appropriate systems.
  • Follow formulation batch sheets and specifications precisely.
  • Accurately adjust processes under laboratory staff guidance.
  • Document process activities completely and promptly.
  • Oversee the operational state of equipment during production.
  • Notify supervisors when raw materials are required or finished products are ready for transfer to the warehouse.
  • Assist with process and product improvements by providing observational feedback.
  • Participate in design and hazard reviews as required.
  • Undertake reasonable additional tasks as directed by management.
  • Perform FLT (Forklift Truck) operations if licensed.
  • Maintain workplace cleanliness and organization.
  • Respond to corrective and preventive action requirements in a timely manner.

This role demands a diligent, safety-conscious, and detail-oriented individual with a commitment to supporting team success and continuous improvement in the manufacturing process.


REQUIREMENTS

  • Fork Lift truck is required
  • Previous Production Operating experience gained from within a chemical / process type industry
  • Troubleshooting 
  • An understanding of the chemical process
  • Willingness to comply to Heath and Safety requirements
  • Happy to work weekend NIGHTS


If you would like to be part of a growing success story, where there are unrivalled career prospects for you with truly exciting products, send your CV NOW!

 

CHEMICAL  ENGINEER

We are offering an exceptional opportunity for a CHEMICAL  ENGINEER.


This is an exciting Organisation to be part of, you would be joining a prestigious, state of the Art manufacturing organisation. Specialising in either high quality off the shelf modules, to individual new developments. We are very much at the forefront of brand -new technology.

We are considering both relevant Chemical Engineer  experience, or you might have recently graduated in Chemical Engineering and are looking for that first step on the ladder.

We have been providing pioneering technologies and products to our customers worldwide for a number of years now, out teams are accomplished teams of experts, highly specialised in the development, industrialisation and production.

MUST HAVE THE RIGHT TO WORK IN THE UK

Commutable from Birmingham, Halesowen, Stourbridge, Worcester, Bromsgrove, Kidderminster, Harbourne, Moseley, Droitwich, Walsall, Aldridge, Sutton Coldfield, Minworth, Willenhall, Dudley, Rowley Regis, Bearwood and Wolverhampton

KEY BENEFITS

  • Salary: £42,000 - £46,000
  • Free parking on site
  • Life Assurance
  • Generous sick scheme if needed
  • DAY position
  • Overtime Paid
  • Life Assurance
  • Large, stable well -established business
  • Super long- term prospects
  • Friendly supportive team

RESPONSIBILITIES

  • Ensure all Chemical Engineering is compliant
  • HAZOP assessments
  • Design, implement and commission plant modifications, modifications to existing plant
  • Hazard assessments
  • Working closely with the Projects team to help develop the plant design, layout, costings and proposals
  • Provide technical expertise
  • Developing new processes and existing ones
  • Exposure to COMAH regulations would be advantageous as would DSEAR methodology

WHAT WE NEED FROM YOU!

  • A Degree in Chemistry or Chemical Engineering
  • Ideally, you will have gained Chemical Process Engineering experience from within an engineering or manufacturing setting.

We can only consider applications with the right to work in the UK.  No Sponsorship can be offered.

 

This is a fantastic opportunity for a dynamic and strategic Head of Operations to join a European leading business, where making a difference to people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide. They continue to expand rapidly in the UK and internationally, a business that has doubled in size these last few years.

They are proud of their fast-paced and dynamic manufacturing environment, where customer satisfaction and continuous improvement are at the heart of everything that they do.

Head of Operations, Salary, Hours and Benefits

  • £80,000 - £90,000+
  • Car allowance
  • Management Bonus Scheme
  • 37.5 hours per week, Monday – Friday, 7:00am – 3:00pm (with some flexibility)
  • 23 days holiday plus bank holidays
  • Life insurance cover
  • Employee Assistance Programme

Essential Requirements

  • Proven Head of Operations / Operations Director experience within Manufacturing.
  • Experience of working for a business circa 50 million+ turnover.
  • An Engineering background, someone who has risen through a business.
  • Very much hands-on, but also strategic.
  • A business qualification would be advantageous. 
  • Deep understanding of lean manufacturing, Six Sigma, and continuous improvement methodologies.
  • Commercially astute with experience in budgeting, forecasting, and cost control.
  • Experience with ERP/MRP systems.

Head of Operations Key Responsibilities

  • The Head of Operations will provide strong, strategic leadership across operational functions to drive high performance and collaboration.
  • Championing a proactive Health, Safety, Environmental and Quality culture.
  • Maintaining profitability during rapid business expansion.
  • Using data-driven KPIs and metrics to guide planning and decision-making.
  • Driving Lean Manufacturing and operational efficiency - championing a zero-defect mindset to improve overall quality standards.
  • Leading and developing the Engineering function.
  • Managing growth across international operations.
  • Implementing effective production workflows to boost productivity and minimise waste.
  • Taking ownership of the post-sales process to enhance cross-team collaboration and service delivery.
  • Identifying cost-saving initiatives without compromising quality - embedding a culture of continuous improvement across all teams.
 

This is your chance to join a global leader in heavy machinery design / bulk materials handling equipment, supplying innovative solutions to the mining and quarrying sectors for over four decades. With operations in over 10 countries and a reputation for cutting-edge engineering, the company is driving sustainable efficiency across some of the world’s most demanding industrial environments.

You’ll be part of a close-knit, highly skilled team shaping the future of bulk materials handling through precision engineering, robust innovation, and international collaboration. This is a rare opportunity to make a lasting impact within a specialist engineering business that blends heritage, technical excellence, and a forward-looking vision.

Role Location: Located offshore in the British Isles.

Role Overview

We are seeking a Mechanical Engineer with a background in Bulk Materials Handling / Machine Design to contribute to the design, development, and optimization of the company engineering solutions. This role requires strong technical expertise, problem-solving abilities, and collaboration with global teams. International travel will be required for site visits, client engagement, and project support.

Role Location: Located offshore in the British Isles.

Mechanical Engineer Pay and Benefits

  • Salary £55,000 - £85,000
  • Working Hours: 8:30am - 5:00pm with flexibility (100% office-based role)
  • Realistic career progression / career growth opportunities
  • 10% employer pension
  • Performance related bonus (company/individual)
  • Relocation package
  • Company will support Work Permits requirements where required 

Mechanical Engineer Candidate Requirements

  • Proven experience in product design within the Mining Industry / Bulk Materials Handling or similar. 
  • Proficiency in CAD software (SolidWorks, AutoCAD) and engineering analysis tools (FEA, DEM, CFD, etc.).
  • Strong understanding of mechanical principles, materials, and manufacturing processes.
  • Knowledge of hydraulics, pneumatics, or automation systems.
  • Excellent problem-solving skills and attention to detail.
  • Ability to read, interpret, and create technical drawings and specifications.
  • Effective communication and collaboration skills, with experience working in multidisciplinary teams.
  • Degree or Diploma in Mechanical Engineering or a related field.
  • Willingness and ability to travel internationally for project and client interactions.

Mechanical Engineer Responsibilities

  • Design and develop mechanical components and systems for engineering projects.
  • Conduct engineering calculations, simulations (FEA, DEM), and performance analyses.
  • Work closely with design, manufacturing, and project teams to ensure seamless execution.
  • Provide technical support for ongoing projects and client requirements.
  • Oversee the testing, validation, and commissioning of mechanical systems.
  • Ensure designs comply with industry standards, safety regulations, and company policies.
  • Collaborate with international teams, suppliers, and clients to optimize engineering solutions.
  • Assist in troubleshooting and improving existing products and processes.
  • Participate in international travel for site visits, project discussions, and technical support.
 

We’re working with a market-leading manufacturer and supply chain partner specializing in reusable plastic container systems — a growing segment at the heart of sustainable logistics and circular economy initiatives.

The company operates across the UK and international markets, supplying reusable packaging solutions to some of the world’s most recognizable retailers and food producers. It combines innovative product design with a strong operational footprint and a commitment to reducing single-use packaging waste.

Toolmaker Hours, Pay and Benefits

  • Salary £40,000 (including shift allowance)
  • Working hours. There are two options: 10:00am – 6:00pm Monday to Friday or 2:00pm -10:00pm Monday to Friday
  • 25 days holiday, plus statutory
  • Sick pay based on length of service, up to 24 weeks

Toolmaker Role Purpose 

The Toolmaker will repair and service the moulding machine tools, and related equipment, in a timely and efficient manner.

Commutable From: Leicester, Corby, Peterborough, and Grantham. 

Candidate Requirements

  • Time served toolmaker – for insurance purposes, Apprenticeship / Qualifications have to be from the UK
  • Proven Injection Mould / Plastics experience. 
  • Electrical experience is an advantage but not a necessity.
  • Experienced in the operation of toolmaking equipment, eg grinders, lathes, machining.
  • CNC Machining centre experience an advantage.
  • A base understanding on pneumatics and hydraulics.
  • Ability to understand technical drawings.
  • Computer literate.

Toolmaker Key Responsibilities

  • Build, repair and maintain tooling
  • Work to fine tolerances
  • Prove tooling and troubleshoot until running acceptably - target to enable the tools to run "right first-time" in a production environment
  • Able to understand technical drawings
  • Liaise with operational staff to understand tooling related issues
  • Maintenance of machinery on site
  • General tool making tasks
  • To be flexible in a “breakdown” scenario
 

Company

With nearly 50 years of experience behind them, this is a global company that continues to grow, having doubled in size over the last five years. They consider themselves to be agile and highly innovative, embracing the technology associated within the industry.  The business has a strong family culture which provides a positive working environment where employees feel valued and trusted. They are big advocates of personal development, growth and progression, with many success stories of this across the company. 

Salary, Hours and Benefits

  • £35,000 - £40,000
  • 37.5 hours per week, with some flexibility and an early Friday finish
  • The chance to join a very successful, hypergrowth company that offer realistic progression and growth
  • Up to 10.5% company pension
  • Company bonus
  • 33 days holiday (including bank holidays)
  • Cash health plan
  • A modern, forward-thinking place to work

Commutable From: Wolverhampton, Walsall, Telford, Shrewsbury, Birmingham

Buyer Role Overview

This is an important role within the Supply Chain Team - it requires a committed and customer focused individual with a supplier centric approach to global multi-site manufacturing. There will be opportunity to gain a thorough understanding of the company products and the Supply Chain. This will involve gaining knowledge of Suppliers, Products, and Global Operational activity. 

You will be proactive and driven to support the business units to generate growth through your pragmatic and imaginative approach to their Procurement and Supply Chain activity. The Buyer – Manufacturing position reports directly into the Purchasing Manager, operating within a team covering all procurement processes for the organisation. 

As part of a small team, the business requires an experienced Buyer - Manufacturing to bring professionalism and critical thinking to the Purchasing Department. A critical part of the company growth strategy will be focused on the ability of the department to evolve the existing supply chain and remain agile.

The right candidate is expected to be confident in buying for all areas but will specifically need to be familiar and confident with manufacturing procurement. 

You will be expected to work with many stakeholders including Production, Stores, Engineering and Project Management to achieve the best business outcomes.

Buyer – Manufacturing Candidate Requirements 

  • Proven experience of a fast-paced manufacturing procurement, including a familiarisation of working with BoMs and ability to interpret technical drawings.
  • Ability to work, tactically and operationally, with commercial and financial acumen, including sound analytical skills and attention to detail.
  • Proven negotiation skills, contract management and the ability to forge relationships across all levels of the business. You will also have a proven track record of being accountable across a variety of roles within Procurement.
  • High work ethic with strong focus on excellent customer service.
  • Good presentation and communication skills, with a high level of Excel competency. 
  • Able to interpret technical / safety regulatory information.
  • Clean UK driving license require with a willingness to travel (not too frequently). 
  • A strong culture fit – with a bias for action, accountability and teamwork.
  • Unphased by working with a lack of information / ambiguity.

Buyer – Manufacturing Key Responsibilities

  • Manage spend on various categories across multiple manufacturing sites taking a sustainable supplier centric approach.
  • Negotiate stock holding agreements or other methods to enable smooth materials flow.
  • Identify and mitigate risks in the supply chain to maximise customer order delivery success.
  • Effective communication of any parts availability risk ensuring that all options to resolve any availability concern is fully explored and appropriate action taken.
  • Purchase Order placement for both system driven manufacturing materials and requisitioned parts.
  • Identify and implement process improvements in conjunction with cross-functional project teams.
  • Supplier development to support achievement of KPIs.
  • Manage vendor performance including involvement with supplier audits.
  • Identify potential new suppliers and negotiate best terms from all suppliers.
  • Interaction with stakeholders at all levels both internally and externally.
  • Involvement with NPD, NPI and engineering change activity and effective co-ordination of suppliers and stock requirements
     
 

CUSTOMER SERVICE REPRESENTATIVE

We are offering a role for a Customer Service Representative in order to become an integral part of our expanding team,

Are you a “people person” with a passion for delivering exceptional customer experiences? We’re looking for a Customer Service Representative to be the friendly voice and trusted support for our valued customers.

In this role, you’ll handle a variety of customer enquiries—via phone, email, and live chat—offering prompt, professional, and effective support. You’ll be an essential part of ensuring our customers feel heard, helped, and appreciated.

Commutable from Alcester, Redditch, Bidford Upon Avon, Alvechurch, Henley-in-Arden, Northfield, Bartley Green, Bromsgrove, Earlswood and Inkberrow

KEY BENEFITS

  • Salary: Up to £25,000 - £27,000 Dependant on experience
  • Plenty of free parking on site
  • Exquisite working environment
  • Lunchtime Friday finish
  • Recent investment
  • Long established and stable business
  • Top quality products
  • Charity events
  • Friendly, supportive team

RESPONSIBILITIES for CUSTOMER SERVICE REPRESENTATIVE

  • Respond to customer queries via phone, email, and chat in a timely and professional manner
  • Provide accurate information about products, services, and orders
  • Resolve customer complaints with empathy and efficiency
  • Process orders, returns, and refunds
  • Work collaboratively with internal teams to solve customer issues
  • Maintain up-to-date product knowledge to provide informed support
  • Keep detailed records of customer interactions in our CRM system

REQUIREMENTS for CUSTOMER SERVICE REPRESENTATIVE

  • Previous experience in a customer service or call centre role preferred
  • Strong verbal and written communication skills
  • Excellent IT skills, with Outlook and excel
  • A calm, patient, and friendly demeanour
  • Proactive problem solver with a positive attitude
  • Able to multitask and work well under pressure
  • Tech-savvy and comfortable learning new systems
  • A team player who thrives in a fast-paced environment
 

New exciting opportunity to join a global Manufacturing organisation based in Greater Manchester area.  This is an exceptional opportunity for a higher skilled Maintenance Electrician who holds strong programming and fault-finding abilities with Siemens & Allen Bradley PLC’S

This Maintenance Electrician position is commutable from the following locations: Warrington / Skelmersdale / Bolton / Wigan 

The Maintenance Electrician will be required to work the following Shift: Continental – 4on-4off systems – 2days-2nights. 12 hours Shift. 

Benefits the Maintenance Electrician will receive: 

  • Salary: £51,000 - £54,000  
  • Great Training and progression opportunities 
  • Company Pension 8% Contribution 
  • Medical
  • Healthcare 
  • Secured on site Parking 
  • Plenty of overtime 

The Maintenance Electrician will be responsible and hold the following experience: 

  • As mentioned, key to the role is the fault finding and programming experience with PLC’s / Hardware. Siemens & Allen Bradley 
  • Previous experience within a Manufacturing environment 
  • Maintain and install all electrical machinery 
  • Carry out planned preventative maintenance 
  • Complete maintenance work orders, use of CMMS systems 
  • Be able to communicate at all levels throughout the business 
  • Electrically Biased – but holding a split on the mechanical Side 
  • Knowledge of variable speed drives 
  • Must be able to read schematic drawings 
  • 17/18th IEE Wiring regulations 
  • Proven experience within a similar role 
  • Apprentice trained holding a HNC / HND in Electrical engineering